Windows 7: BSOD Playing BF3 - BAD_POOL_CALLER and DRIVER_IRQL_NOT_LESS_OR_EQUAL

TexasJr · 21 Jan 2012

First I was getting BAD_POOL_CALLER (I would get this while playing BF3)
Now, I just got a "DRIVER_IRQL_NOT_LESS_OR_EQUAL" (I got this when I exited BF3)

First I thought it was the Processor overheating
Now, I bought a brand new cooler and my processor doesn't go over 60 degrees while playing BF3.

I don't know what the problem is.

This is the minidump for the DRIVER_IRQL_NOT_LESS_OR_EQUAL bsod
012112-19468-01.dmp

and this is one of the minidumps for BAD_POOL_CALLER
012112-19624-01.dmp

this is a second one for BAD_POOL_CALLER just in case
012112-18189-01.dmp

Please help!

mgorman87 · 21 Jan 2012

Please run and upload a jcgriff2 report. Do not link to 3rd party sites. Attach directly to the forum
https://www.sevenforums.com/crashes-d...tructions.html

TexasJr · 21 Jan 2012

Sorry about that!
Got it done.
My OS is Windows 7 Ultimate 64-bit retail
I just got my system and assembled it about 5 days ago, same age of the OS.

jcgriff is attached.

mgorman87 · 21 Jan 2012

All but one BSOD was caused by your Saitek joystick.

Code:

SaiK0836.sys Thu Aug 28 05:03:54 2008 (48B669FA)

See if you can find an updated driver from here - Download drivers and software for Saitek products. If you can't then unfortunately you can use that joystick anymore.

Your other (most recent) BSOD was caused by your video card driver

Code:

nvlddmkm.sys Sat Oct 15 02:07:55 2011 (4E99233B)

Update your video card drivers - NVIDIA DRIVERS 285.62 WHQL

Code:

fffff880`010a4000 fffff880`011c9000   sptd.sys

This driver wasn't loaded by needs to be removed. It belongs to Daemon Tools and is notorious for BSOD. Uninstall Daemon Tools and then run the SPTD removal tool - DuplexSecure

BSOD BUGCHECK SUMMARY

Code:


Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Sat Jan 21 15:37:08.190 2012 (UTC - 5:00)
System Uptime: 0 days 0:53:26.987
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+3a03e )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  dwm.exe
FAILURE_BUCKET_ID:  X64_0xD1_nvlddmkm+3a03e
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Sat Jan 21 14:42:22.333 2012 (UTC - 5:00)
System Uptime: 0 days 0:09:25.129
*** WARNING: Unable to verify timestamp for SaiK0836.sys
*** ERROR: Module load completed but symbols could not be loaded for SaiK0836.sys
Probably caused by : SaiK0836.sys ( SaiK0836+c7dc )
BUGCHECK_STR:  0xc2_7_sai!
PROCESS_NAME:  bf3.exe
FAILURE_BUCKET_ID:  X64_0xc2_7_sai!_SaiK0836+c7dc
BiosReleaseDate = 08/15/2011
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
CPUID:        "Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3502
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Sat Jan 21 14:32:16.226 2012 (UTC - 5:00)
System Uptime: 0 days 10:33:59.422
*** WARNING: Unable to verify timestamp for SaiK0836.sys
*** ERROR: Module load completed but symbols could not be loaded for SaiK0836.sys
Probably caused by : SaiK0836.sys ( SaiK0836+c7dc )
BUGCHECK_STR:  0xc2_7_sai!
PROCESS_NAME:  ProfilerU.exe
FAILURE_BUCKET_ID:  X64_0xc2_7_sai!_SaiK0836+c7dc
BiosReleaseDate = 08/15/2011
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
CPUID:        "Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3502
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Thu Jan 19 12:31:18.792 2012 (UTC - 5:00)
System Uptime: 0 days 0:38:26.589
*** WARNING: Unable to verify timestamp for SaiK0836.sys
*** ERROR: Module load completed but symbols could not be loaded for SaiK0836.sys
Probably caused by : SaiK0836.sys ( SaiK0836+c7dc )
BUGCHECK_STR:  0xc2_7_sai!
PROCESS_NAME:  ProfilerU.exe
FAILURE_BUCKET_ID:  X64_0xc2_7_sai!_SaiK0836+c7dc
BiosReleaseDate = 08/15/2011
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
CPUID:        "Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3502
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Thu Jan 19 11:51:44.723 2012 (UTC - 5:00)
System Uptime: 0 days 0:43:02.520
*** WARNING: Unable to verify timestamp for SaiK0836.sys
*** ERROR: Module load completed but symbols could not be loaded for SaiK0836.sys
Probably caused by : SaiK0836.sys ( SaiK0836+c7dc )
BUGCHECK_STR:  0xc2_7_sai!
PROCESS_NAME:  SmartTechnolog
FAILURE_BUCKET_ID:  X64_0xc2_7_sai!_SaiK0836+c7dc
BiosReleaseDate = 08/15/2011
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
CPUID:        "Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3502
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Thu Jan 19 05:50:45.628 2012 (UTC - 5:00)
System Uptime: 0 days 2:48:43.440
*** WARNING: Unable to verify timestamp for SaiK0836.sys
*** ERROR: Module load completed but symbols could not be loaded for SaiK0836.sys
Probably caused by : SaiK0836.sys ( SaiK0836+c7dc )
BUGCHECK_STR:  0xc2_7_sai!
PROCESS_NAME:  ts3client_win3
FAILURE_BUCKET_ID:  X64_0xc2_7_sai!_SaiK0836+c7dc
BiosReleaseDate = 08/15/2011
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
CPUID:        "Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3411
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

TexasJr · 21 Jan 2012

My drivers for the video card are up to date... do you recommend me reinstalling my video card driver, and if so, what procedure should I take doing that?

Btw thanks for your quick help:)

edit: STPD is showing as not installed when I download the program:/

mgorman87 · 21 Jan 2012

Quote: Originally Posted by TexasJr

My drivers for the video card are up to date... do you recommend me reinstalling my video card driver, and if so, what procedure should I take doing that?

Btw thanks for your quick help:)

edit: STPD is showing as not installed when I download the program:/

SPTD: Check your drivers folder under System32 for it. Did you remove Daemon Tools.

Video: Leave it for now. See if correcting the joystick driver issue fixes your problems

TexasJr · 21 Jan 2012

SPTD Deleted... as for daemon tools, I never fully got it installed because it kept telling me to restart my computer, and the installing process would never finish, so I quit trying.

What I did for the joystick is, I uninstalled the driver via device manager, then downloaded the current driver for 64-bit, restarted when promted to restart, and then installed the driver via the exe after the computer restarted. I will be playing BF3 for a while and see if anything happens. I will post when I have results. Thank you!

TexasJr · 21 Jan 2012

I did have another BSOD "BAD_POOL_CALLER"
but I did a bit of research and found out that someone had a problem with their joystick and resolved it by removing SST.... after a bit more research, I found out SST isn't very stable software and can cause BSOD's, so right now I am using JoyToKey instead to see if that has solved the problem. Ill be back when I have more results.

TexasJr · 25 Jan 2012

I just got another BSOD Bad_pool_caller playing bf3... and bf3 only because I have been playing other games, i.e. DCS A-10 with my saitek and I haven't gotten any BSOD at all except in BF3. Any ideas?

mgorman87 · 25 Jan 2012

Upload a new report so I can look at the new dumps