Multiple BSOD HP Pavilion

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  1. Posts : 26
    Windows 7 Home Premium 64bits
    Thread Starter
       #11

    Hi, I have being using the laptop in safe mode without any error for a considerable amount of time during the last two days. Maybe is a audio or video driver issue? Thanks again.
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #12

    hramost said:
    Hi, I have being using the laptop in safe mode without any error for a considerable amount of time during the last two days. Maybe is a audio or video driver issue? Thanks again.
    Probably a driver (possibly video) since you are using the built in video in safe mode.
      My Computer


  3. Posts : 26
    Windows 7 Home Premium 64bits
    Thread Starter
       #13

    Ok, I have the lastest video drivers from nvidia and I've reinstalled them last week because they were my first suspects, but the errors continued after. I'll check another drivers as well and try to find the latest versions. Do you think I can know forget hardware problems as the reason for these bsod?
      My Computer


  4. Posts : 28,845
    Win 8 Release candidate 8400
       #14

    hramost said:
    Ok, I have the lastest video drivers from nvidia and I've reinstalled them last week because they were my first suspects, but the errors continued after. I'll check another drivers as well and try to find the latest versions. Do you think I can know forget hardware problems as the reason for these bsod?

    Sometimes the latest vid driver can be the problem. You can run verifier to find exactly which driver it is.



    Please run this test to find which driver is causing the problem.
    If you are overclocking anything reset to default before running these tests.
    In other words STOP!!


    2-Driver verifier

    Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

    So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

    Then, here's the procedure:
    - Go to Start and type in "verifier" (without the quotes) and press Enter
    - Select "Create custom settings (for code developers)" and click "Next"
    - Select "Select individual settings from a full list" and click "Next"
    - Select everything EXCEPT FOR "Special Pool", "Force Pending I/O Requests" and "Low Resource Simulation" and click "Next"
    - Select "Select driver names from a list" and click "Next"
    Then select all drivers NOT provided by Microsoft and click "Next"
    - Select "Finish" on the next page.

    Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

    Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.

    If you can't get into Windows because it crashes too soon, try it in Safe Mode.
    If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.

    If that doesn't work, post back and we'll have to see about fixing the registry entry off-line:
    Code:
    Delete these registry keys to stop Driver Verifier from loading (works in XP, Vista, Win7):
            HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management\VerifyDrivers
            HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management\VerifyDriverLevel
    Using Driver Verifier to identify issues with Windows drivers for advanced users
      My Computer


  5. Posts : 26
    Windows 7 Home Premium 64bits
    Thread Starter
       #15

    Hi, just to share my experience. After several experiments, the problem was that if I use both ram modules together, I get all these bsod, but when I use just one of them no matters in which port, no more errors, so no damage modules or ports, is just that both modules working at same time fails. The modules are the original ones that comes from HP, Hynix (2x2gb). So what I did is bought one 4gb module (enough for what I need) and all is running without any problem. Any of you guys experienced similar issues in the past? Thanks.
      My Computer


 
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