BSOD when I was getting off from sleeping mode. BCCode:1000007e

samlowryjp · 22 Jan 2012

Well, I was surfing the net and than I get off the room, the computer entered on the sleeping mode. When I start to use the pc again, a blue screen show up, with this information:

Assinatura do problema:
Nome do Evento de Problema: BlueScreen
Versão do sistema operacional: 6.1.7601.2.1.0.768.3
Identificação da Localidade: 1046

Informações adicionais sobre o problema:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: 0000000000078000
BCP3: FFFFF8800A41B9E8
BCP4: FFFFF8800A41B240
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_

Sorry for the portuguese in the information.
So, what's wrong, what I have to do? Is somethong really bad?
Was the hard drive damaged in some way?
Please, help me to solve this problem.

usasma · 22 Jan 2012

There aren't any recent memory dumps. The most recent one was about a month ago.

Daemon Tools (and Alcohol % software) are known to cause BSOD's on Win7 systems due to the sptd.sys driver.
Please uninstall the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): DuplexSecure - FAQ

Sometimes Comodo Internet Security will also cause BSOD's. Try this:

Anti-Virus Removal:
Please do the following:
- download a free antivirus for testing purposes: Free AntiVirus
- uninstall the antivirus software from your system (you can reinstall it, if so desired, when we're done troubleshooting)
- remove any remnants of the antivirus software using one of these free tools: Antivirus Uninstallers
- IMMEDIATELY install and update the free antivirus
- check to see if this fixes the BSOD's
NOTE: NEVER run more than 1 anti-virus, firewall, Internet Security/Security Center application at the same time.

BSOD BUGCHECK SUMMARY

Code:


Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\012212-16083-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Sun Jan 22 12:52:38.285 2012 (UTC - 5:00)
System Uptime: 0 days 4:51:56.799
Probably caused by : ksthunk.sys ( ksthunk!CKernelFilterDevice::DispatchIrp+83 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID:  X64_0x7E_BAD_IP_ksthunk!CKernelFilterDevice::DispatchIrp+83
Bugcheck code 1000007E
Arguments ffffffff`c0000005 00000000`00078000 fffff880`0a41b9e8 fffff880`0a41b240
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\111911-14570-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Fri Nov 18 20:34:36.569 2011 (UTC - 5:00)
System Uptime: 0 days 1:42:58.083
Probably caused by : ntkrnlmp.exe ( nt!PopWriteHiberPages+a3 )
BUGCHECK_STR:  0xA0
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xA0_nt!PopWriteHiberPages+a3
Bugcheck code 000000A0
Arguments 00000000`0000000b 00000001`164ad000 00000000`00000003 00000000`3318e000
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``