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Windows 7: BSOD After New Hardware is Installed

22 Jan 2012   #1

Windows 7 Home Premium 64 bit
BSOD After New Hardware is Installed

Recently I've been having an issue with a BSOD every time I install a new piece of hardware. I purchased a new keyboard and after windows installed the driver I got a BSOD. I bought a new mouse and after windows installed the drivers I got a BSOD. I has also happened a few times when I opened a program for the first time after I got finished installing it. After I get the BSOD once I never have the problem again until I add something new to my computer where I will then receive the BSOD once then it will work fine.

The computer is home built and consists of:
AMD Phenom II 2.8ghz processor
XFX Radeon HD 6870 1gb DDR5 256bit video card
6gb DDR3 Ram 1333 (forget the brand)
Gigabyte Motherboard
Samsung Solid State Drive where Windows 7 is installed and all of my drivers
500gb Seagate Sata Hard Drive where all my programs are installed to

I'm running Windows 7 Home Premium 64bit. Attached will be the most recent dump files. If anyone is able to point me in the right direction to solve this problem I'd appreciate it.

My System SpecsSystem Spec
23 Jan 2012   #2

Win 7 Ultimate 64-bit. SP1.

These crashes were caused by a memory exception.
Please run these two tests to verify your memory and find which driver is causing the problem.

If you are overclocking anything reset to default before running these tests.
In other words STOP!!!

*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.

RAM - Test with Memtest86+

2-Driver verifier

Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
Driver Verifier - Enable and Disable

Further Reading
Using Driver Verifier to identify issues with Windows drivers for advanced users
My System SpecsSystem Spec

 BSOD After New Hardware is Installed

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