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Windows 7: BSOD when installing league of legends ,

23 Jan 2012   #1

windows 7 ultimate x64 bit
BSOD when installing league of legends ,


First off im new here.
I'm having a really bad problem, I keep getting BSOD's so i reinstalled windows 7 ultimate but i still get it. The problem is it's not olny happening when installing league of legends but also when i play league of legends also sometimes i randomly get BSOD when on internet but as i said i reinstalled my windows 7 ultimate so i olny have 1 Minidump file right now. Can anyone help me i would appreciate it alot!
If you need more details please say so !
Btw i couldn't upload the file normally so i made it a .Rar first i Suck at uploading files like that since there is a limit kb/mb :<. If you can't download it ill reupload it!

Regards , Mike

My System SpecsSystem Spec
23 Jan 2012   #2
Microsoft MVP


For a more in-depth analysis, please provide this info:

Let's start with the Hard Drive tests here: HD Diagnostic (read the details at the link) - Test ALL of the hard drives. Follow up with the rest of the tests at this link as time allows: Hardware Diags

Daemon Tools (and Alcohol % software) are known to cause BSOD's on Win7 systems due to the sptd.sys driver.
Please uninstall the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): DuplexSecure - FAQ


Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\012312-43727-01.dmp]
Built by: 7601.21789.amd64fre.win7sp1_ldr.110812-1505
Debug session time: Mon Jan 23 11:36:27.435 2012 (UTC - 5:00)
System Uptime: 0 days 3:23:23.684
Probably caused by : Ntfs.sys ( Ntfs!NtfsBreakBatchOplock+cb )
PROCESS_NAME:  rads_user_kern
FAILURE_BUCKET_ID:  X64_0x24_Ntfs!NtfsBreakBatchOplock+cb
Bugcheck code 00000024
Arguments 00000000`001904fb fffff880`08712338 fffff880`08711b90 fffff800`031bbe36
BiosVersion = 1020
BiosReleaseDate = 07/27/2011
CPUID:        "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3310
My System SpecsSystem Spec
24 Jan 2012   #3

windows 7 ultimate x64 bit

Ok i followed The guide and here are the other Files made into Rar.
About the HD Diagnostic i don't have a CD-drive in my pc because my pc is build by myself. Didn't think i'd need a cd-drive :L

-Windows 7 ultimate 64x bit
- full retail version From retailer

- What is the age of system (hardware)?
Recently bought and build from loose parts all hardware is 2 months old
- What is the age of OS installation (have you re-installed the OS?)
Also 2 months old bought it recently and Reinstalled 2 days ago 22-1-2012

Btw : Do i need to post my Hardware Diags here aswell, And should i follow DuplexSecure Guide because, I don't have Alcohol % en neither do i have deamon tools I use virtual clone drive.

Regards, mike
My System SpecsSystem Spec

24 Jan 2012   #4
Microsoft MVP


For the hard drive test, just go to the Western Digital website and download the Data LifeGuard program for Windows.
WD Support / Downloads / SATA & SAS / WD VelociRaptor

You must run the Duplex Secure tool that I mentioned above because the sptd.sys driver is on your system. It is (IMO) the most likely cause of your BSOD's. It is not associated virtual clone driver, so it won't hurt it.

MSINFO32 shows these 2 problem devices:
USB-controller PCI\VEN_1B21&DEV_1042&SUBSYS_84881043&REV_00\4&16B16BD2&0&00E7 De stuurprogramma's voor dit apparaat zijn niet ge๏nstalleerd.

SM-buscontroller PCI\VEN_8086&DEV_1C22&SUBSYS_844D1043&REV_05\3&11583659&0&FB De stuurprogramma's voor dit apparaat zijn niet ge๏nstalleerd.
The first item is likely to be your USB 3.0 controller and the second one is a part of your chipset drivers (although some can actually be a memory card reader).

Please visit the PC manufacturer's website. Download and install the drivers for your USB 3.0 controller, your chipset, and your memory card reader.
My System SpecsSystem Spec
24 Jan 2012   #5

windows 7 ultimate x64 bit

I used the Data LifeGuard program for Windows it says PASS.
Also Duplex Secure tool did find something a old sptd (1.62 ) not sure if it was that one forgot the name ,but it did indeed find something. Now im just gonna update chipset drivers and usb 3.0 but can i update them with drier checker , Or do i need to do this manually ?

Never mind i did them manually just to be sure they were latest drivers. does this mean my BSOD is history or will it come back eventually ?
My System SpecsSystem Spec
24 Jan 2012   #6
Microsoft MVP


All it means is that you've fixed most of the possible reasons for a BSOD on your system.
Now we wait.

In general we wait for a week longer than the time between BSOD's - that means that the problem is likely to be fixed.
Then, we wait another week (plus the time between BSOD's) and that usually means that the problem is probably fixed.
My System SpecsSystem Spec
24 Jan 2012   #7

windows 7 ultimate x64 bit

Oooh oke.

hopefully That BSOD stays away !
Also if i get onother BSOD do i make another thread for it , Or just post here again .? cus I was thinking about marking this one as solved :)
My System SpecsSystem Spec
24 Jan 2012   #8
Microsoft MVP


Don't mark it solved quite yet.
As for another BSOD/another topic - it all depends on if it's another, new issue - or it's the same old one.
My System SpecsSystem Spec
24 Jan 2012   #9

windows 7 ultimate x64 bit

haha oke i see,

Anyway I wan't to thank you for you're help and time!
My System SpecsSystem Spec
26 Jan 2012   #10

windows 7 ultimate x64 bit

Ouch my BSOD came back...
problem is my minidump folder is empty now all the sudden.
What do i do now ?!
My System SpecsSystem Spec

 BSOD when installing league of legends ,

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