Random USB Related BSODs, minidump included


  1. jjfishtank
    Posts : 4
    Windows 7 Home Premium 64bit
       New #1

    Random USB Related BSODs, minidump included


    Hello.
    I've been getting completely random BSODs related to my USBHUB. I think It may be my headset that causes the issue because it randomly looses power and I have to plug it back in again. I already checked that I have more than enough power supply.
    WINDBG ANALYSIS:

    Loading Dump File [C:\Windows\MEMORY.DMP]
    Kernel Summary Dump File: Only kernel address space is available

    Symbol search path is: SRV*c:\websymbols*http://msdl.microsoft.com/download/symbols
    Executable search path is:
    Windows 7 Kernel Version 7600 MP (6 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7600.16841.amd64fre.win7_gdr.110622-1503
    Machine Name:
    Kernel base = 0xfffff800`02e0e000 PsLoadedModuleList = 0xfffff800`0304be70
    Debug session time: Sun Jan 22 23:18:00.542 2012 (GMT-8)
    System Uptime: 0 days 1:35:57.492
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    .............................
    Loading User Symbols

    Loading unloaded module list
    .....
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck FE, {8, 6, 6, fffffa8008726160}

    Probably caused by : usbhub.sys ( usbhub!UsbhHubProcessChangeWorker+ec )

    Followup: MachineOwner
    ---------

    2: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    BUGCODE_USB_DRIVER (fe)
    USB Driver bugcheck, first parameter is USB bugcheck code.
    Arguments:
    Arg1: 0000000000000008, USBBUGCODE_RESERVED_USBHUB
    Arg2: 0000000000000006, USBHUB_TRAP_FATAL_TIMEOUT
    Arg3: 0000000000000006, TimeoutCode: Timeout_PCE_Disable_Action - PortData->PortChangeListDone - Timeout trying to set Disable bit
    Arg4: fffffa8008726160, TimeoutContext - PortData

    Debugging Details:
    ------------------


    DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

    BUGCHECK_STR: 0xFE

    PROCESS_NAME: System

    CURRENT_IRQL: 0

    LAST_CONTROL_TRANSFER: from fffff8800516c9ec to fffff80002e7e5c0

    STACK_TEXT:
    fffff880`03168c18 fffff880`0516c9ec : 00000000`000000fe 00000000`00000008 00000000`00000006 00000000`00000006 : nt!KeBugCheckEx
    fffff880`03168c20 fffff800`03177973 : fffffa80`08801050 fffff800`03083f00 ffffffff`dc3a58a0 fffff800`030235f8 : usbhub!UsbhHubProcessChangeWorker+0xec
    fffff880`03168c80 fffff800`02e8b7e1 : fffff800`0316e500 fffff800`0316e5ac fffffa80`06a3bb60 00000000`00000000 : nt!IopProcessWorkItem+0x23
    fffff880`03168cb0 fffff800`0311e6fa : 00000000`00000000 fffffa80`06a3bb60 00000000`00000080 fffffa80`06a25040 : nt!ExpWorkerThread+0x111
    fffff880`03168d40 fffff800`02e5cb46 : fffff880`03088180 fffffa80`06a3bb60 fffff880`03093040 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
    fffff880`03168d80 00000000`00000000 : fffff880`03169000 fffff880`03163000 fffff880`03168970 00000000`00000000 : nt!KiStartSystemThread+0x16


    STACK_COMMAND: kb

    FOLLOWUP_IP:
    usbhub!UsbhHubProcessChangeWorker+ec
    fffff880`0516c9ec cc int 3

    SYMBOL_STACK_INDEX: 1

    SYMBOL_NAME: usbhub!UsbhHubProcessChangeWorker+ec

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: usbhub

    IMAGE_NAME: usbhub.sys

    DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bcc2d

    FAILURE_BUCKET_ID: X64_0xFE_usbhub!UsbhHubProcessChangeWorker+ec

    BUCKET_ID: X64_0xFE_usbhub!UsbhHubProcessChangeWorker+ec

    Followup: MachineOwner
    Thanks for any help.
      My Computer
    Quote Quote

  3. zigzag3143
    Posts : 28,845
    Win 8 Release candidate 8400
       New #2



    We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

    If you are overclocking STOP

    You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

    To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

    The procedure:
    * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
    * Zip up the copy.
    * Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
    *If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

    To ensure minidumps are enabled:
    * Go to Start, in the Search Box type: sysdm.cpl, press Enter.
    * Under the Advanced tab, click on the Startup and Recovery Settings... button.
    * Ensure that Automatically restart is unchecked.
    * Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
    * Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
    * OK your way out.
    * Reboot if changes have been made.
      My Computer
    Quote Quote

  4. jjfishtank
    Posts : 4
    Windows 7 Home Premium 64bit
    Thread Starter
       New #3

    Not at my computer atm.
    1) I'm not overclocking.
    2) A few weeks ago I installed a new motherboard, 8 gigs of ram, AMD Graphics Card, and Processor. (I don't know if this is relevant.)
    3) I reformatted my hard drive 3 days ago because of this BSOD. I am still getting the blue screen. It happens on average once or twice every couple days.
    4) I tried uploading memory.dmp, but It takes too long and the upload page times out. I'll try to upload it to mediafire later today.
      My Computer
    Quote Quote

  6. jjfishtank
    Posts : 4
    Windows 7 Home Premium 64bit
    Thread Starter
       New #4

    Here's the minidump dump file:

    Loading Dump File [C:\Windows\Minidump\012312-32370-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available

    Symbol search path is: SRV*c:\websymbols*http://msdl.microsoft.com/download/symbols
    Executable search path is:
    Windows 7 Kernel Version 7600 MP (6 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7600.16841.amd64fre.win7_gdr.110622-1503
    Machine Name:
    Kernel base = 0xfffff800`02e0e000 PsLoadedModuleList = 0xfffff800`0304be70
    Debug session time: Sun Jan 22 23:18:00.542 2012 (GMT-8)
    System Uptime: 0 days 1:35:57.492
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    .............................
    Loading User Symbols
    Loading unloaded module list
    .....
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck FE, {8, 6, 6, fffffa8008726160}

    Probably caused by : usbhub.sys ( usbhub!UsbhHubProcessChangeWorker+ec )

    Followup: MachineOwner
    ---------

    2: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    BUGCODE_USB_DRIVER (fe)
    USB Driver bugcheck, first parameter is USB bugcheck code.
    Arguments:
    Arg1: 0000000000000008, USBBUGCODE_RESERVED_USBHUB
    Arg2: 0000000000000006, USBHUB_TRAP_FATAL_TIMEOUT
    Arg3: 0000000000000006, TimeoutCode: Timeout_PCE_Disable_Action - PortData->PortChangeListDone - Timeout trying to set Disable bit
    Arg4: fffffa8008726160, TimeoutContext - PortData

    Debugging Details:
    ------------------


    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

    BUGCHECK_STR: 0xFE

    PROCESS_NAME: System

    CURRENT_IRQL: 0

    LAST_CONTROL_TRANSFER: from fffff8800516c9ec to fffff80002e7e5c0

    STACK_TEXT:
    fffff880`03168c18 fffff880`0516c9ec : 00000000`000000fe 00000000`00000008 00000000`00000006 00000000`00000006 : nt!KeBugCheckEx
    fffff880`03168c20 fffff800`03177973 : fffffa80`08801050 fffff800`03083f00 ffffffff`dc3a58a0 fffff800`030235f8 : usbhub!UsbhHubProcessChangeWorker+0xec
    fffff880`03168c80 fffff800`02e8b7e1 : fffff800`0316e500 fffff800`0316e5ac fffffa80`06a3bb60 00000000`00000000 : nt!IopProcessWorkItem+0x23
    fffff880`03168cb0 fffff800`0311e6fa : 00000000`00000000 fffffa80`06a3bb60 00000000`00000080 fffffa80`06a25040 : nt!ExpWorkerThread+0x111
    fffff880`03168d40 fffff800`02e5cb46 : fffff880`03088180 fffffa80`06a3bb60 fffff880`03093040 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
    fffff880`03168d80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16


    STACK_COMMAND: kb

    FOLLOWUP_IP:
    usbhub!UsbhHubProcessChangeWorker+ec
    fffff880`0516c9ec cc int 3

    SYMBOL_STACK_INDEX: 1

    SYMBOL_NAME: usbhub!UsbhHubProcessChangeWorker+ec

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: usbhub

    IMAGE_NAME: usbhub.sys

    DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bcc2d

    FAILURE_BUCKET_ID: X64_0xFE_usbhub!UsbhHubProcessChangeWorker+ec

    BUCKET_ID: X64_0xFE_usbhub!UsbhHubProcessChangeWorker+ec

    Followup: MachineOwner
    Link to the file itself: 012312-32370-01.dmp
      My Computer
    Quote Quote

  7. jjfishtank
    Posts : 4
    Windows 7 Home Premium 64bit
    Thread Starter
       New #5

    Bump
      My Computer
    Quote Quote

  8. zigzag3143
    Posts : 28,845
    Win 8 Release candidate 8400
       New #6

    jjfishtank said:
    Bump
    USBHUB.SYS eiether caused by AVG or Related to danew.sys Razer DeathAdder USB Optical Mouse Driver from Razer (Asia-Pacific) Pte Ltd. I would re-install newest version available. Yours is ~1 year old


    AVG can be a contributing cause of BSOD'S . Please remove and replace with Microsoft Security Essentials AT LEAST TO TEST

    Download tools and utilities | AVG Worldwide

    Microsoft Security Essentials - Free Antivirus for Windows
      My Computer
    Quote Quote

 

  Related Discussions
Hello all, I am new here but am so far extremely impressed with the members know how and courtesy in helping others. For quite some time now I have been experiencing blue screen crashes randomly. I have little programs installed and most regularly use the computer for playing WarThunder and...
So the title says it all, haven't noticed a pattern and my temps have been around 90-95C when it happens, I'll either get a random shut off with no bluescreen or a bluescreen that does a dump before I'm even able to read any of it. Running windows 7 home premium 64 bit with 4 gigs of RAM. I use...
hey, i've had a few BSODs in the last month. i've tried figuring it out but its just so vague. it seems to happen most when i'm playing resource heavy games. minidump is attached, i'd appreciate any information i can get.
I've included the required files to help figure out what is wrong. My system info should be on my sig too. Anything else I should include? It tends to crash most when i'm playing Darkfall Online, but it's not limited to this game) edit: I included my 4 minidumps from the last week another...
Random BSODS (Info included)
in BSOD Help and Support

- x86 x64 - Window's 7 Ultimate- an OEM or full retail version? Full Retail - 3 weeks hardware - 2 weeks on the installed OS *edit* Updated my User CP computer specs
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 05:30.
Find Us