Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: BSOD on startup, error 1000007e

23 Jan 2012   #1

Windows 7 Ultimate x32
BSOD on startup, error 1000007e

I get the following error code and BSOD on startup.

Problem signature:
  Problem Event Name:	BlueScreen
  OS Version:	6.1.7601.
  Locale ID:	1053

Additional information about the problem:
  BCCode:	1000007e
  BCP1:	C0000005
  BCP2:	8CE038B1
  BCP3:	807868F4
  BCP4:	807864D0
  OS Version:	6_1_7601
  Service Pack:	1_0
  Product:	256_1

Files that help describe the problem:

Read our privacy statement online:

If the online privacy statement is not available, please read our privacy statement offline:
Windows 7 wont start at all, Im only able to access it thru safe mode.
The last thing I did before this error was downloading a trojan removal from Symantec, since Norton couldn't remove it itself. After I run that program this problem appeared.
I tried to uninstalled Norton, and after that I downloaded Norton Removal Tool, but with no luck.

Any help is very much appreciated.
I use Windows 7 Ultimate 32-bit.


My System SpecsSystem Spec
23 Jan 2012   #2

Win 8 Release candidate 8400

I suspect you are still infected. Lets make sure

Please download the free version of Malwarebytes.
Update it immediately.
Do a full system scan
Let us know the results at the end.

Malwarebytes : Download free malware, virus and spyware tools to get your computer back in shape!
My System SpecsSystem Spec
24 Jan 2012   #3

Windows 7 Ultimate x32

Thanks for your reply.

I downloaded Malwarebytes to a working comptuter and saved it on an USB and installed in Safe Mode on my crashed computer.
It didnt find any objects.

Since I cant start Safe Mode with networking I tried to update the Malwarebytes database by hand by doing like it says here
But then the Malwarebytes told me that I had a corrupt or missng database, and the database was deleted.

Is there anything else to do or do I need to reinstall windows?

My System SpecsSystem Spec

24 Jan 2012   #4

Windows 7 Ultimate x32

I found this info:
Note: Starting with Malwarebytes Anti-Malware 1.60, you must also copy the file database.conf located within the Configuration folder which is in the same folder as rules.ref listed above.

So now I was able to do a full system scan with an updated database.
But still no treats was found and I can only access windows with safe mode with the networks disabled.

Just an update, I reinstalled windows instead.
My System SpecsSystem Spec

 BSOD on startup, error 1000007e

Thread Tools

Similar help and support threads
Thread Forum
BSOD error 1000007e, iastorA.sys
Hi all, I receive the iaStorA.sys error every 10 minutes and even after updating all the drivers from the Dell site and running multiple scans, it still returns. So I have completely wiped my laptop and updated the drivers once more but unfortunately it is back. I thought it was the IRST but now...
BSOD Help and Support
Many BSOD's in the last time, error 1000007e
Hello, since the last few days, i get many BSOD's, most of the time while playing BF3 or BO2. BCCode: 1000007e BCP1: FFFFFFFFC0000005 BCP2: FFFFF80002AE654A BCP3: FFFFF880029E1D38 BCP4: FFFFF880029E1590 OS Version: 6_1_7601 Service Pack: 1_0
BSOD Help and Support
Two BSOD while web browsing, error 1000007e
Today I got 2 BSOD errors in pretty close succession. I wasnt doing anything out of the ordinary. I had few applications open (notepad++, chrome mainly and some background programs). Normally I would dismiss a BSOD as they dont happen very often, but that fact that this happened twice in a row...
BSOD Help and Support
BSOD while gaming, error 1000007e
Hi, I will get a BSOD every once in a while, only while gaming. Thanks, Dustin Systems Specs: Computer type
BSOD Help and Support
BSOD on start up, Error 1000007e
Hello I purchased a new computer a little while ago and I have been trying to find out why it randomly blue screens during start up. Searching google did not help me so I came here. Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601. Locale ID: 1033 ...
BSOD Help and Support
BSOD error 1000008e, 1000007e
Hi, yesterday I had some BSOD. I switch on computer and afterf loging in BSOD showed up. I only realized error code of first BSOD: 1000008e. After a few minutes of work (thunderbird,firefox and trillian use) BSOD occured again with following details: Podpis problému: Název události problému: ...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 17:16.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App