BSOD Memory Management - System Specs inside

virtualtechie · 23 Jan 2012

Corsair 400R Case | Intel Core i5-2500 Quad-Core Socket LGA1155, 3.30Ghz, 6MB L3 Cache, 32nm | Gigabyte (GV-N56GSO-1GI ) nVIDIA GeForce GTX 560 Chipset (900MHz) 1GB (4008MHz) GDDR5 | Gigabyte GA-P67A-D3-B3 Socket 1155 Intel P67 Chipset | Corsair XMS3 Classic 8GB (2x4GB) DDR3 1333MHz CL9 DIMMs, Optimized for Core i7, i5 | Corsair Gaming Series 500W 80PLUS Certified Power Supply | Corsair Force Series (Refurbished) 60GB 2.5" Solid State Drive (SSD) 285MB/s Read 275MB/s Write | Asus VG236HE, 23" 3D 120Hz LCD Monitor, 1920x1080, 2ms, 100000:1(DCR) | Logitech Performance Mouse MX | Logitech Wireless K800 Illuminated Keyboard

I recently added 2x2GB Corsair XMS3 RAM sticks for a total of 12GB of DDR3 RAM. The BSODs continue but alot more frequent now. So I swapped the PSU to another Corsair 500W and I encountered the BSOD of memory corruption once but it doesnt occur that often.

Please help!

virtualtechie · 23 Jan 2012

I ran WhoCrashed and it said the following:

On Tue 1/24/2012 1:30:26 AM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: Unknown (0x00000000)
Bugcheck code: 0x1A (0x41201, 0xFFFFF680003AE040, 0xEF, 0xFFFFFA800A26D790)
Error: MEMORY_MANAGEMENT
Bug check description: This indicates that a severe memory management error occurred.
This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: Unknown .
Google query: Unknown MEMORY_MANAGEMENT

virtualtechie · 24 Jan 2012

another crash:

On Tue 1/24/2012 10:28:09 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\012412-9547-01.dmp
This was probably caused by the following module: shareduserdata.sys (SharedUserData+0x0)
Bugcheck code: 0x1A (0x3452, 0x7FEFF3AC000, 0xFFFFF70001080C50, 0x8F9000006247C2BE)
Error: MEMORY_MANAGEMENT
Bug check description: This indicates that a severe memory management error occurred.
This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: shareduserdata.sys .
Google query: shareduserdata.sys MEMORY_MANAGEMENT

usasma · 24 Jan 2012

Please provide this info: https://www.sevenforums.com/crashes-d...tructions.html

While waiting for a reply, start with the diagnostics (particularly the memory test) at this link: Hardware Diags

virtualtechie · 24 Jan 2012

Please see attached perfmon and Windows_NT6_BSOD_jcgriff2

thanks

usasma · 25 Jan 2012

Please continue with the diagnostics suggested above - and let us know the results of the completed tests

Perfmon shows that drivers haven't been installed for:
- USB controller
- Ethernet
- SMBus Controller

Please update all of your drivers from the motherboard manufacturer's support website. The USB controller is either contained in the chipset drivers (USB 1.1 and 2.0) or in the USB 3.0 Controller. Update them both.
The SMBus Controller is either contained in your chipset drivers or is a memory card reader. Update them both also.
There should only be 1 Ethernet controller, so update it also.

Here's the info that I've gathered on SSD problems:

There's not a whole bunch available to test SSD's. The "easiest" test is to remove the SSD, install a platter-based hard drive, install Windows and test for stability that way.

Here's some suggestions:
- Update the SSD's firmware to the latest available version (VERY IMPORTANT!!!)
- Slow the memory (RAM) down to the next slower speed (I've only seen one person who claimed that this worked for them).
- Use any manufacturer's utilities that you may have. If you don't have any, then try this free one (I haven't used it myself): Crystal Dew World
- Update chipset and storage controller drivers to the latest available from the manufacturer of the device (not the manufacturer of the motherboard). Be sure to update ALL controllers on the motherboard!
....NOTE: Recently (Nov 2011) we had BSOD issues with the Marvell 91xx controller and an SSD. You may have to switch controllers also.-
Replace the SSD with a platter based hard drive and see if that stops the BSOD's. If it does, then it's likely that there's a problem with the SSD OR an incompatibility with your system.
It's my opinion that SSD's aren't reliable enough (with current hardware) to be used on a system that needs to work reliably. Until I see reliability I will not recommend, nor will I use, SSD's for critical applications.
06 Dec 2011 - This post tends to confirm issues with certain SSD chipsets and certain controllers - [SOLVED] cant find the cause of BSOD F4 - Tech Support Forum

I wonder about the MacDrive software but have nothing concrete to base it on. Since it appears in the memory dump files you may want to uninstall it to test it.

LogMeIn software dates from 2007, please uninstall it.

Please update the wireless network adapter as it's software dates from 2009

Here's a list of 3rd party drivers that appeared in the memory dump. Update the older one's as you have time (info links are below the list):
3RD PARTY DRIVERS PRESENT IN THE DUMP FILES
- Create a System Restore Point prior to doing any of this. DO NOT mess with the drivers themselves - leave the Windows\System32\drivers directory alone unless we specifically direct you to it!
- Please either update the older drivers from the device manufacturer's website - or uninstall them from your system. Reference links are included below.
- DO NOT use Windows Update or the Update Drivers function of Device Manager.
- Please feel free to post back about any drivers that you are having difficulty locating.
- Windows Update exceptions may be noted below for Windows drivers.

Code:


amdxata.sys      Fri Mar 19 12:18:18 2010 (4BA3A3CA)
MpFilter.sys     Wed Apr 06 16:07:29 2011 (4D9CC801)
LMIRfsDriver.sys Mon Jul 14 12:26:56 2008 (487B7E50)
MDPMGRNT.SYS     Wed May 05 10:38:13 2010 (4BE182D5)
MDFSYSNT.sys     Tue May 18 10:07:22 2010 (4BF29F1A)
ElbyCDIO.sys     Thu Dec 16 17:58:13 2010 (4D0A9985)
CBDisk.sys       Wed Jan 13 04:15:47 2010 (4B4D8F43)
VClone.sys       Sat Jan 15 11:21:04 2011 (4D31C970)
lmimirr.sys      Tue Apr 10 18:32:45 2007 (461C108D)
athrx.sys        Mon Oct 05 12:33:57 2009 (4ACA1FF5)
HECIx64.sys      Tue Oct 19 19:33:43 2010 (4CBE2AD7)
RaInfo.sys       Fri Jan 04 13:57:14 2008 (477E818A)
nvhda64v.sys     Wed Nov 09 09:21:28 2011 (4EBA8C68)
LMouFilt.Sys     Fri Sep 02 02:23:15 2011 (4E607653)
MpNWMon.sys      Wed Apr 06 16:07:23 2011 (4D9CC7FB)
NisDrvWFP.sys    Wed Apr 06 16:08:53 2011 (4D9CC855)
LEqdUsb.Sys      Fri Sep 02 02:22:56 2011 (4E607640)
LHidEqd.Sys      Fri Sep 02 02:22:59 2011 (4E607643)
LHidFilt.Sys     Fri Sep 02 02:23:09 2011 (4E60764D)
nvlddmkm.sys     Wed Nov 23 20:34:43 2011 (4ECD9F33)

Code:


Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\012412-9547-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Tue Jan 24 05:28:09.467 2012 (UTC - 5:00)
System Uptime: 0 days 7:50:02.341
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+36103 )
BUGCHECK_STR:  0x1a_3452
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  explorer.exe
FAILURE_BUCKET_ID:  X64_0x1a_3452_nt!_??_::FNODOBFM::_string_+36103
Bugcheck code 0000001A
Arguments 00000000`00003452 000007fe`ff3ac000 fffff700`01080c50 8f900000`6247c2be
BiosVersion = F5
BiosReleaseDate = 10/12/2011
CPUID:        "Intel(R) Core(TM) i5-2500 CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3292
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

virtualtechie · 25 Jan 2012

Thanks for the update. I updated the latest firmware for my Corsair SSD and formated and reinstalled Windows 7 Ultimate 64-bit. I did not apply Windows Updates and installed all motherboard drivers, official nvidia drivers from the CD and official wireless drivers from the manufacture website. I also did not install LogMeIn and installed TeamViewer instead. So far, it has been stable with no issues. Please see updated perfmon for any other recommendations?

usasma · 25 Jan 2012

perfmon looks good as is. Wait to see if you have any further BSOD's.

virtualtechie · 26 Jan 2012

thanks alot for your help. Do you think swapping my Power Supply contributed to it being stable?

usasma · 27 Jan 2012

I think that it could have helped, but I'm not that familiar with the power consumption - especially with SSD's.