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#11
check for errors and see if its related to any particular software or hardware.
Attachment 23419
Yes I have one error related to Adobe Software.
Solution page for this problem here: The application has failed to start because its side-by-side configuration is incorrect (Windows)
Ok, I followed the link and installed Microsoft Visual C++ 2005. If it is a hardware problem, how can I check that?
Here is another error found with event viewer.
Please zip up the contents of the C:\Windows\Minidump folder and upload the .zip file with your next post. If you encounter problems doing this, copy the contents of the folder to your Desktop and try it from there.
Here's some things to look at while waiting for a reply: BSOD troubleshooting preliminaries - Vox
OK. These are the contents of minidump folder:
I suspect the drivers for your SpeedTouch 330 USB ADSL Modem (from the presence of st330.sys in one of the dump files). This is a long shot, but the other dump files don't seem to give a clue as to what the error is.
Here's a listing of the older drivers on your system. They should be updated also:
Here's a summary of the BSOD's:Code:st330.sys Wed Oct 26 10:19:47 2005 SpeedTouch 330 USB ADSL Modem lpwdm.sys Wed Oct 26 10:19:46 2005 SpeedTouch 330 USB ADSL Modem stbus.sys Wed Oct 26 10:19:47 2005 SpeedTouch 330 USB ADSL Modem V0220Dev.sys Thu Jun 29 01:58:27 2006 Live! Cam Video IM V0220Vfx.sys Thu Jun 08 04:00:52 2006 Live! Cam Video IM steth.sys Mon Oct 24 07:28:12 2005 SpeedTouch 330 USB ADSL Modem
Code:Built by: 7600.16385.x86fre.win7_rtm.090713-1255 Debug session time: Sat Aug 15 05:45:00.510 2009 (GMT-4) System Uptime: 0 days 0:00:24.538 BugCheck 100000B8, {85c39568, 841a6a70, 8a883fd0, 0} Probably caused by : usbccgp.sys ( usbccgp!AllocateWorker+111 ) DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT PROCESS_NAME: lsass.exe -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=- -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=- -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=- Built by: 7600.16385.x86fre.win7_rtm.090713-1255 Debug session time: Sat Aug 15 04:25:21.364 2009 (GMT-4) System Uptime: 0 days 0:00:27.393 BugCheck 100000B8, {82936280, 85bd7d48, 82929fd0, 0} Probably caused by : ntkrpamp.exe ( nt!KiSwapContext+26 ) DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT PROCESS_NAME: System -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=- Built by: 7600.16385.x86fre.win7_rtm.090713-1255 Debug session time: Sat Aug 15 15:59:46.974 2009 (GMT-4) System Uptime: 0 days 0:05:28.003 BugCheck 100000B8, {84297d48, 851de248, 8a990fd0, 0} Probably caused by : cdrom.sys ( cdrom!SequentialQueueEvtIoDeviceControl+134 ) DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT PROCESS_NAME: svchost.exe -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=- Built by: 7600.16385.x86fre.win7_rtm.090713-1255 Debug session time: Sat Aug 15 14:14:46.003 2009 (GMT-4) System Uptime: 0 days 0:46:23.032 *** WARNING: Unable to verify timestamp for st330.sys *** ERROR: Module load completed but symbols could not be loaded for st330.sys BugCheck 1000007E, {c0000005, 993543c0, 807ee974, 807ee550} *** WARNING: Unable to verify timestamp for stbus.sys *** ERROR: Module load completed but symbols could not be loaded for stbus.sys Probably caused by : st330.sys ( st330+13c0 ) DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT PROCESS_NAME: System -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=- Built by: 7600.16385.x86fre.win7_rtm.090713-1255 Debug session time: Sat Aug 15 15:02:54.879 2009 (GMT-4) System Uptime: 0 days 0:00:27.908 BugCheck 100000B8, {8610a728, 85d70710, 8a771fd0, 0} Probably caused by : ntkrpamp.exe ( nt!KiSwapContext+26 ) DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT PROCESS_NAME: nvvsvc.exe -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=- Built by: 7600.16385.x86fre.win7_rtm.090713-1255 Debug session time: Sat Aug 15 13:00:20.816 2009 (GMT-4) System Uptime: 0 days 0:00:37.830 BugCheck 100000B8, {86676728, 86326a98, 8a761fd0, 0} Probably caused by : ntkrpamp.exe ( nt!KiSwapContext+26 ) DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT PROCESS_NAME: svchost.exe -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=- -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=- Built by: 7600.16385.x86fre.win7_rtm.090713-1255 Debug session time: Sun Aug 16 07:39:05.106 2009 (GMT-4) System Uptime: 0 days 0:00:23.134 BugCheck 100000B8, {85e00528, 85f705d8, 8079dfd0, 0} Probably caused by : ntkrpamp.exe ( nt!KiSwapContext+26 ) DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT PROCESS_NAME: System -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=- Built by: 7600.16385.x86fre.win7_rtm.090713-1255 Debug session time: Sun Aug 16 07:42:21.402 2009 (GMT-4) System Uptime: 0 days 0:00:23.431 BugCheck 100000B8, {857fc850, 85d75508, 8b307fd0, 0} Probably caused by : ntkrpamp.exe ( nt!KiSwapContext+26 ) DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT PROCESS_NAME: nvvsvc.exe -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=- Built by: 7600.16385.x86fre.win7_rtm.090713-1255 Debug session time: Sun Aug 16 18:11:32.464 2009 (GMT-4) System Uptime: 0 days 0:00:23.493 BugCheck 100000B8, {863d1728, 85cf7b40, 8a77ffd0, 0} Probably caused by : ntkrpamp.exe ( nt!KiSwapContext+26 ) DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT PROCESS_NAME: dllhost.exe -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=- Built by: 7600.16385.x86fre.win7_rtm.090713-1255 Debug session time: Mon Aug 17 01:22:47.981 2009 (GMT-4) System Uptime: 0 days 0:00:23.010 BugCheck 100000B8, {85017498, 841c87c8, 8b36bfd0, 0} Probably caused by : ntkrpamp.exe ( nt!KiSwapContext+26 ) DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT PROCESS_NAME: nvvsvc.exe
Unfortunately there are no drivers compatible with Windows 7. I installed the drivers for Windows Vista, and I've done that in compatibility mode (Windows Vista SP2).