BSOD unknown origin. BCCode: 24, multiple ocurrences

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  1. Posts : 27
    Windows 7 Home Premium 32bit
       #1

    BSOD unknown origin. BCCode: 24, multiple ocurrences


    I continue to be plagued by BSOD's. There doesn't appear to be any consistencies (programmatically) that I am able to identify as the culprit.

    Attached are the necessary files.

    System details:
    Gateway DX4300
    AMD Phenom II X4 810 Processor
    2.60 GHz
    8 GB Ram
    Windows 7 64-bit OS, Retail

    If you need any other information please let me know.

    Thanks, in advance, for your help!!!!
      My Computer


  2. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #2

    Norton contributed to your crashes.

    Symantec is a frequent cause of BSOD's.
    Remove and replace it with Microsoft Security Essentials AT LEAST TO TEST


    http://us.norton.com/support/kb/web_...080710133834EN

    Microsoft Security Essentials - Free Antivirus for Windows
      My Computer


  3. Posts : 28,845
    Win 8 Release candidate 8400
       #3

    The majority of these were caused by these two files


    Related to
    mcdbus.sys MagicISO SCSI Host Controller from MagicISO, Inc.

    Related to a product from
    Sonic Solutions


    These and others are old and need updating or removal.

    Code:
    LVUSBS64.sys    2/3/2007 1:05:16 PM    fffff880`051dd000    fffff880`051e9980        0x0000c980    0x45c4cedc                        
    adfs.SYS    6/26/2008 3:52:37 PM    fffff880`06e9f000    fffff880`06eb7000        0x00018000    0x48640195                        
    mcdbus.sys    2/24/2009 5:34:07 AM    fffff880`050dc000    fffff880`05118880        0x0003c880    0x49a3cd1f                        
    glancedrv.sys    4/20/2009 1:07:22 PM    fffff880`04410000    fffff880`0441c000        0x0000c000    0x49ecb9da                        
    AtiPcie.sys    5/5/2009 10:00:22 AM    fffff880`01680000    fffff880`01688000        0x00008000    0x4a005486                        
    spldr.sys    5/11/2009 11:56:27 AM    fffff880`01992000    fffff880`0199a000        0x00008000    0x4a0858bb                        
    GEARAspiWDM.sys    5/18/2009 7:17:04 AM    fffff880`041da000    fffff880`041e7000        0x0000d000    0x4a1151c0                        
    AtiHdmi.sys    6/5/2009 3:31:42 AM    fffff880`05000000    fffff880`05020000        0x00020000    0x4a28d7ee                        
    atikmdag.sys    7/2/2009 12:45:07 PM    fffff880`04866000    fffff880`04e7d000        0x00617000    0x4a4cf223
    How To Find Drivers:
    - search Google for the name of the driver
    - compare the Google results with what's installed on your system to figure out which device/program it belongs to
    - visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
    - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
    - - The most common drivers are listed on this page: Driver Reference Driver Reference
    - - Driver manufacturer links are on this page: Drivers and Downloads
      My Computer


  4. Posts : 27
    Windows 7 Home Premium 32bit
    Thread Starter
       #4

    Thanks for the replies, I've uninstalled Norton and installed Microsoft Security Essentials.

    I'll take a look at the other drivers and let you know how it goes! Thanks again!
      My Computer


  5. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #5

    OK.
    We await your report.
    Good luck.
      My Computer


  6. Posts : 27
    Windows 7 Home Premium 32bit
    Thread Starter
       #6

    Update: So I've uninstalled DivX and Magic ISO and updated the other list of drivers that were identified as out-dated.

    So far, all is well. Thanks for you help and if anything happens I'll report back!

    Cheers. Dustin
      My Computer


  7. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #7

    Our pleasure.
    Good luck Dustin.
      My Computer


  8. Posts : 27
    Windows 7 Home Premium 32bit
    Thread Starter
       #8

    So the BSODs are back.

    I attached the latest dump and system health files.

    I thought I was able to resolve all of the issues, but apparently not.

    Thanks, in advance. Dustin
      My Computer


  9. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #9

    > Suggest you do a SFC Option 2.
    This may have to be run three or more times.

    SFC /SCANNOW Command - System File Checker

    > Your crash was related to LVUSBS64.sys USB Statistic Driver from Logitech Inc.
    Please reinstall with the latest version.
      My Computer


  10. Posts : 28,845
    Win 8 Release candidate 8400
       #10

    25 of these crashes were related to sonic solutions and I noticed it is still installed on your most recent crash.
      My Computer


 
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