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Windows 7: BSOD unknown origin. BCCode: 24, multiple ocurrences

27 Jan 2012   #1

Windows 7 Home Premium 32bit
BSOD unknown origin. BCCode: 24, multiple ocurrences

I continue to be plagued by BSOD's. There doesn't appear to be any consistencies (programmatically) that I am able to identify as the culprit.

Attached are the necessary files.

System details:
Gateway DX4300
AMD Phenom II X4 810 Processor
2.60 GHz
8 GB Ram
Windows 7 64-bit OS, Retail

If you need any other information please let me know.

Thanks, in advance, for your help!!!!

My System SpecsSystem Spec
28 Jan 2012   #2

Win 7 Ultimate 64-bit. SP1.

Norton contributed to your crashes.

Symantec is a frequent cause of BSOD's.
Remove and replace it with Microsoft Security Essentials AT LEAST TO TEST

Microsoft Security Essentials - Free Antivirus for Windows
My System SpecsSystem Spec
28 Jan 2012   #3

Win 8 Release candidate 8400

The majority of these were caused by these two files

Related to
mcdbus.sys MagicISO SCSI Host Controller from MagicISO, Inc.

Related to a product from
Sonic Solutions

These and others are old and need updating or removal.

LVUSBS64.sys    2/3/2007 1:05:16 PM    fffff880`051dd000    fffff880`051e9980        0x0000c980    0x45c4cedc                        
adfs.SYS    6/26/2008 3:52:37 PM    fffff880`06e9f000    fffff880`06eb7000        0x00018000    0x48640195                        
mcdbus.sys    2/24/2009 5:34:07 AM    fffff880`050dc000    fffff880`05118880        0x0003c880    0x49a3cd1f                        
glancedrv.sys    4/20/2009 1:07:22 PM    fffff880`04410000    fffff880`0441c000        0x0000c000    0x49ecb9da                        
AtiPcie.sys    5/5/2009 10:00:22 AM    fffff880`01680000    fffff880`01688000        0x00008000    0x4a005486                        
spldr.sys    5/11/2009 11:56:27 AM    fffff880`01992000    fffff880`0199a000        0x00008000    0x4a0858bb                        
GEARAspiWDM.sys    5/18/2009 7:17:04 AM    fffff880`041da000    fffff880`041e7000        0x0000d000    0x4a1151c0                        
AtiHdmi.sys    6/5/2009 3:31:42 AM    fffff880`05000000    fffff880`05020000        0x00020000    0x4a28d7ee                        
atikmdag.sys    7/2/2009 12:45:07 PM    fffff880`04866000    fffff880`04e7d000        0x00617000    0x4a4cf223
How To Find Drivers:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads
My System SpecsSystem Spec

29 Jan 2012   #4

Windows 7 Home Premium 32bit

Thanks for the replies, I've uninstalled Norton and installed Microsoft Security Essentials.

I'll take a look at the other drivers and let you know how it goes! Thanks again!
My System SpecsSystem Spec
29 Jan 2012   #5

Win 7 Ultimate 64-bit. SP1.

We await your report.
Good luck.
My System SpecsSystem Spec
29 Jan 2012   #6

Windows 7 Home Premium 32bit

Update: So I've uninstalled DivX and Magic ISO and updated the other list of drivers that were identified as out-dated.

So far, all is well. Thanks for you help and if anything happens I'll report back!

Cheers. Dustin
My System SpecsSystem Spec
30 Jan 2012   #7

Win 7 Ultimate 64-bit. SP1.

Our pleasure.
Good luck Dustin.
My System SpecsSystem Spec
01 Feb 2012   #8

Windows 7 Home Premium 32bit

So the BSODs are back.

I attached the latest dump and system health files.

I thought I was able to resolve all of the issues, but apparently not.

Thanks, in advance. Dustin
My System SpecsSystem Spec
02 Feb 2012   #9

Win 7 Ultimate 64-bit. SP1.

> Suggest you do a SFC Option 2.
This may have to be run three or more times.

SFC /SCANNOW Command - System File Checker

> Your crash was related to LVUSBS64.sys USB Statistic Driver from Logitech Inc.
Please reinstall with the latest version.
My System SpecsSystem Spec
02 Feb 2012   #10

Win 8 Release candidate 8400

25 of these crashes were related to sonic solutions and I noticed it is still installed on your most recent crash.
My System SpecsSystem Spec

 BSOD unknown origin. BCCode: 24, multiple ocurrences

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