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BSODs with multiple errors. Can't log into Windows.
Last night, I downloaded and played the Diablo 3 beta for my first time. When I got in game, i noticed that every time I tried to move my character, the game would freeze up like 10 seconds. Because this was happening I tried to restart the game. Turns out that didn't help so i proceeded to trying to restart my computer to see if that would help, but as the screen was at the part where it shows that you are logging off, I got a BSOD.
I have gotten BSODs before, and simply had to restart while on them to get the computer to run normally, but this time when I got the BSOD and tried to usual method of restarting, I kept getting BSODs that automatically restarted the computer again in an infinite loop of BSODs. To stop it from automatically restarting after the BSODs, I hit the option to make it not auto restart after the BSOD so I can get a look at what it actually said. I noticed that when i was getting the BSODs, the error messages weren't always the same. Some said things like "SYSTEM_SERVICE_EXCEPTION" and "BAD_POOL_HEADER."
I also noticed that the number and letters at the bottom weren't the same with every BSOD. Since I am unable to access to my computer's desktop, I couldn't pull a proper log of the errors so I had so i just went ahead and read some and wrote them down by hand (sorry if there is actually a way to get them still, but this the only thing else I know of.)
Here are some of the error messages I got:
STOP: 0x0000007E ( 0xFFFFFFFFC0000005, 0xFFFFF80C01DC6617, 0xFFFFF880009A92E8, 0xFFFFF880009A8B40 )
(Don't remember if this had STOP: in front of it): 0xFFFFFFFFC0000005, 0xFFFFF800212D95E, 0xFFFFF880009A7848, 0xFFFFF880009A70A0 )
STOP:0x0000003B ( 0x00000000C0000005, 0xFFFFF80001F9F852, 0xFFFFF880025F59C0, 0x0000000000000000 )
STOP: 0x00000019 ( 0x0000000000000003, 0xFFFFFA80039612B0, 0xFFFFFA80039612B0, 0x0000000000000000 )
After writing this one down, I didn't bother writing anymore or even checking to see if they were different as I kept restarting in desperation that it would eventually work properly. Wasn't sure if I was getting the same errors at times, or if I was getting a different message every single time.
My system specs:
Windows 7 64 bit from retail disc.
4GB RAM
CPU: AMD Phenon II x4 965
Video Card: ATi Sapphire Radeon 5870
500GB Western Digital HDD
Had system since 2010.
Things I have tried to see it would help:
-Let the computer rest. Kept it off all night after the BSODs and only tried to see if it would start up right this morning.
-Unplugged everything I could and replugged them.
-Took out RAM and video card them put them back in.
-Took out video card and used onboard graphics.
-Dusted out everything.
-Safe mode
-Last working point option (it was worded differently I think)
-Startup Repair didn't help although it did send info to Microsoft or something.
-Tried to use the repair disk but it never booted up even when I was able to get to the desktop for about 5 seconds in Safe Mode.
-System restore
None of these seemed to help unfortunately. I have my Windows 7 CD and can get to a Command Prompt from there.
I was not trying to say that I think this is Diablo 3's fault, only mentioned it because that was the last thing I was on before trying to restart and getting the first BSOD that lead into the loop.
Last edited by Bic; 04 Feb 2012 at 01:26.