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Windows 7: BSOD on new computer, during office install and randomly after that

30 Jan 2012   #1
seanery

win 7 x64 home prem
 
 
BSOD on new computer, during office install and randomly after that

Hi there, first time poster, hoping someone can help me!

new computer build, i have been getting a few BSODs.
first one was when i was trying to install office 2010 from CD, then after that it happens once or twice a day. seemingly random.

it did happen again when i was running utorrent pretty hard, which downloads directly to an external hard drive. not sure if that could be it, not running utorrent it seems pretty stable, but i could be wrong.

win 7 x64 home premium
i5 2500 lga1155
asus p8z68-M pro
mushkin 16gb ddr3 ram
patriot wildfire 120gb ssd
WD cav. green 500gb sata3
seasonic 520w ps

any direction would be much appreciated
i've attached the jcgriff2 zip if someone could take a look.


My System SpecsSystem Spec
.
30 Jan 2012   #2
zigzag3143

Win 8 Release candidate 8400
 
 

No Dmps included in upload please try this method.

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:
Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

To ensure minidumps are enabled:
Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
My System SpecsSystem Spec
30 Jan 2012   #3
seanery

win 7 x64 home prem
 
 

thanks zigzag.
i'm not overclocking anything.

i've made the changes, rebooted, but there are no files there.

i reckon i'll have to wait for another bsod until that folder appears?

thx
sean
My System SpecsSystem Spec
.

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 BSOD on new computer, during office install and randomly after that




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