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BSOD 000F4 and 0004C Kernal Data Inpage Error
Hi All
I really hope you can help as I am completely at my wits end. I have a relatively new Dell XPS L502X laptop and the other week while watching a film it crashed for the first time with a BSOD and a Kernal Data Inpage Error message. It just froze on this screen and had to manually restart with the power button. This happened a few times.
I run Win7 64 Home Premium and 4gb ram with i5 processor.
I had not installed any new hardware but did try connecting my Virgin wireless network usb on one occassion when my internet was down and was wondering whether it was something to do with the inbuilt wireless connector.
The next few days this BSOD was really frequent until I moved a lot of stuff off the laptop (films, music etc) and it was fine for a few days. I then started getting the Kernal Inpage Error message again but only maybe once a day. I put on some other music and films onto the laptop and the same thing happened again but more frequently. I googled the problem and found some advice about the windows debugging tool which I downloaded but I could not get it to locate symbols although it did state the F4 critical error.
I am now finding that the laptop will not go 5 minutes without crashing with a F4 error and automatically restarting but either into the BIOS screen (like a F8 press) or to another page of text stating
Intel UNDI PXE-2.1
Copyright 1997 - 2000
This product is covered by one or more of the following patents (etc etc)
Realtek PCIe GBE Family Controller Series v2.37
cLIENT mAC Addr: (etc etc)
The thing is I am not a technical person at all and have tried to sort with a google search which is what has bought me here. I downloaded that Dump app and got some files exported before the laptop crashed but could not get a performance report (see attached for what I have)
If anyone could point me in the right direction as to what to do I would be so grateful, as I cannot even connect my externall hdd to take stuff off as there is no time before the laptop crashes. I have started in Safe Mode with networking and it still crashes.
One thing to note is that I have done a checkdisk and it did find some bad sectors the first time which it repaired but hasnt picked up anything since. I have also tried to defrag but it does always seem to crash whenever anything touches one of the system files (no idea what though)
Thank you
Gordon