BSOD - Happens about anytime, mostly in games.

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  1. Posts : 28
    Windows 7 64bit
       #1

    BSOD - Happens about anytime, mostly in games.


    Attacked RAR files with info in it:
    Been having this issue for a long time, only seems to get worse.\
    Happens mostly in games, at random but mostly when game starts.
    Screen goes black when it starts, then Full screen of 1 solid color (blue, red, green ext)
    I still hear sounds and talk on teamspeak for a bit till everything goes weird.

    Drivers fully upgraded.
    One of those 2 in 1 video cards.
    ATI Mobility Radeaon DH 4670

    - Windows 7 64bit Home Premium
    - If it matters, got from acer as "upgrade" disc, tho use it to freshly install
    - I re-install it every now and then
    - Systems a few years old (3-5)
    - Laptop

    Need anymore info let me know
      My Computer


  2. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #2

    Code:
    1. Microsoft (R) Windows Debugger Version 6.11.0001.404 X86 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [F:\BSODDmpFiles\Zeeky\Windows_NT6_BSOD_jcgriff2\013112-29889-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Personal Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506 Machine Name: Kernel base = 0xfffff800`03061000 PsLoadedModuleList = 0xfffff800`032a6670 Debug session time: Mon Jan 30 21:59:00.117 2012 (GMT-7) System Uptime: 0 days 0:08:26.601 Loading Kernel Symbols ............................................................... ................................................................ ........................................ Loading User Symbols Loading unloaded module list .... Unable to load image \SystemRoot\system32\DRIVERS\atipmdag.sys, Win32 error 0n2 *** ERROR: Module load completed but symbols could not be loaded for atipmdag.sys ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 1000007E, {ffffffffc0000094, fffff88004dfa0a9, fffff880085dbf38, fffff880085db790} Probably caused by : atipmdag.sys ( atipmdag+3740a9 ) Followup: MachineOwner --------- 1: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e) This is a very common bugcheck. Usually the exception address pinpoints the driver/function that caused the problem. Always note this address as well as the link date of the driver/image that contains this address. Some common problems are exception code 0x80000003. This means a hard coded breakpoint or assertion was hit, but this system was booted /NODEBUG. This is not supposed to happen as developers should never have hardcoded breakpoints in retail code, but ... If this happens, make sure a debugger gets connected, and the system is booted /DEBUG. This will let us see why this breakpoint is happening. Arguments: Arg1: ffffffffc0000094, The exception code that was not handled Arg2: fffff88004dfa0a9, The address that the exception occurred at Arg3: fffff880085dbf38, Exception Record Address Arg4: fffff880085db790, Context Record Address Debugging Details: ------------------ EXCEPTION_CODE: (NTSTATUS) 0xc0000094 - {EXCEPTION} Integer division by zero. FAULTING_IP: atipmdag+3740a9 fffff880`04dfa0a9 41f7f0 div eax,r8d EXCEPTION_RECORD: fffff880085dbf38 -- (.exr 0xfffff880085dbf38) ExceptionAddress: fffff88004dfa0a9 (atipmdag+0x00000000003740a9) ExceptionCode: c0000094 (Integer divide-by-zero) ExceptionFlags: 00000000 NumberParameters: 0 CONTEXT: fffff880085db790 -- (.cxr 0xfffff880085db790) rax=0000000000000000 rbx=fffff880085dc1c0 rcx=0000000000000000 rdx=0000000000000000 rsi=fffffa8007394400 rdi=fffff88004a86000 rip=fffff88004dfa0a9 rsp=fffff880085dc170 rbp=0000000000000026 r8=0000000000000000 r9=000000000000fc2d r10=fffff880085dc1c0 r11=fffff88004fefb80 r12=0000000000000000 r13=00000000ffffffff r14=00000000000009dd r15=00000000000009de iopl=0 nv up ei pl zr na po nc cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010246 atipmdag+0x3740a9: fffff880`04dfa0a9 41f7f0 div eax,r8d Resetting default scope CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0x7E PROCESS_NAME: System CURRENT_IRQL: 0 ERROR_CODE: (NTSTATUS) 0xc0000094 - {EXCEPTION} Integer division by zero. LAST_CONTROL_TRANSFER: from fffffa80073be78e to fffff88004dfa0a9 STACK_TEXT: fffff880`085dc170 fffffa80`073be78e : 00000000`00000002 fffff880`04e91658 fffff880`0389e000 fffff880`085dc250 : atipmdag+0x3740a9 fffff880`085dc178 00000000`00000002 : fffff880`04e91658 fffff880`0389e000 fffff880`085dc250 fffff880`04df91d1 : 0xfffffa80`073be78e fffff880`085dc180 fffff880`04e91658 : fffff880`0389e000 fffff880`085dc250 fffff880`04df91d1 00000000`00000027 : 0x2 fffff880`085dc188 fffff880`0389e000 : fffff880`085dc250 fffff880`04df91d1 00000000`00000027 fffff880`bebe0031 : atipmdag+0x40b658 fffff880`085dc190 fffff880`085dc250 : fffff880`04df91d1 00000000`00000027 fffff880`bebe0031 fffffa80`03c58000 : 0xfffff880`0389e000 fffff880`085dc198 fffff880`04df91d1 : 00000000`00000027 fffff880`bebe0031 fffffa80`03c58000 fffffa80`073acd48 : 0xfffff880`085dc250 fffff880`085dc1a0 00000000`00000027 : fffff880`bebe0031 fffffa80`03c58000 fffffa80`073acd48 fffff880`085dc250 : atipmdag+0x3731d1 fffff880`085dc1a8 fffff880`bebe0031 : fffffa80`03c58000 fffffa80`073acd48 fffff880`085dc250 fffffa80`07394400 : 0x27 fffff880`085dc1b0 fffffa80`03c58000 : fffffa80`073acd48 fffff880`085dc250 fffffa80`07394400 00000000`00000000 : 0xfffff880`bebe0031 fffff880`085dc1b8 fffffa80`073acd48 : fffff880`085dc250 fffffa80`07394400 00000000`00000000 0000fc0d`00000000 : 0xfffffa80`03c58000 fffff880`085dc1c0 fffff880`085dc250 : fffffa80`07394400 00000000`00000000 0000fc0d`00000000 00000000`00000000 : 0xfffffa80`073acd48 fffff880`085dc1c8 fffffa80`07394400 : 00000000`00000000 0000fc0d`00000000 00000000`00000000 fc2d0000`04dc03f6 : 0xfffff880`085dc250 fffff880`085dc1d0 00000000`00000000 : 0000fc0d`00000000 00000000`00000000 fc2d0000`04dc03f6 fa80073b`f3d40081 : 0xfffffa80`07394400 FOLLOWUP_IP: atipmdag+3740a9 fffff880`04dfa0a9 41f7f0 div eax,r8d SYMBOL_STACK_INDEX: 0 SYMBOL_NAME: atipmdag+3740a9 FOLLOWUP_NAME: MachineOwner MODULE_NAME: atipmdag IMAGE_NAME: atipmdag.sys DEBUG_FLR_IMAGE_TIMESTAMP: 4a4a90cd STACK_COMMAND: .cxr 0xfffff880085db790 ; kb FAILURE_BUCKET_ID: X64_0x7E_atipmdag+3740a9 BUCKET_ID: X64_0x7E_atipmdag+3740a9 Followup: MachineOwner ---------
    2. Loading Dump File [F:\BSODDmpFiles\Zeeky\Windows_NT6_BSOD_jcgriff2\011312-40669-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Personal Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506 Machine Name: Kernel base = 0xfffff800`0301b000 PsLoadedModuleList = 0xfffff800`03260670 Debug session time: Fri Jan 13 03:56:05.279 2012 (GMT-7) System Uptime: 4 days 8:34:17.302 Loading Kernel Symbols ............................................................... ................................................................ ........................................ Loading User Symbols Loading unloaded module list ................. ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 124, {0, fffffa8005dc3038, f2000040, 800} Probably caused by : hardware Followup: MachineOwner --------- 1: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* WHEA_UNCORRECTABLE_ERROR (124) A fatal hardware error has occurred. Parameter 1 identifies the type of error source that reported the error. Parameter 2 holds the address of the WHEA_ERROR_RECORD structure that describes the error conditon. Arguments: Arg1: 0000000000000000, Machine Check Exception Arg2: fffffa8005dc3038, Address of the WHEA_ERROR_RECORD structure. Arg3: 00000000f2000040, High order 32-bits of the MCi_STATUS value. Arg4: 0000000000000800, Low order 32-bits of the MCi_STATUS value. Debugging Details: ------------------ BUGCHECK_STR: 0x124_GenuineIntel CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT PROCESS_NAME: System CURRENT_IRQL: f STACK_TEXT: fffff880`009f09d8 fffff800`03616a3b : 00000000`00000124 00000000`00000000 fffffa80`05dc3038 00000000`f2000040 : nt!KeBugCheckEx fffff880`009f09e0 fffff800`031a8513 : 00000000`00000001 fffffa80`05cc44e0 00000000`00000000 fffffa80`05cc4530 : hal!HalBugCheckSystem+0x1e3 fffff880`009f0a20 fffff800`03616700 : 00000000`00000728 fffffa80`05cc44e0 fffff880`009f0db0 fffff880`009f0d00 : nt!WheaReportHwError+0x263 fffff880`009f0a80 fffff800`03616052 : fffffa80`05cc44e0 fffff880`009f0db0 fffffa80`05cc44e0 00000000`00000000 : hal!HalpMcaReportError+0x4c fffff880`009f0bd0 fffff800`03615f0d : 00000000`00000002 00000000`00000001 fffff880`009f0e30 00000000`00000000 : hal!HalpMceHandler+0x9e fffff880`009f0c10 fffff800`03609e88 : fffffa80`0636c7e8 fffff880`009e8180 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x55 fffff880`009f0c40 fffff800`0309652c : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40 fffff880`009f0c70 fffff800`03096393 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c fffff880`009f0db0 fffff800`0360eeea : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153 fffff880`0331bc28 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalpHpetQueryCount+0x1c STACK_COMMAND: kb FOLLOWUP_NAME: MachineOwner MODULE_NAME: hardware IMAGE_NAME: hardware DEBUG_FLR_IMAGE_TIMESTAMP: 0 FAILURE_BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_BUS BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_BUS Followup: MachineOwner ---------
    3. Loading Dump File [F:\BSODDmpFiles\Zeeky\Windows_NT6_BSOD_jcgriff2\110511-35084-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Personal Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506 Machine Name: Kernel base = 0xfffff800`02e02000 PsLoadedModuleList = 0xfffff800`03047670 Debug session time: Sat Nov 5 14:12:57.932 2011 (GMT-7) System Uptime: 0 days 6:31:42.555 Loading Kernel Symbols ............................................................... ................................................................ ........................................ Loading User Symbols Loading unloaded module list .................................................. ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck A, {0, 2, 0, fffff800033ed477} Unable to load image \SystemRoot\system32\DRIVERS\NETw5s64.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for NETw5s64.sys *** ERROR: Module load completed but symbols could not be loaded for NETw5s64.sys Probably caused by : NETw5s64.sys ( NETw5s64+b76b ) Followup: MachineOwner --------- 1: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* IRQL_NOT_LESS_OR_EQUAL (a) An attempt was made to access a pageable (or completely invalid) address at an interrupt request level (IRQL) that is too high. This is usually caused by drivers using improper addresses. If a kernel debugger is available get the stack backtrace. Arguments: Arg1: 0000000000000000, memory referenced Arg2: 0000000000000002, IRQL Arg3: 0000000000000000, bitfield : bit 0 : value 0 = read operation, 1 = write operation bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status) Arg4: fffff800033ed477, address which referenced memory Debugging Details: ------------------ READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800030b1100 0000000000000000 CURRENT_IRQL: 2 FAULTING_IP: hal!HalpDmaNextContiguousPiece+103 fffff800`033ed477 448b08 mov r9d,dword ptr [rax] CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0xA PROCESS_NAME: BitTorrent.exe TRAP_FRAME: fffff880091f69b0 -- (.trap 0xfffff880091f69b0) NOTE: The trap frame does not contain all registers. Some register values may be zeroed or incorrect. rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000044 rdx=0000000000000044 rsi=0000000000000000 rdi=0000000000000000 rip=fffff800033ed477 rsp=fffff880091f6b48 rbp=0000000000000000 r8=0000000000000028 r9=0000000000000000 r10=00000000000fffff r11=fffffa80069a19b0 r12=0000000000000000 r13=0000000000000000 r14=0000000000000000 r15=0000000000000000 iopl=0 nv up ei pl nz ac pe nc hal!HalpDmaNextContiguousPiece+0x103: fffff800`033ed477 448b08 mov r9d,dword ptr [rax] ds:0001:00000000`00000000=???????? Resetting default scope LAST_CONTROL_TRANSFER: from fffff80002e7e1e9 to fffff80002e7ec40 STACK_TEXT: fffff880`091f6868 fffff800`02e7e1e9 : 00000000`0000000a 00000000`00000000 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx fffff880`091f6870 fffff800`02e7ce60 : fffffa80`0a1c47b0 fffff880`0682bc2e fffffa80`040bdac0 fffffa80`08590fd8 : nt!KiBugCheckDispatch+0x69 fffff880`091f69b0 fffff800`033ed477 : fffffa80`091533b0 fffffa80`0cd79fbc fffff800`033ed524 fffffa80`08590fd8 : nt!KiPageFault+0x260 fffff880`091f6b48 fffff800`033ed524 : fffffa80`08590fd8 fffffa80`069a19b0 fffffa80`069a17d0 00000000`00000000 : hal!HalpDmaNextContiguousPiece+0x103 fffff880`091f6b60 fffff800`033f04fb : fffffa80`08590fd8 fffffa80`069a19b0 fffffa80`091533b0 fffffa80`0b03ffd8 : hal!HalpDmaMapScatterTransfer+0x34 fffff880`091f6bb0 fffff800`033f0472 : fffffa80`08590fd8 fffffa80`08590fd0 00000000`00000028 00000000`00000000 : hal!HalpMapTransfer+0x7b fffff880`091f6c40 fffff800`033ef94f : 00000000`00000000 fffff800`033ecfb9 00000000`00000000 00000000`00000003 : hal!IoMapTransfer+0x8e fffff880`091f6c80 fffff800`033efafd : fffffa80`0637d050 fffffa80`069a19b0 00000000`00000001 fffffa80`000003b4 : hal!HalpAllocateAdapterCallback+0xc7 fffff880`091f6d20 fffff800`033f0156 : fffffa80`069a19b0 00000000`00000000 fffffa80`069a1900 00000000`00000003 : hal!IoFreeAdapterChannel+0x109 fffff880`091f6d50 fffff800`033ef71f : fffffa80`0b0ee9d0 00000000`00000050 fffffa80`069a19b0 fffffa80`0a875330 : hal!HalAllocateAdapterChannel+0x11a fffff880`091f6d90 fffff880`018b6750 : fffffa80`08acc260 fffffa80`069a1620 fffffa80`000000a0 fffff880`06a78c40 : hal!HalBuildScatterGatherList+0x2f3 fffff880`091f6e00 fffff880`0683476b : fffffa80`0637d1a0 00000000`00000000 fffffa80`0aa6a5b0 fffff880`069d9aa0 : ndis!NdisMAllocateNetBufferSGList+0x110 fffff880`091f6ea0 fffffa80`0637d1a0 : 00000000`00000000 fffffa80`0aa6a5b0 fffff880`069d9aa0 00000000`00000000 : NETw5s64+0xb76b fffff880`091f6ea8 00000000`00000000 : fffffa80`0aa6a5b0 fffff880`069d9aa0 00000000`00000000 00000050`00000100 : 0xfffffa80`0637d1a0 STACK_COMMAND: kb FOLLOWUP_IP: NETw5s64+b76b fffff880`0683476b ?? ??? SYMBOL_STACK_INDEX: c SYMBOL_NAME: NETw5s64+b76b FOLLOWUP_NAME: MachineOwner MODULE_NAME: NETw5s64 IMAGE_NAME: NETw5s64.sys DEBUG_FLR_IMAGE_TIMESTAMP: 4aafedb7 FAILURE_BUCKET_ID: X64_0xA_NETw5s64+b76b BUCKET_ID: X64_0xA_NETw5s64+b76b Followup: MachineOwner ---------
    1. Due to your graphics card driver. Other possible causes are Memory problems... Corrupted hard disk file system... Corrupted System Files... Lack of Windows updates... Drivers...
    2. Hardware stop.
    3. Due to your network adapter driver. Other possible causes are Memory problems... Corrupted hard disk file system... Corrupted System Files... Lack of Windows updates... Antivirus Software...


    Thanks to Dave76 for help understanding possible causes.



    We will start with the common problems first (see bold possible causes). Do the following steps and test after each to see if stability increases. Post back your results after each step, and if you get a blue screen crash, upload the files again and await further instructions after we are able to analyze the crash.

      My Computer


  3. Posts : 28
    Windows 7 64bit
    Thread Starter
       #3

    Was unable to do FurMark test, "Has Stopped Working And Has To Close" keeps happening regardless on how its run.
    Did the MG Video Memory test and so far no issues there.

    Did first test on Stress test and no issues so far, will do others today.

    Still wana get the FurMark to work tho...
      My Computer


  4. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #4

    Try uninstalling and re-installing FurMark; maybe it did not install properly the first time.
      My Computer


  5. Posts : 28
    Windows 7 64bit
    Thread Starter
       #5

    Done that, even re-downloaded and re-installed, same issues for what ever reason...

    I'll go ahead and download an older version to see if that will at least work.

    Edit: Older version worked. Gona do that testing in a bit!
      My Computer


  6. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #6

    Alright, glad the older version worked. Monitor the temperatures and post back what they even out at. If they get at all above 95 C, post back for further instructions.
      My Computer


  7. Posts : 28
    Windows 7 64bit
    Thread Starter
       #7

    OK, got pretty hot, ran with lots of diff setting, still no blue screen or anything.

    More info if this helps:
    I still think its some how hardware related because:
    It started at playing high end games like Battle Field BC2, tho it started in Elder Scrolls Of Oblivion, then over a time, other games start getting it, games like Alice madness returns, then over a long period of time, even Wow got it at a few area's... NOW even League of Legends! Which is one of the biggest issues ATM since League of Legends is my main game and blue screening out of that game screws it up pretty bad.

    Also, possibly happening out of no where not even in game, like trying to watch a video, mainly seems to happen when right clicking something to bring up a "box" o.0

    Also to add: Friend got same same laptop as me same day, both played Battle Field BC2, WOW, ext...
    SAME thing happened to him.

    ANYWAYS, appeared to pass the Video Card Stress, tho I'll try it again later on.
      My Computer


  8. Posts : 28
    Windows 7 64bit
    Thread Starter
       #8

    Need anymore information?

    Edit: didn't edit last post, forgot sry >_<

    Also just in case I didn't say.

    Before the bluescreen happens:
    Screen goes black - Then starts showing Solid full screen colors (Red, Blue, Green) 1 after another, then weird black/white patters and then repeats, then sooner or later, gives bluescreen (Not all the time)
    Also sounds when this happen go crazy a few secs into the first black screen (Can still talk on teamspeak for instance) then after wards, can't.
      My Computer


  9. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #9

    What do temperatures get to when playing games? You can enable logging in sensor-only mode of HWINFO. Have it save the CSV file where you will remember, then compress (zip) the CSV file after a crash and post on here.
      My Computer


  10. Posts : 28
    Windows 7 64bit
    Thread Starter
       #10

    writhziden said:
    What do temperatures get to when playing games? You can enable logging in sensor-only mode of HWINFO. Have it save the CSV file where you will remember, then compress (zip) the CSV file after a crash and post on here.
    I am going out and saying I am 90% sure heat is nothing to do with it.
    During the test, I got to 95, and also during games, I have a fan on my laptop to test, kept checking temp, never got over 60-65 THO I will go ahead and test this anyways.

    THO I HOPE I DON'T BSOD this game, if I do, ill have the info.
      My Computer


 
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