BSOD Intermittently (Specifically when chrome is running)


  1. Posts : 6
    Windows 7 premium home edition x64
       #1

    BSOD Intermittently (Specifically when chrome is running)


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: d1
    BCP1: 000000000000002C
    BCP2: 0000000000000002
    BCP3: 0000000000000001
    BCP4: FFFFF88005AC4BFE
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Was unable to upload health report because it was an invalid file.
      My Computer


  2. Posts : 6
    Windows 7 premium home edition x64
    Thread Starter
       #2

    HP Pavilion dv6, Win 7 home edition x64, about 6 months old, fresh install after replacing the hard drive.
      My Computer


  3. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #3

    Code:
    Loading Dump File [G:\Kingston\BSODDmpFiles\tyler91\Windows_NT6_BSOD_jcgriff2\020112-12776-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
    Machine Name:
    Kernel base = 0xfffff800`02c58000 PsLoadedModuleList = 0xfffff800`02e9d670
    Debug session time: Wed Feb  1 09:06:23.736 2012 (GMT-7)
    System Uptime: 0 days 0:11:29.813
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    .........................
    Loading User Symbols
    Loading unloaded module list
    ......
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck D1, {2c, 2, 1, fffff88005b09bfe}
    
    Unable to load image \SystemRoot\system32\DRIVERS\NETwNs64.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for NETwNs64.sys
    *** ERROR: Module load completed but symbols could not be loaded for NETwNs64.sys
    Probably caused by : NETwNs64.sys ( NETwNs64+21abfe )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If kernel debugger is available get stack backtrace.
    Arguments:
    Arg1: 000000000000002c, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000001, value 0 = read operation, 1 = write operation
    Arg4: fffff88005b09bfe, address which referenced memory
    
    Debugging Details:
    ------------------
    
    
    WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80002f07100
     000000000000002c 
    
    CURRENT_IRQL:  2
    
    FAULTING_IP: 
    NETwNs64+21abfe
    fffff880`05b09bfe 89732c          mov     dword ptr [rbx+2Ch],esi
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0xD1
    
    PROCESS_NAME:  System
    
    TRAP_FRAME:  fffff80000b9c3e0 -- (.trap 0xfffff80000b9c3e0)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=fffff88001695110 rbx=0000000000000000 rcx=fffff88001698ec0
    rdx=fffff80002ed48d0 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff88005b09bfe rsp=fffff80000b9c570 rbp=fffffa8007b18bc8
     r8=0000000000000000  r9=0000000000000000 r10=0069004c00200069
    r11=fffffa800969e878 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei ng nz na po nc
    NETwNs64+0x21abfe:
    fffff880`05b09bfe 89732c          mov     dword ptr [rbx+2Ch],esi ds:13d5:00000000`0000002c=????????
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from fffff80002cd41e9 to fffff80002cd4c40
    
    STACK_TEXT:  
    fffff800`00b9c298 fffff800`02cd41e9 : 00000000`0000000a 00000000`0000002c 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
    fffff800`00b9c2a0 fffff800`02cd2e60 : fffffa80`0416a148 fffff880`0590e05e fffffa80`075aee20 00000000`00000000 : nt!KiBugCheckDispatch+0x69
    fffff800`00b9c3e0 fffff880`05b09bfe : 00000000`00000000 fffffa80`07b18bc8 fffffa80`00000002 00000000`000000c0 : nt!KiPageFault+0x260
    fffff800`00b9c570 00000000`00000000 : fffffa80`07b18bc8 fffffa80`00000002 00000000`000000c0 00000000`000004ba : NETwNs64+0x21abfe
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    NETwNs64+21abfe
    fffff880`05b09bfe 89732c          mov     dword ptr [rbx+2Ch],esi
    
    SYMBOL_STACK_INDEX:  3
    
    SYMBOL_NAME:  NETwNs64+21abfe
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: NETwNs64
    
    IMAGE_NAME:  NETwNs64.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4d237525
    
    FAILURE_BUCKET_ID:  X64_0xD1_NETwNs64+21abfe
    
    BUCKET_ID:  X64_0xD1_NETwNs64+21abfe
    
    Followup: MachineOwner
    ---------
    
    0: kd> lmvm NETwNs64
    start             end                 module name
    fffff880`058ef000 fffff880`0615b000   NETwNs64 T (no symbols)           
        Loaded symbol image file: NETwNs64.sys
        Image path: \SystemRoot\system32\DRIVERS\NETwNs64.sys
        Image name: NETwNs64.sys
        Timestamp:        Tue Jan 04 12:29:41 2011 (4D237525)
        CheckSum:         00823E68
        ImageSize:        0086C000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Update your wireless network adapter driver. Intel® Driver Update Utility
      My Computer


  4. Posts : 6
    Windows 7 premium home edition x64
    Thread Starter
       #4

    Thank you so much!
    Had to use HP update because intel didn't want to play nice but thank you for helping! (even if I do lose an excuse for my papers being late :P)
      My Computer


  5. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #5

    You're welcome. Believe me, I feel your pain on the papers. I wrote a 95 page paper back in December. It was brutal. Crank out those papers! :)
      My Computer


  6. Posts : 6
    Windows 7 premium home edition x64
    Thread Starter
       #6

    Yikes! Thesis or a very demanding professor?
      My Computer


  7. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #7

    Thesis proposal.
      My Computer


  8. Posts : 6
    Windows 7 premium home edition x64
    Thread Starter
       #8

    I'm glad I've still got time to enjoy college before I get sucked into the time/soul consuming vortex that will be my thesis.
      My Computer


  9. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #9

    Enjoy it, and good luck on your papers. Feel free to mark this thread as solved if you are no longer experiencing crashes.
      My Computer


 

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