BSOD every time ntoskrnl.exe+7cc40


  1. Posts : 3
    Windows Home Premium 64bit
       #1

    BSOD every time ntoskrnl.exe+7cc40


    For two weeks I am getting 2 or 3 times a day the same BSOD with ntoskrnl.exe+7cc40 with my Dell 15z

    Mostly it happens when I am not working on the computer.
    But also it happens during my work, but I did not notice a real pattern.

    My computer is a Dell 15z of 8 months old, 64 bits.
    My Windows 7 (Home Premium) was installed by Dell, And I have updated it normally. (Service Pack 1). I also use System Mechanic.

    The only strange thing I notice already for a long time (before the BSOD happened the first time) that the computer does not go to sleep when it is not on battery, but stays alive (including the screen the whole night). Or when it is on battery, the next morning there is no energy any more. But I don't know if there is any connection. Of course I changed the settings many times, but no effect.

    Attached the files the way it was asked.

    I really hope someone can give me a direction the find the solution.
    Thank you in advance from Amsterdam/Holland.

    Topdognl
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    These were Related to NETwNs64.sys Wireless WiFi Link Driver from Intel Corporation. I would re-install the newest version available.
      My Computer


  3. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #3

    > Re your battery "problem."
    It may be wise to seek advice under the terms of the Warranty you should have.


    > You seem to be using McAfee.
    McAfee is a frequent cause of BSOD's.
    Remove and replace it with Microsoft Security Essentials AT LEAST TO TEST!

    http://download.mcafee.com/products/...tches/MCPR.exe

    Microsoft Security Essentials - Free Antivirus for Windows
    Last edited by JMH; 28 Jan 2012 at 05:47.
      My Computer


  4. Posts : 3
    Windows Home Premium 64bit
    Thread Starter
       #4

    Still problems


    I did what you suggested. Deinstalled McAfee and replaced it by Microsoft Security Essentials.
    I also downloade some new drivers connected to Wirelees Wifi link.

    Some days I had no problems. But in the last two days I had three times a BSOD.
    Everytime when I did not work on the laptop.

    Now I get another message in my memory dump "Dirver Power State Failure".
    But still with the same crash adress: ntoskrnl.exe+7cc40

    I uploaded the new files.

    Any new suggestions??
      My Computer


  5. Posts : 28,845
    Win 8 Release candidate 8400
       #5

    As before these were related to you PCI NETwNs64.sys driver. Did you re-install it using the newest driver available?
      My Computer


  6. Posts : 3
    Windows Home Premium 64bit
    Thread Starter
       #6

    There was a dell technician here and he analysed the system and there was a problem with my harddrive. They will install a new one.

    So hopefully the problem is resolved.

    Thanks
      My Computer


  7. Posts : 28,845
    Win 8 Release candidate 8400
       #7

    topdognl said:
    There was a dell technician here and he analysed the system and there was a problem with my harddrive. They will install a new one.

    So hopefully the problem is resolved.

    Thanks

    Good Luck and let us know if you need help.
      My Computer


  8. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #8

    Please advise, in due course, if all is well with your system.
      My Computer


 

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