Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: BSOD Intermittently (Specifically when chrome is running)

01 Feb 2012   #1

Windows 7 premium home edition x64
BSOD Intermittently (Specifically when chrome is running)

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: 000000000000002C
BCP2: 0000000000000002
BCP3: 0000000000000001
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Was unable to upload health report because it was an invalid file.

My System SpecsSystem Spec
01 Feb 2012   #2

Windows 7 premium home edition x64

HP Pavilion dv6, Win 7 home edition x64, about 6 months old, fresh install after replacing the hard drive.
My System SpecsSystem Spec
01 Feb 2012   #3

Windows 7 Home Premium 64 Bit

Loading Dump File [G:\Kingston\BSODDmpFiles\tyler91\Windows_NT6_BSOD_jcgriff2\020112-12776-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Machine Name:
Kernel base = 0xfffff800`02c58000 PsLoadedModuleList = 0xfffff800`02e9d670
Debug session time: Wed Feb  1 09:06:23.736 2012 (GMT-7)
System Uptime: 0 days 0:11:29.813
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck D1, {2c, 2, 1, fffff88005b09bfe}

Unable to load image \SystemRoot\system32\DRIVERS\NETwNs64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for NETwNs64.sys
*** ERROR: Module load completed but symbols could not be loaded for NETwNs64.sys
Probably caused by : NETwNs64.sys ( NETwNs64+21abfe )

Followup: MachineOwner

0: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arg1: 000000000000002c, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, value 0 = read operation, 1 = write operation
Arg4: fffff88005b09bfe, address which referenced memory

Debugging Details:

WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80002f07100


fffff880`05b09bfe 89732c          mov     dword ptr [rbx+2Ch],esi





TRAP_FRAME:  fffff80000b9c3e0 -- (.trap 0xfffff80000b9c3e0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffff88001695110 rbx=0000000000000000 rcx=fffff88001698ec0
rdx=fffff80002ed48d0 rsi=0000000000000000 rdi=0000000000000000
rip=fffff88005b09bfe rsp=fffff80000b9c570 rbp=fffffa8007b18bc8
 r8=0000000000000000  r9=0000000000000000 r10=0069004c00200069
r11=fffffa800969e878 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na po nc
fffff880`05b09bfe 89732c          mov     dword ptr [rbx+2Ch],esi ds:13d5:00000000`0000002c=????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002cd41e9 to fffff80002cd4c40

fffff800`00b9c298 fffff800`02cd41e9 : 00000000`0000000a 00000000`0000002c 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
fffff800`00b9c2a0 fffff800`02cd2e60 : fffffa80`0416a148 fffff880`0590e05e fffffa80`075aee20 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff800`00b9c3e0 fffff880`05b09bfe : 00000000`00000000 fffffa80`07b18bc8 fffffa80`00000002 00000000`000000c0 : nt!KiPageFault+0x260
fffff800`00b9c570 00000000`00000000 : fffffa80`07b18bc8 fffffa80`00000002 00000000`000000c0 00000000`000004ba : NETwNs64+0x21abfe


fffff880`05b09bfe 89732c          mov     dword ptr [rbx+2Ch],esi


SYMBOL_NAME:  NETwNs64+21abfe

FOLLOWUP_NAME:  MachineOwner




FAILURE_BUCKET_ID:  X64_0xD1_NETwNs64+21abfe

BUCKET_ID:  X64_0xD1_NETwNs64+21abfe

Followup: MachineOwner

0: kd> lmvm NETwNs64
start             end                 module name
fffff880`058ef000 fffff880`0615b000   NETwNs64 T (no symbols)           
    Loaded symbol image file: NETwNs64.sys
    Image path: \SystemRoot\system32\DRIVERS\NETwNs64.sys
    Image name: NETwNs64.sys
    Timestamp:        Tue Jan 04 12:29:41 2011 (4D237525)
    CheckSum:         00823E68
    ImageSize:        0086C000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update your wireless network adapter driver. Intel® Driver Update Utility
My System SpecsSystem Spec

01 Feb 2012   #4

Windows 7 premium home edition x64

Thank you so much!
Had to use HP update because intel didn't want to play nice but thank you for helping! (even if I do lose an excuse for my papers being late :P)
My System SpecsSystem Spec
01 Feb 2012   #5

Windows 7 Home Premium 64 Bit

You're welcome. Believe me, I feel your pain on the papers. I wrote a 95 page paper back in December. It was brutal. Crank out those papers!
My System SpecsSystem Spec
01 Feb 2012   #6

Windows 7 premium home edition x64

Yikes! Thesis or a very demanding professor?
My System SpecsSystem Spec
01 Feb 2012   #7

Windows 7 Home Premium 64 Bit

Thesis proposal.
My System SpecsSystem Spec
01 Feb 2012   #8

Windows 7 premium home edition x64

I'm glad I've still got time to enjoy college before I get sucked into the time/soul consuming vortex that will be my thesis.
My System SpecsSystem Spec
01 Feb 2012   #9

Windows 7 Home Premium 64 Bit

Enjoy it, and good luck on your papers. Feel free to mark this thread as solved if you are no longer experiencing crashes.
My System SpecsSystem Spec

 BSOD Intermittently (Specifically when chrome is running)

Thread Tools

Similar help and support threads
Thread Forum
Computer freezing intermittently during start-ups/when running tasks
Hello! The problem, as the title says, has been occurring since I first got my computer back in 2010-2011. A general description of what happens Scenario 1 1. I would boot up the computer 2. As soon as I log on and everything has loaded in the windows environment, the computer would...
BSOD Help and Support
System running very slow intermittently
Starting a few weeks ago, my system started suddenly running very slowly (e.g., taking 15 minutes to shutdown). But it's oddly intermittent—sometimes it seems to run almost normally, and sometimes (like this morning) it takes quite a long time to startup and when it does, Aero is suddenly...
Performance & Maintenance
BSOD while running chrome and copying files.
BSOD' when I was copying files and on google chrome then happened again while trying to grab the files for this post.
BSOD Help and Support
BSOD running Google Chrome and Planetside 2
BSOD occurs while running Chrome, sometimes Planetside 2, possibly other programs. Not sure which caused the last one (and which will therefore be influencing the .DMP). Message tends to be MEMORY_MANAGEMENT but I've also seen PAGE_FAULT_IN_NONPAGED_AREA. I've run "sfc /scannow", but it always...
BSOD Help and Support
BSOD when I was running a pdf and chrome (I was only on facebook)
Hi, I have a problem with my Netbook Aspire One D255E: today my netbook shut down after this BSOD ( I attach a photo), after I restart the desktop takes too much minutes to appear, and when it does, an advise window appear (like the other three photos shows). What's the problem? What I have to do...
BSOD Help and Support
Chrome blank web pages intermittently
Hi, I use Chrome and every now and then I get a blank page. The url is still visible and most of the time if I keep refreshing it still stays blank. I need to exit the browser and get back into it. How do I fix this?
Browsers & Mail

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 04:21.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App