'Random' BSOD, Freezes and resets. Suddenly started.

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  1. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #21

    Kewne said:
    Regarding Prime95 - is it okay if I use safe mode? It's almost certain to freeze or reset before three hours are up if not.
    If it will run in Safe Mode, you can try it. It's just to test the hardware and see how things behave, whether temperature is a concern, etc. I would try it in normal mode first to see if there is any indication as to why it freezes.

    If the temperature gets above the 50s, consider reapplying thermal paste and adjusting the heat sink or getting a better heat sink if thermal paste does not fix the temperatures. Anything over 70 would be very bad.
    Last edited by writhziden; 02 Feb 2012 at 21:49. Reason: CPU temperature
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  2. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #22

    Kewne said:
    |MG| Video Memory Stress Test passed - all okay, with a couple of not compatibles.

    Will see what temp the burn out test maxes out at now.

    EDIT: It seems to level out at 73 degree Celsius max. It didn't reset while doing that for 15 minutes.
    Oh, nevermind, that is the GPU, right? That should be fine.
    Last edited by writhziden; 02 Feb 2012 at 21:48. Reason: Thought CPU was getting that high. GPU is fine.
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  3. Posts : 20
    Windows 7 Professional 64-bit
    Thread Starter
       #23

    Ran Prime95 for 8 hours (I fell asleep) in safe mode with no errors.
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  4. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #24

    Any idea what temperature the CPU reached?
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  5. Posts : 20
    Windows 7 Professional 64-bit
    Thread Starter
       #25

    Unfortunately not - I can't run the sensor program in safe mode and if I try to boot in normal mode, it'll soon enough BSOD, freeze or reset. I can try and see if it's one of the lucky times that it lasts a long time though.

    It's just finishing Memtest now, with 0 errors. About to run the Windows Memory Diagnostics tool.
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  6. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #26

    Let us know what happens with the temperatures running in normal mode if you are able to do so.
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  7. Posts : 20
    Windows 7 Professional 64-bit
    Thread Starter
       #27

    I believe there were no memory errors - I stepped away from the computer during the Windows Diagnostic Memory test and by the time I came back it was on the normal enter password screen, frozen. I'll find the log as I can get on.

    After resetting I tried to get on normal mode 5 times. 1 time is BSOD, 4 time it froze. All within a few minutes of getting into windows. Usually it lasts longer. This was right after the computer had been on a long time doing the various memory tests.

    I'm giving it some time turned off for the moment, to see if that helps.
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  8. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #28

    The most common causes for a computer having problems after being on a while are overheating and memory corruption. Try turning the computer off, unplugging it from the wall, holding down the power button for 30 seconds, plugging it back in, and turning it back on. That will clear any memory corruption. If it still has problems starting, it is probably overheating.

    If you have questions about the 30 second power button step, see Use Hard Reset to Resolve Hardware and Software Issues HP Pavilion dv5000 Notebook PC series - HP Customer Care (United States - English) for information about why it works. Holding the power button down with no power supplied to the system closes the circuit and drains any power from capacitors and components.
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  9. Posts : 20
    Windows 7 Professional 64-bit
    Thread Starter
       #29

    Tried the memory corruption solution - after that it first BSOD and next after logon went to a black screen for about 20 seconds with a mouse pointer showing, then froze. Boots into safe mode without a problem though.

    EDIT: In Safe Mode now - apparently Windows Memory Diagnostic detected no errors either.
    Last edited by Kewne; 03 Feb 2012 at 13:13.
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  10. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #30

    Were you able to narrow down the cause of your crashes? Did you do any temperature monitoring?
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