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Windows 7: Windows 7 Laptop persistent freezing/lockups randomly

02 Feb 2012   #1

Windows 7 Home Premium 64bit
Windows 7 Laptop persistent freezing/lockups randomly

Ok, so I've finally decided to make my own thread about this rather than keep looking for solutions in other people's threads. My laptop has been freezing up very randomly since Christmas break, and I've run just about the gamut of ways to fix it. It do not believe it is an application problem because its happening in safe mode even.

What happens is I can be doing nearly anything and the screen will flicker a little bit, a little flashing, and as soon as this starts, everything is frozen, even caps lock is unresponsive. It can happen while surfing the web, while playing games, during start up, just after start up, you name it.

I think we can eliminate it being the video card because with the driver uninstall, the problem still happens.

It also doesn't seem to be a problem with CPU because the usage seems to be low when this happens. EDIT: It's definitely not the CPU: I was just observing it while it happened and it was at a measly 4% usage while I was just sitting doing nothing.

Event viewer is of little help, I tried to uninstall several applications that had been running concurrently with the shut downs, to no avail.

I'll attach my dxdiag

The computer is an ASUS brand G60vx series notebook. I'm running Windows 7 Home Premium 64-bit. Sorry if this isn't enough info, let me know what else you might need. I'd appreciate all help on this matter.

I think it will also help to mention that this computer is nearing its 2nd birthday, and I'm highly suspect of the age being a factor.

I forgot to mention, also what happens is that the sound playing will become warped and degenerate into a buzzing crackling type noise (can't really describe it beyond that). This leads me to believe its the sound card, but I only have one thing showing up in my device manager the High Definition Audio Device.

My System SpecsSystem Spec
02 Feb 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64

Welcome to Seven Forums Supdude.

Can you post all the requested files at this link.
Blue Screen of Death (BSOD) Posting Instructions

When posting a new crash dump, include all System File Collection and health reports. They contain valuable information that we can use to find the cause of the crashes, even if no actual crashes, just freezes, this information will help us to analyze your issue.

Fill in your 'System Specs' this will also help us analyze your system.
Use this link to find your system specs.
Speccy Free System information Utility

Can you download CPUZ and post a snip of the CPU, Mainboard, Memory, and SPD tabs.
For posting the information , enter 'Snipping tool' in the Start button > Search box, hit enter. Select the area you want to post and save to a convenient place.
How to Post a Screenshot in Seven Forums

Have you been checking your temperatures?
Use Core Temp, to check the CPU temps when at idle, under load and/or testing.
Let us know the minimum and maximum temps you get.
My System SpecsSystem Spec

 Windows 7 Laptop persistent freezing/lockups randomly

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