Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: BSOD when Windows 7 is shutting down-Please help me debug my minidumd

02 Feb 2012   #1

Windows 7 Ultimate 32bit
BSOD when Windows 7 is shutting down-Please help me debug my minidump


I use Windows 7 Ultimate 32bit. When i shutdown windows i get a bluescreen that says "Driver_power_state_failure". I have tried to install microsofts Windbg and symbolpack but i cant debug my minidump. Cant someone please help me solve my bluescreen.



My System SpecsSystem Spec
02 Feb 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64

Welcome to Seven Forums magnussonfredri.

Can you post all the requested files at this link.
Blue Screen of Death (BSOD) Posting Instructions

When posting a new crash dump, include all System File Collection and health reports. They contain valuable information that we can use to find the cause of the crashes, even if no actual crashes, just freezes, this information will help us to analyze your issue.

Fill in your 'System Specs' this will also help us analyze your system.
Use this link to find your system specs.
Speccy Free System information Utility

Can you download CPUZ and post a snip of the CPU, Mainboard, Memory, and SPD tabs.
For posting the information , enter 'Snipping tool' in the Start button > Search box, hit enter. Select the area you want to post and save to a convenient place.
How to Post a Screenshot in Seven Forums

Have you been checking your temperatures?
Use Core Temp, to check the CPU temps when at idle, under load and/or testing.
Let us know the minimum and maximum temps you get.

Usual causes: Device driver, Anti-virus,

*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

A driver is causing an inconsistent power state.
Arg1: 00000004, The power transition timed out waiting to synchronize with the Pnp
Arg2: 00000258, Timeout in seconds.
Arg3: 85bf34c0, The thread currently holding on to the Pnp lock.
Arg4: 8317db24

Debugging Details:
Have you installed all of the Windows updates?
Installed Windows 7 SP1?
Update all drivers from your motherboard or OEM support site.

Out of date or problem drivers:
ASPI32.SYS   Sat Sep 11 07:46:10 1999 - Adaptec ASPI Driver(most likely associated with an older CD/DVD burning program)
This is a very old driver and is not compatible with Windows7, find the program and uninstall it.

drmk.sys     Sat Jan 19 14:53:02 2008 - Microsoft Kernel DRM Descrambler Filter.
Install Windows updates and Windows 7 SP1.

GEARAspiWDM.sys Mon May 18 20:16:53 2009 - CD-ROM Class Filter Driver by Gear Software Also comes with iTunes
Uninstall iTunes for testing purposes, it is a known cause of crashes in Windows7.

HDAudBus.sys Sat Apr 11 12:42:41 2009
Install Windows updates and Windows 7 SP1.

JGOGO.sys    Tue Feb 07 19:52:58 2006 - JMicron Hot-Plug Driver
This is a very old driver and is not compatible with Windows 7, update the driver from your motherboard, OEM support site or directly from JMicron.

LKbdFlt2.sys Wed May 22 09:01:41 2002 -  Logitech HID Filter Driver
Another very old driver, not compatible with Windows 7, update the driver directly from Logitech.

mssmbios.sys Sat Jan 19 13:32:55 2008 - Windows System Management BIOS Driver
Install Windows updates and Windows 7 SP1.

 rtlprot.sys  Fri Dec 01 13:53:30 2006 - Netgear GA511 Driver file (Realtek chipset)
Update the driver from your motherboard, OEM support site

If the above driver updates/removal doesn't resolve the crash then you need to find the driver that is causing this issue.
Run driver verifier: Driver Verifier - Enable and Disable

Next time you install Windows 7 be sure to have the computer connected to the internet, it will load all the current drivers during installation.
My System SpecsSystem Spec

 BSOD when Windows 7 is shutting down-Please help me debug my minidumd

Thread Tools

Similar help and support threads
Thread Forum
while shutting down windows 7 it bsod
hello all i need some help, i have many bsod on my new gameing computer but 1 of them is when i shut down my computer ever nite it says shutting down then dam it turns off super fast then when i star it up its like it bsod while shutting down it says your computer did not shut down properly any...
Windows Updates & Activation
BSOD Windows not shutting down
When shutting down the pc it just restarts and I have to manually just press the button and thoughts how to fix this? Thanks guys
BSOD Help and Support
BSOD while Shutting Down the Windows
I have recently bought a Kingston DDR2 2GB KVR800D2N6/2G and installed Windows 7 Ultimate x64. It has been happening recently that when I shut down the computer, my PC goes BSOD. Please help me in diagnosing this problem. Thank you.
BSOD Help and Support
Windows 7 x64 BSOD programs and debug in message
Running apps: - - Skype call - Endpoint was logged in - VM was up, with CISCO VPN connected - Pandora was playing in the browser Windows 7 x64 pro, Lenovo T420 WARNING: .reload failed, module list may be incomplete
BSOD Help and Support
Another BSOD... Probably time for me to learn how to debug Windows 7
Hay all once again. Apologies, I think that because the community here is so supportive, I don't know who else to turn to. I've had another BSOD and I have no idea what it is about. Please consider in your own time and many thanks in advance. Rob
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 20:35.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App