BSOD nvlddmkm.sys + dxgkrnl.sys Help

F1aw1ess · 06 Oct 2011

Hey,

I've previously had a thread open about this issue but I think I remember you guys only look at unread threads or something so maybe thats why Panais hasnt replied? Anyway here is a link to the previous thread.

https://www.sevenforums.com/crashes-d...ml#post1582721

I had the system working with the BF3 285.38 drivers and both GPU's enabled, it booted fine for about 3 - 4 restarts and today I had a notification that AVG needed to restart the machine to install an update and bang, same BSOD on bootup nvlddmkm.sys.

I've looked at the details of the dmp files with Blue Screen View and it says caused by driver dxkrnl.sys so thats why I put that file name in the title as well.

I can log in in safe mode and disable the GT210, reboot and it boots up fine although I noticed a couple of times that webpages will take an age to load until I restart my router? Not sure if that is related.

I also see a lot of errors in the event log about services not being able to start etc

I have created another set of your tests and attached herewith.

Thank you

yowanvista · 06 Oct 2011

Your GT210 may be defective, the GPU tests in your previous thread blamed a fault in one of your GPU
Remove your GTX580 and test your GT210 with OCCT, then post the results

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa80098c3010, fffff8800f18d8e0, 0, 2}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+1758e0 )


VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa80098c3010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff8800f18d8e0, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000002, Optional internal context dependent data.

Debugging Details:
------------------


FAULTING_IP: 
nvlddmkm+1758e0
fffff880`0f18d8e0 4883ec28        sub     rsp,28h

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`0269e9c8 fffff880`0fcee000 : 00000000`00000116 fffffa80`098c3010 fffff880`0f18d8e0 00000000`00000000 : nt!KeBugCheckEx
fffff880`0269e9d0 fffff880`0fcedd0a : fffff880`0f18d8e0 fffffa80`098c3010 fffffa80`08bd3d50 fffffa80`08b5f410 : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`0269ea10 fffff880`0fd94f07 : fffffa80`098c3010 00000000`00000000 fffffa80`08bd3d50 fffffa80`08b5f410 : dxgkrnl!TdrIsRecoveryRequired+0x1a2
fffff880`0269ea40 fffff880`0fdbeb75 : 00000000`ffffffff 00000000`000006ea 00000000`00000000 00000000`00000002 : dxgmms1!VidSchiReportHwHang+0x40b
fffff880`0269eb20 fffff880`0fdbd2bb : 00000000`00000102 00000000`00000000 00000000`000006ea 00000000`00000000 : dxgmms1!VidSchiCheckHwProgress+0x71
fffff880`0269eb50 fffff880`0fd902c6 : ffffffff`ff676980 fffffa80`08b5f410 00000000`00000000 00000000`00000000 : dxgmms1!VidSchiWaitForSchedulerEvents+0x1fb
fffff880`0269ebf0 fffff880`0fdbce7a : 00000000`00000000 00000000`0000000f 00000000`00000080 fffffa80`07fe9608 : dxgmms1!VidSchiScheduleCommandToRun+0x1da
fffff880`0269ed00 fffff800`03f63fee : 00000000`03d2bfb3 fffffa80`08b6a360 fffffa80`057f25f0 fffffa80`08b6a360 : dxgmms1!VidSchiWorkerThread+0xba
fffff880`0269ed40 fffff800`03cba5e6 : fffff800`03e3ee80 fffffa80`08b6a360 fffff800`03e4ccc0 00000000`00000246 : nt!PspSystemThreadStartup+0x5a
fffff880`0269ed80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  .bugcheck ; kb

FOLLOWUP_IP: 
nvlddmkm+1758e0
fffff880`0f18d8e0 4883ec28        sub     rsp,28h

SYMBOL_NAME:  nvlddmkm+1758e0

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4e7b7204

FAILURE_BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys

BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys

Followup: MachineOwner
---------

Homeuser66 · 01 Dec 2011

I'm getting same issue. Someone in another forum posted the following, but I haven't tested it yet. But some say it worked...

Right-click on Computer, go to Properties
Device Manager
Expand "Display Adapters", double-click your vidcard
Go over to the Details tab
The menu that can switch between which details to show, change it to "Hardware IDs"
TAKE NOTE OF THE "VEN_####" AND "SUBSYS_########", do NOT close the window
Expand "System devices"
There should be at least one "High Definition Audio Controller"
Find the one with the same "VEN_####" and "SUBSYS_######" as your video card
DISABLE (Not uninstall!) it
Reboot

Did this about a month ago, haven't had a problem since. I hope this works for you, too.

Homeuser66 · 10 Jan 2012

Homeuser66 said:

Right-click on Computer, go to Properties
Device Manager
Expand "Display Adapters", double-click your vidcard
Go over to the Details tab
The menu that can switch between which details to show, change it to "Hardware IDs"
TAKE NOTE OF THE "VEN_####" AND "SUBSYS_########", do NOT close the window
Expand "System devices"
There should be at least one "High Definition Audio Controller"
Find the one with the same "VEN_####" and "SUBSYS_######" as your video card
DISABLE (Not uninstall!) it
Reboot

UPDATE:

I have tried this method. and since my last post on this back in 2011, I have not had this (nblddmkm.sys) or any BSOD errors again.

Arts · 02 Feb 2012

Homeuser66 said:

Right-click on Computer, go to Properties
Device Manager
Expand "Display Adapters", double-click your vidcard
Go over to the Details tab
The menu that can switch between which details to show, change it to "Hardware IDs"
TAKE NOTE OF THE "VEN_####" AND "SUBSYS_########", do NOT close the window
Expand "System devices"
There should be at least one "High Definition Audio Controller"
Find the one with the same "VEN_####" and "SUBSYS_######" as your video card
DISABLE (Not uninstall!) it
Reboot

UPDATE:

I have tried this method. and since my last post on this back in 2011, I have not had this (nblddmkm.sys) or any BSOD errors again.

Hello
I tried that but then I stay with no sound on PC. You said "There should be at least one" in my case there's only one.

I'm Stuck on that error like a year already. I'd try the most of solutions around, and nothing.
Nvm, I'm here just to tell what happened to my PC with this method.