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Windows 7: BSOD probable cause is all over the place

03 Feb 2012   #1

Windows 7 64bit
BSOD probable cause is all over the place

Hi all, I have never had a month without a BSOD. Every time I analyze the dump file, the probably cause is different. All I want is a stable Windows machine that I don't have to worry about when I go to bed. Is that too much to ask?

anyway, system info:

Windows 7 64 bit
RAM: G.SKILL 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 1066 (PC2 8500)
HDD: all over the place but 2x RAID0 arrays
CPU: Intel Core 2 Duo E8400 Wolfdale 3.0GHz LGA 775 65W
MoBo: GIGABYTE GA-EP45C-UD3R LGA 775 Intel P45
PSU: 700W

I built this box In September of 2009 (2 yrs ago)

As always, your expert help and advice is appreciated!

My System SpecsSystem Spec
03 Feb 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64

Fill in your 'System Specs' in the lower left corner of any of your posts, this will help us analyze your system.
Use this link to find your system specs.
Speccy Free System information Utility

Can you download CPUZ and post a snip of the CPU, Mainboard, Memory, and SPD tabs.
For posting the information , enter 'Snipping tool' in the Start button > Search box, hit enter. Select the area you want to post and save to a convenient place.
How to Post a Screenshot in Seven Forums

Have you been checking your temperatures?
Use Real Temp , to check the CPU temps when at idle, under load and/or testing.
Let us know the minimum and maximum temps you get.

Have you updated all your motherboard drivers from the Gigabyte support site?

You last crash STOP 0x0000000A: IRQL_NOT_LESS_OR_EQUAL
Usual causes: Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility
The minidump is blaming memory corruption.
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arg1: 0000000000000090, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
	bit 0 : value 0 = read operation, 1 = write operation
	bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80003f8afcf, address which referenced memory

Debugging Details:

WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80004112100


fffff800`03f8afcf f0410fba6e481f  lock bts dword ptr [r14+48h],1Fh




PROCESS_NAME:  svchost.exe

TRAP_FRAME:  fffff8800883c4a0 -- (.trap 0xfffff8800883c4a0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000001 rbx=0000000000000000 rcx=0400000000000020
rdx=0000000000072b3b rsi=0000000000000000 rdi=0000000000000000
rip=fffff80003f8afcf rsp=fffff8800883c630 rbp=fffffa8008757170
 r8=0000000000072b48  r9=0000000000000001 r10=0000000000000042
r11=0000058000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na po nc
fffff800`03f8afcf f0410fba6e481f  lock bts dword ptr [r14+48h],1Fh ds:00000000`00000048=????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80003edf1e9 to fffff80003edfc40

fffff880`0883c358 fffff800`03edf1e9 : 00000000`0000000a 00000000`00000090 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
fffff880`0883c360 fffff800`03edde60 : 00000000`42506650 00000000`00000000 00000000`00000000 02000000`000261da : nt!KiBugCheckDispatch+0x69
fffff880`0883c4a0 fffff800`03f8afcf : 00000000`00063332 fffffa80`05954438 00000000`42506600 fffff800`041cb73f : nt!KiPageFault+0x260
fffff880`0883c630 fffff800`03f8bc7b : 00000000`00000000 00000000`00000004 fffffa80`05954450 fffffa80`05953000 : nt!MiIdentifyPfn+0x26f
fffff880`0883c6d0 fffff800`042f07e5 : fffffa80`05953000 fffff880`0883cc60 fffff880`0883c7a8 00000000`00000000 : nt!MmQueryPfnList+0xbb
fffff880`0883c710 fffff800`042334c8 : 00000000`00000006 00000000`00000000 fffffa80`05953000 00000000`00000001 : nt!PfpPfnPrioRequest+0x115
fffff880`0883c760 fffff800`041e9bd3 : 00000000`00000000 00000000`00000000 00000000`00002000 00000000`00000001 : nt! ?? ::NNGAKEGL::`string'+0x4810d
fffff880`0883c7f0 fffff800`041ea449 : 00000000`00f5b748 fffff800`03eebf58 00000000`00f5b7a0 00000000`00000001 : nt!ExpQuerySystemInformation+0x1193
fffff880`0883cba0 fffff800`03edeed3 : 00000000`012a86a8 fffff880`0883cc60 00000000`012a0ce0 00000000`01b23c90 : nt!NtQuerySystemInformation+0x4d
fffff880`0883cbe0 00000000`7764167a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`00f5b678 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7764167a


fffff800`03f8afcf f0410fba6e481f  lock bts dword ptr [r14+48h],1Fh


SYMBOL_NAME:  nt!MiIdentifyPfn+26f

FOLLOWUP_NAME:  MachineOwner



IMAGE_NAME:  memory_corruption

FAILURE_BUCKET_ID:  X64_0xA_nt!MiIdentifyPfn+26f

BUCKET_ID:  X64_0xA_nt!MiIdentifyPfn+26f

Followup: MachineOwner
Run memtest86+ for a minimum on 7 full passes with all RAM cards installed, best to run overnight.
Stop the test if you get any errors.
RAM - Test with Memtest86+

Soluto is mentioned in the crash report, uninstall Soluto for testing purposes or you can re-install a new updated version.

Old or problematic drivers:

adfs.SYS     Fri Jun 27 04:52:37 2008 - Adobe File System Driver
Update this driver or uninstall for testing purposes.

ElbyCDIO.sys Wed Feb 18 01:11:23 2009 - CD copy/clone app
Update program version or uninstall.

iaStor.sys   Fri Jun 05 09:53:40 2009 - Intel Storage drivers
Update to the latest version at the Intel site.

PxHlpa64.sys Tue Dec 11 07:49:01 2007 - Sonic CD/DVD driver (used by many different CD/DVD programs)
Update program version or uninstall.

VClone.sys   Sat May 23 07:08:37 2009 - VirtualCloneCD Driver by Elaborate Bytes AG
Update program version or uninstall.
My System SpecsSystem Spec
03 Feb 2012   #3

Windows 7 64bit

Thank you very much for this guide. I will follow accordingly.
My System SpecsSystem Spec

04 Feb 2012   #4

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64

Let us know if you have any questions and your progress.
My System SpecsSystem Spec

 BSOD probable cause is all over the place

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