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#31
Yes, I have DVD Burner and would like to do a clean install. Toshiba is not answering... I'm waiting for them to pick up now.
Yes, I have DVD Burner and would like to do a clean install. Toshiba is not answering... I'm waiting for them to pick up now.
Download the Windows 7 Home Premium with SP1 32-bit ISO and burn to disc. Do a Clean Install Windows 7. At step 7. you want to delete all partitions. Create a new setup (Windows will do this automatically when you click New, as seen in step 8.). You can use the sticker on your laptop to enter the key in step 14.
Do I need to use a DVD or will CD-R work also? I have both... ty
nvrmind, I think you already said DVD before... I'll get back to you...
okay... it says 2.38g.... it's downloading now...
Alright, just check the size when it finishes downloading that it is indeed 2.38 GB. Just helped someone with this today who did not realize the download was interrupted, so the installation would not finish because part of the ISO/DVD data was missing.
Well... after 10-11 hours of the program downloading... it did download 2.38gb. I put in my computer (w/CD/DVD to boot first), I hear the DVD drive running but then just goes right back to the 'Windows Boot Mgr" where it states to insert my windows installation disc... etc... 'boot selection failed b/c a required dedivce is inaccessible"..? I did see on the 'clean install' instructions something about downloading 2gb, then download the rest afterwards... that doesn't make much sense to me at all.... but, just wanted to let you know the outcome... :-( Not sure where to go from here? Toshiba thinks I need to send it in for them to repair/replace the hard drive and/or motherboard??
Did you try the BIOS reset I outlined in post #11 again? Also, make sure the CD/DVD drive is the first thing to boot in your BIOS.
If you continue to have to do these steps just to boot, I would agree that you should send it in. Your CMOS battery may be bad/dying, or it could be the motherboard. I do not think it is the hard disk, but it is possible.
Okay, I re-did everything in post #11. Is BIOS the same as the Setup Utility or Boot Manager? Those are the only two places I see that I can get to to change the boot order. If so, I did this again, and still back to the same screen.