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| 04 Feb 2012 | #1 |
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BSOD: BCCode:50
Hi,
I have a problem with my laptop. This BSOD has occurred many times with unclear cause. I can't quite remember what it says but it has something to do with paging non page-able error My Hardware: Intel(R) Core(TM) i5 CPU M 540 @ 2.53GHz (4 CPUs), ~2.5GHz (Vista) ATI Mobility Radeon HD 5730 (for more specific hardware information please check the dxdiag.txt I've attached) OS: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506) Windows reported the error as this: Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1033 Additional information about the problem: BCCode: 50 BCP1: FFFFFF0001000000 BCP2: 0000000000000000 BCP3: FFFFF800035DC1AA BCP4: 0000000000000007 OS Version: 6_1_7601 Service Pack: 1_0 Product: 768_1 Files that help describe the problem: C:\Windows\Minidump\020312-17440-01.dmp C:\Users\Philip\AppData\Local\Temp\WER-172646-0.sysdata.xml Thanks for your help on my past BSOD it was the wi-fi's outdated driver error, now it seems to be something different |
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| 04 Feb 2012 | #2 |
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> Your problems are probably caused by Symantec which is a frequent cause of BSOD's.
I suggest you remove and replace it with Microsoft Security Essentials AT LEAST TO TEST. http://us.norton.com/support/kb/web_...080710133834EN Microsoft Security Essentials - Free Antivirus for Windows > Drivers that need updating are in the snip below. Attachment 196620 |
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| 04 Feb 2012 | #3 |
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hi,
where can I dowwload these drivers that I need to update? thanks. |
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| 04 Feb 2012 | #4 |
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How To Find Drivers:
Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to - visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager). - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program. - - Driver manufacturer links are on this page: Drivers and Downloads |
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BSOD: BCCode:50
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