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Windows 7: Blue Screen WinDebug

04 Feb 2012   #1

Windows 7 Home Premium
Blue Screen WinDebug

Dear members,
please help me in finding out the reason for my blue screen, from my vista pc.

I uploaded the dmp file in a zip, in windebug I allways receive the message that symbols cannot be shown:
***** Kernel symbols are WRONG. Please fix symbols to do analysis.

Thank You

My System SpecsSystem Spec
04 Feb 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit

For future reference, this is Seven Forum not Vista Forum. They have their own forums for support - Vista Forums

But because I can debug both, I will assist you.

Please upload a full report

Start off by updating to SP2 - How to obtain the latest Windows Vista service pack


Usual causes: Hardware failure, File system corruption, Security issues

Updating to SP2 might resolve this issue. If it doesn't run these tests I list below

1. Memtest86 - Run for 7-8 passes - RAM - Test with Memtest86+
2. Prime95 - Run all three tests for 3-4 hours each or until fail - Hardware - Stress Test With Prime95
3. SFC /SCANNOW Command - System File Checker


Built by: 6000.17021.x86fre.vista_gdr.100218-0019
Debug session time: Sat Feb  4 16:12:48.176 2012 (UTC - 5:00)
System Uptime: 0 days 0:02:26.817
Probably caused by : ntkrpamp.exe ( nt!HvpSetRangeProtection+43 )
PROCESS_NAME:  services.exe
FAILURE_BUCKET_ID:  0x51_nt!HvpSetRangeProtection+43
BiosReleaseDate = 07/16/2007
SystemManufacturer = FUJITSU SIEMENS
SystemProductName = MS-7293VP
CPUID:        "Intel(R) Core(TM)2 CPU          6420  @ 2.13GHz"
MaxSpeed:     2130
CurrentSpeed: 2128
My System SpecsSystem Spec

 Blue Screen WinDebug

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