BSOD & SWTOR (Dump Inside)

projectdwnshft · 26 Feb 2012

The controller drivers were the only ones listed on Microsoft website, and i guess there was never a need for them to update them hence the 2009.I'm going to move it from the top usb port to the open port on my keyboard since the other 4 ports are being used by, mouse, keyboard and mic. I'm also going to let memtest run for a few passes and check the ram, i figured 4-8hour run time should do the trick.

usasma · 26 Feb 2012

Memtest should run 3 passes minimum - overnight is preferred.

projectdwnshft · 27 Feb 2012

Memtest ran for 25 Hours with a total of 11 passes. Im going to run the pc now with the controller in a different usb port and see how long it lasts. I added 4 more usb ports to the computer because i ran out of open ports in the rear

projectdwnshft · 01 Mar 2012

well....sitting here just streaming tv shows to the tv and bam blue screen. Wish i knew why im having so many problems with this thing, anyways heres the dump John, cant say this enough, thanks alot for the help

usasma · 02 Mar 2012

I had eye surgery on Monday, so I can't review the entire topic. Please let me know if I'm repeating anything.

Run Prime95 for at least 24 hours on the Blend test, then run it for a couple of hours each on Small FFT's and Large FFT's - just to see if it spits out any errors/crashes.

Driver Verifier enabled memory dump on 26 Feb points to XBox USB controller
Driver is also loaded (but not blamed) in 1 Mar memory dump

Uninstall the software for the XBox controller and then remove the device from your system
Test for further BSOD's without this device being connected (latest drivers for this device are from 2009 - and I've seen a lot of BSOD's recently that have this driver in them - but don't necessarily blame them). I have to wonder if there's a problem with the xusb21.sys driver conflicting with a recent update - either Windows Update or another software update.

Gotta wonder why you're also running Logitech mouse and keyboard software (in addition to the Razer Synapse drivers). If not needed, I'd remove them immediately!

If that doesn't fix things, then we start with the rest of the hardware diagnostics: Hardware Diags

Good luck!

Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html

The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs
3RD PARTY DRIVERS PRESENT IN THE DUMP FILES

Code:


winhv.sys       Sat Nov 20 04:20:02 2010 (4CE792C2)
vmbus.sys       Sat Nov 20 04:57:29 2010 (4CE79B89)
amdxata.sys     Fri Mar 19 12:18:18 2010 (4BA3A3CA)
MpFilter.sys    Wed Apr 06 16:07:29 2011 (4D9CC801)
RzSynapse.sys   Wed Apr 06 05:29:13 2011 (4D9C3269)
LMouFilt.Sys    Sat Apr 30 07:51:45 2011 (4DBBF7D1)
LHidFilt.Sys    Sat Apr 30 07:51:39 2011 (4DBBF7CB)
xusb21.sys      Thu Aug 13 18:10:17 2009 (4A848F49)
nvhda64v.sys    Thu Mar 03 10:59:02 2011 (4D6FBAC6)
cpuz135_x64.sys Tue Nov 09 08:33:36 2010 (4CD94DB0)
NisDrvWFP.sys   Wed Apr 06 16:08:53 2011 (4D9CC855)
ALSysIO64.sys   Sat Jul 09 20:27:45 2011 (4E18F201)
MpNWMon.sys     Wed Apr 06 16:07:23 2011 (4D9CC7FB)
Rt64win7.sys    Fri Jun 10 02:33:15 2011 (4DF1BAAB)
nvlddmkm.sys    Thu Jan 26 05:19:23 2012 (4F2128AB)
nvBridge.kmd    Fri May 20 23:58:23 2011 (4DD7385F)

Code:


Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\030112-20078-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Thu Mar  1 22:19:21.880 2012 (UTC - 5:00)
System Uptime: 3 days 4:01:09.412
Probably caused by : Ntfs.sys ( Ntfs!NtfsCleanupIrpContext+595 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  svchost.exe
BUGCHECK_STR:  0x24
FAILURE_BUCKET_ID:  X64_0x24_Ntfs!NtfsCleanupIrpContext+595
Bugcheck code 00000024
Arguments 00000000`001904fb fffff880`0aef4d88 fffff880`0aef45e0 fffff880`01216e1a
BiosVersion = 6.00 PG
BiosReleaseDate = 02/19/2008
CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q6600  @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: 2394
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\022612-22125-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Sun Feb 26 12:44:54.187 2012 (UTC - 5:00)
System Uptime: 0 days 0:00:51.781
Probably caused by : USBPORT.SYS ( USBPORT!USBPORT_Core_iMapTransfer+24a )
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xA_VRF_USBPORT!USBPORT_Core_iMapTransfer+24a
Bugcheck code 0000000A
Arguments fffff8a0`04301741 00000000`00000002 00000000`00000000 fffff800`03288d16
BiosVersion = 6.00 PG
BiosReleaseDate = 02/19/2008
CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q6600  @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: 2394
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

usasma · 02 Mar 2012

Gotta wonder about the BIOS also - it dates from February of 2008
Be very, very careful with BIOS updates!!!
One small mistake and you can render you system permanently inoperable!

projectdwnshft · 02 Mar 2012

i have not touched the bios because i tired once a year ago and im not 100percent sure of what im doing and like you said i do not want to demolish my system cause im doing something i shouldn't be when i don't feel comfortable doing it in the first place. as for the date...the newest bios i found wasnt that much newer than the one thats on the system now...abit is horrible at updating things like that

the logitech setpoint is for my G700 and the razer software is for my keyboard, hence the reason i have both installed. im very disappointed in this xbox controller issuer because it clearly states on microsofts website that its windows7 compatible plus its a microsoft product there should be no issues. I uninstalled the software for it anyway and downloaded prime95 x64 version and will run that tonight

usasma · 02 Mar 2012

The compatibility table is only a compilation of results from manufacturers (so the XBox controller people don't work with the Windows people - it's essentially a separate company). The Windows people don't certify the software in the table - they just report what the manufacturer's have told them.

So, even if it says it's compatible, it's only because of the testing that they did.
Future updates can't be tested for until the update comes out - so it's a crap shoot if they'll work or not.

If my suspicion is correct (that it's an issue between the XBox controller drivers and a recent Windows Update), then we should see an update for the drivers. If it's not that issue, then the XBox people won't update the driver.

projectdwnshft · 03 Mar 2012

in regards to the bios you brought up...after going back and finding my box and book for my mobo i came across a feature that came with the mobo which is incorporated into uGuru. seeing that the newest uGuru is from 2008 not sure how much this will help but there's a feature called Flash Menu One click Bios update that allows me to update the bios online or offline. after going to abit site and looking for the latest bios for my IP35 Pro board i see that the most up to date bios is also from 2008. Should i redownload and install uGuru and run that bios updater to update my bios as much as i can atm or should I just leave it alone. Also im on hour 22 of the Prime95 test and everything seems good the tests have all passed so far with no crashes or errors that i can see.

usasma · 03 Mar 2012

Leave the BIOS alone for now.
Run the Small FFT's and Large FFT's - then start the hardware diagnostics