sporadic 2 BSOD - no special action before BSOD

jodi · 09 Feb 2012

Hi guys,

my friend Kurt have a problem with his pc.

He have 2 BSOD after no special action. It cames suddenly and sporadic.

He said to me that he don´t install any programs before the BSODs cames.
The pc run about 4 months without problems.

I have done the bsod report stuff. you found this in the attachment "bsod.zip"

can you help my friend?

His System:
Windows 7 Prof 64bit
Mainboard: Asus P8P67-M Pro Rev. 3
RAM: Teamgroup DDR1333 2x 4GB
HDD: OCZ Agility3 120GB

greetings
jodi

mgorman87 · 09 Feb 2012

Please run a memory test
Memtest86 - Run for 7-8 passes - RAM - Test with Memtest86+

Code:

nvlddmkm.sys Sat May 21 00:07:04 2011 (4DD73A68)

Update your video card - NVIDIA DRIVERS 285.62 WHQL

Code:

Rt64win7.sys Mon May 16 10:53:31 2011 (4DD13A6B)

Update your Realtek drivers - Realtek

Code:

sptd.sys     Sun Feb 27 14:29:52 2011 (4D6AA630)

Remove Daemon Tools/Alcohol 120% and run the SPTD removal tool. This driver is known to cause BSOD - DuplexSecure

BSOD BUGCHECK SUMMARY

Code:


Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Sat Feb  4 03:06:26.228 2012 (UTC - 5:00)
System Uptime: 0 days 0:43:16.071
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+4a89 )
BUGCHECK_STR:  0x1a_41289
PROCESS_NAME:  firefox.exe
FAILURE_BUCKET_ID:  X64_0x1a_41289_nt!_??_::FNODOBFM::_string_+4a89
BiosReleaseDate = 05/10/2011
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
CPUID:        "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3310
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Tue Jan 24 11:27:29.862 2012 (UTC - 5:00)
System Uptime: 0 days 0:23:14.705
Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+100 )
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
BUGCHECK_STR:  0x3B
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0x3B_nt!ExDeferredFreePool+100
BiosReleaseDate = 05/10/2011
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
CPUID:        "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3310
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

jodi · 10 Feb 2012

thx for your answer.

I have deinstall SPTD and update the 2 other drivers.
Now we will see what happens.
I do the memtest if the pc still gets BSOD

sporadic 2 BSOD - no special action before BSOD

sporadic BSOD - no special action before BSOD - one says MemoryManagem