BSOD Physical Memory Dump, what should I do next?

Page 1 of 2 12 LastLast

  1. Posts : 6
    Windows 7 Home Premium 64bit
       #1

    BSOD Physical Memory Dump, what should I do next?


    Hi everyone

    Here's what I am runnng:

    Dell Inspiron N7110
    2nd Gen CORE i5
    Windows 7 Home Premium 64bit
    6 GB RAM
    NVIDIA GeForce GT 525M graphics

    I've only had this laptop for close to two months and recently it has been giving me problems. Sometimes it will start up and run for a few, then it will crash and say it is dumping physical memory to disk.

    I have the dump files so I'll attach them here, but I don't know what I should do next. Any help is greatly appreciated! Thanks!

    Attachment 197594
      My Computer


  2. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #2

    Hi.


    Uninstall both Mcafee and avg from your system.


    Mcafee in many causes bsod.



    Having installed 2 security softwares in the same system in many cases causes bsod.



    For your systm security you can use this Good and Free system security combination.

    --------------------------------------------
    If its possible update software\driver for your Wacom(tablet) Mouse

    http://www.wacom.com/globalsites.aspx


    Finish
    and post back.
      My Computer


  3. Posts : 6
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    Thank you very much for your help. I went through your instructions and found a trojan on my machine, Alureon. I removed it using Windows Defender Offline, but directly after that finished, my computer will not start anymore.

    I am taken to a Windows Error Recovery screen, so I tried Launch Startup Repair. The repair would not work either, and I could not perform a System Restore.
      My Computer


  4. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #4

    What happens with the startup repair? Can you be more specific than saying it did not work, please? Startup Repair - Run 3 Separate Times
      My Computer


  5. Posts : 6
    Windows 7 Home Premium 64bit
    Thread Starter
       #5

    I ran the startup repair probably 5 times and at the end of each pass it said that it could not fix the problem by itself. Unfortunately I do not have the exact message in front of me because I am restoring my computer from a system backup. I was able to get pretty much all of the data I had on my machine onto an external hard drive so I shouldn't lose much. I'm just hoping everything works after this reinstall.
      My Computer


  6. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #6

    Glad you had a backup. Post back the results. Best of luck!
      My Computer


  7. Posts : 6
    Windows 7 Home Premium 64bit
    Thread Starter
       #7

    Okay, so here is where I am at with everything. The system restore attempt failed. It went through its process, and upon restart I still cannot boot. I do not have a recovery or boot disc to boot from either.

    When I attempt to start my machine, it makes it to the Starting Windows screen. After a couple of seconds, a blue screen flashes for a split second. Then I am presented with the option of running Startup Repair or trying to start Windows normally.

    I ran the Startup Repair again and this is what I got. In the diagnosis and repair details window, each test says "Completed successfully. Error code = 0x0" and at the end of the report reads "Root cause found: Failure while setup is in progress."

    I cannot boot in safe mode either. I am at a loss right now as for what to do next.
      My Computer


  8. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #8

    It sounds like you are in a startup repair infinite loop. You can try the steps for Startup Repair Infinite Loop Recovery.
      My Computer


  9. Posts : 6
    Windows 7 Home Premium 64bit
    Thread Starter
       #9

    Thank you for the help.

    I followed the procedure you have provided, but I only got up to step 17. All of the files that step had me checking on were 0 bytes, so I have a 0-byte size registry hive.
      My Computer


  10. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #10

    Backup any important files through the installation disc or repair disc. Copy & Paste - in Windows Recovery Console

    Then Clean Install Windows 7.
      My Computer


 
Page 1 of 2 12 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 14:32.
Find Us