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Windows 7: BSOD in Windows 7 Ultimate since a while

10 Feb 2012   #1

windows 7 ( 32 bit ) ultimate
BSOD in Windows 7 Ultimate since a while

Hi I am not much computer savvy, I have been getting the blue screen error since 1 month now.

My PC specs

Windows 7 32 bit ultimate

Pc is about 4 years old ..

The OS came pre installed ..

Processor - Intel Core 2 Quad Q6600 @ 2.40 GHz

Memory - 4GB .

I also have a NVIDIA graphics card

If more info is needed please let me know, please help me resolve this annoying error that crops up inbetween work. Thank you

My System SpecsSystem Spec
10 Feb 2012   #2

windows 7 ( 32 bit ) ultimate

I am attaching screenshot of error
My System SpecsSystem Spec
10 Feb 2012   #3

Windows 10 Pro x64, Arch Linux

Update your Nvidia Driver and the DirectX components
Download: DirectX End-User Runtime - Microsoft Download Center - Download Details

Your system is out of date, please use Windows Updates to apply all updates.

Run a RAM Test
RAM - Test with Memtest86+

*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
Arg1: c0000005, The exception code that was not handled
Arg2: 97f936bc, The address that the exception occurred at
Arg3: 987a5b00, Trap Frame
Arg4: 00000000

Debugging Details:

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

97f936bc 894804          mov     dword ptr [eax+4],ecx

TRAP_FRAME:  987a5b00 -- (.trap 0xffffffff987a5b00)
ErrCode = 00000002
eax=00000000 ebx=87a43000 ecx=b39ee0a8 edx=00000001 esi=85d96ab0 edi=b38e2610
eip=97f936bc esp=987a5b74 ebp=987a5ba8 iopl=0         nv up ei pl zr na pe nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010246
97f936bc 894804          mov     dword ptr [eax+4],ecx ds:0023:00000004=????????
Resetting default scope




PROCESS_NAME:  firefox.exe


LAST_CONTROL_TRANSFER:  from 97f93f53 to 97f936bc

987a5ba8 97f93f53 00000000 00000000 b3f2e5b0 dxgmms1!VIDMM_GLOBAL::CloseOneAllocation+0x116
987a5bc8 97f7732b b1c7d270 00000000 987a5c54 dxgmms1!VIDMM_GLOBAL::CloseAllocation+0x37
987a5bd8 97ee34aa 87a43000 b1c7d270 00000000 dxgmms1!VidMmCloseAllocation+0x13
987a5c54 97ee1481 00000000 00000000 a45090e8 dxgkrnl!DXGDEVICE::DestroyAllocations+0x19a
987a5c7c 97ee6ee8 00000001 00000000 00000000 dxgkrnl!DXGDEVICE::ProcessTerminationList+0x89
987a5d28 82c9742a 001f95a4 001f94c0 770f64f4 dxgkrnl!DxgkCreateAllocation+0x28c
987a5d28 770f64f4 001f95a4 001f94c0 770f64f4 nt!KiFastCallEntry+0x12a
WARNING: Frame IP not in any known module. Following frames may be wrong.
001f94c0 00000000 00000000 00000000 00000000 0x770f64f4


97f936bc 894804          mov     dword ptr [eax+4],ecx


SYMBOL_NAME:  dxgmms1!VIDMM_GLOBAL::CloseOneAllocation+116

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: dxgmms1

IMAGE_NAME:  dxgmms1.sys


FAILURE_BUCKET_ID:  0x8E_dxgmms1!VIDMM_GLOBAL::CloseOneAllocation+116

BUCKET_ID:  0x8E_dxgmms1!VIDMM_GLOBAL::CloseOneAllocation+116

Followup: MachineOwner
My System SpecsSystem Spec


 BSOD in Windows 7 Ultimate since a while

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