BSOD Error in ntoskrnle.exe


  1. Posts : 16
    Windows Home Premium 64bit
       #1

    BSOD Error in ntoskrnle.exe


    Windows 7 Home Premium x64
    the original installed OS on the system
    Full Retail
    All hardware is only a year old minus the hard drive which is 3 years old
    OS was reinstalled a month ago due to random blue screens flashing up during Windows start up.

    I was having some BSOD earlier and found out it was the Nvidia Updater that was causing the problem. I do the perfmon /report and nothing shows up in the report. I keep getting the errors but can not put my finger on it. Any help would be welcomed and thanks in advance.
      My Computer


  2. Posts : 16
    Windows Home Premium 64bit
    Thread Starter
       #2

    Also just did a sfc /scannow and this it what it posted.

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.
    C:\Windows\system32>sfc /scannow
    Beginning system scan. This process will take some time.
    Beginning verification phase of system scan.\
    Verification 100% complete.
    Windows Resource Protection did not find any integrity violations.

    So no corrupted files so I am still at a loss.
      My Computer


  3. Posts : 16
    Windows Home Premium 64bit
    Thread Starter
       #3

    Also did a scan with Malware and this is what it posted.

    Database version: v2012.02.11.01

    Windows 7 Service Pack 1 x64 NTFS
    Internet Explorer 9.0.8112.16421
    Magnius :: MAGNIUS-PC [administrator]

    Protection: Enabled

    2/10/2012 10:48:46 PM
    mbam-log-2012-02-10 (22-48-46).txt

    Scan type: Full scan
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 328024
    Time elapsed: 30 minute(s), 49 second(s)

    Memory Processes Detected: 0
    (No malicious items detected)

    Memory Modules Detected: 0
    (No malicious items detected)

    Registry Keys Detected: 0
    (No malicious items detected)

    Registry Values Detected: 0
    (No malicious items detected)

    Registry Data Items Detected: 0
    (No malicious items detected)

    Folders Detected: 0
    (No malicious items detected)

    Files Detected: 0
    (No malicious items detected)

    (end)

    So Malware found nothing, and even ESET Virus scan found nothing. Going to do a Memtest tomorrow when I have some time and test all four slots
      My Computer


  4. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #4

    Alright, I have read through your other two threads. You still have the same drivers installed that the debugger is saying are old. Check the dates of those drivers (BIOS64.sys, alpham264.sys, and alpham164.sys) by going into C:\Windows\System32\Drivers and looking at the dates of when they were created and modified. Post back those dates; it is possible the debugger is giving erroneous dates.

    Additionally, given the troubles you have had, I am suspecting hardware or driver incompatibilities, hard disk problems, or a corrupted install disc (ruled out by our SFC scan). Do the following steps, and post back after each step your results. If a step does not improve stability, proceed to the next step.

    • If you are overclocking any hardware, please stop.


    • Run Disk Check with both boxes checked for all HDDs and with Automatically fix file system errors checked for all SSDs. Post back your logs for the checks after finding them using Check Disk (chkdsk) - Read Event Viewer Log


    • Download and install the appropriate version of HWINFO: HWiNFO32 for 32-bit Windows 7 or HWiNFO64 for 64-bit Windows 7 to check hardware temperatures by running in sensor-only mode. Start logging the temperature through sensor-only mode when the computer first starts, and let it run during stress or until a crash occurs.

      Save the CSV file in a place you will remember, and then compress the CSV file to a zip file and upload to here for us to analyze by following the steps in Screenshots and Files - Upload and Post in Seven Forums.


    • Use FurMark: VGA Stress Test, Graphics Card and GPU Stability Test, Burn-in Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net to test the graphics card GPU. Then use the |MG| Video Memory Stress Test 1.7.116 Download to test your graphics card memory.


    • Run Hardware - Stress Test With Prime95 to determine any hardware problems. Run all three tests for a few hours each. If you get errors, stop the test and post back here.


    • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).

      If you swap any memory components, follow these steps for ESD safety:
      1. Shut down and turn off your computer.
      2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
      3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
      4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working.

      Once these steps have been followed, it is safe to remove and replace components within your computer.


    • An underlying driver may be incompatible\conflicting with your system. Run Driver Verifier to find any issues. To run Driver Verifier, do the following:
      a. Backup your system and user files
      b. Create a system restore point
      c. If you do not have a Windows 7 DVD, Create a system repair disc
      d. Run Driver Verifier

      If Windows cannot start in normal mode with driver verifier running, start in safe mode. If it cannot start in safe mode or normal mode, restore the system restore point using System Restore OPTION TWO.

      Thanks to zigzag3143 for contributing to the Verifier steps.
      If you are unable to start Windows with all drivers being verified or if the blue screen crashes fail to create .dmp files, run them in groups of 5 or 10 until you find a group that causes blue screen crashes and stores the blue screen .dmp files.
      My Computer


 

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