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Several BSODs a day since Dec, random
Hi all
Hope somebody can look at this. I have a Dell Studio 1737, about 2 years old, just started doing BSODs in late December 2011. Can do one or a few a day, seems to be fairly random.
I thought it might have been a dodgy patch from MS around that time that disagrees with the hardware, so took out the Windows updates from Dec back to Oct 11 to see if the problem went away, which it hasn't. (Probably need to get the updates back now.)
I've attached some of the dump files, System Health Report, etc, but the dump files were set to kernel and not small memory dump (128kb) that's the other option. I've set it to small memory dump now, do I have to wait until the next BSOD and run the collection program again?
I notice in the system health report lots of drivers aren't working -- I purchased this laptop with OEM Vista about 6 months before 7 came out, and got a free official 7 upgrade, which I applied -- quite a lot of stuff may not have come across, including things like the biometric fingerprint reader, which I've never bothered rectifying.
The machine got a TDL4 virus about a year or more ago also that was cleaned off with ComboFix. (This was before the major free and paid AV people had solutions for TDL4.)
I've run Avast over this system and no viruses come up. Not using Windows Defender.
I've run Dell's hardware system check program and everything tests OK.
I tend to run it day and night, just turn off the external monitor, as I was doing video rendering work and disabled Sleep mode, plus the wireless network etc used to struggle coming out of Sleep sometimes, so disabled Sleep, with just a spindown on the HDD and screen power.
Other details:
32-bit
Dell OEM Windows 7 (now SP1) as a painful 'approved, official' upgrade from OEM Vista 18 or more months ago
- the original installed OS on the system? Vista
- an OEM or full retail version? OEM
- What is the age of system (hardware)? around 2 years
- What is the age of OS installation (have you re-installed the OS?) Just the MS upgrade from Vista as above.
I want this system to last til the end of the year til Windows 8 is released plus I'll get 64 bit with 8Gb RAM on a hypervisor! Maybe.
Thanks
Sean