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Windows 7: BSOD using CISCO QuickVPN

13 Feb 2012   #1

Windows XP


I have a new Lenovo Thinkpad with Windows 7 x64

Additional sw / features in use:
Norton security
Cisco QuickVPN
Windows built-in Offline file use/sync

BSOD usually comes 2-5 minutes after connecting CISCO QuickVPN and using Offline filesync.

This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Arg1: 0000000000000000, The exception code that was not handled
Arg2: 0000000000000000, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception

Attached minidump file here

Please advise!


My System SpecsSystem Spec
13 Feb 2012   #2

Win 8 Release candidate 8400


Symantec is a frequent cause of BSOD's. I would remove and replace it with Microsoft Security Essentials AT LEAST TO TEST

Microsoft Security Essentials - Free Antivirus for Windows
My System SpecsSystem Spec

 BSOD using CISCO QuickVPN

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