New
#1
Blue screen
i have tried to do everything asked but not very computer savvy. but this is a what came up after restart, i have (hopefully) added what was needed but dont understand the PERFMON HTML thing as all that happened was a black square opened, sorry i am trying
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057
Additional information about the problem:
BCCode: be
BCP1: 94205E13
BCP2: 5DC40121
BCP3: 80D8AC64
BCP4: 0000000A
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\021312-24523-01.dmp
C:\Users\Helen\AppData\Local\Temp\WER-42962-0.sysdata.xml
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