BSOD playing any game or browsing internet - random


  1. Posts : 12
    Windows 7 Ultimate 64 bit
       #1

    BSOD playing any game or browsing internet - random


    I have been having random crashes / restarts on my computer for the entire duration that I have had my windows 7 installed, before this I used windows xp which was on the same hard drive. I thought I managed to fix the issue but it happened again today and once yesterday as well.

    What happens:
    -Playing random game or browsing internet
    -crash for no reason (Doesn't always BSOD)
    -computer restarts says windows did not shut down cleanly etc..
    -start up what I was doing again
    -no crash

    Search and Destroy along with Malwarebytes says that I am clean along with my AVG
    My dump settings are properly configured to produce dump files, although when this happens I do not see one being produced

    My Windows 7 computer:
    - x64 bit
    - not the original OS
    - retail version
    - What is the age of system (hardware)? - 3/4 years at most
    - What is the age of OS installation (have you re-installed the OS?) 1/2 years

    Let me know if you need anymore information I will be checking back in this thread every hour until I get the issue solved - Thank you ahead of time.

    EDIT: I was looking through some other threads and managed to actually get some dump files and I reattached the information
    Last edited by Sieghetzt; 15 Feb 2012 at 12:09. Reason: New information
      My Computer


  2. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #2

    Please uninstall the software and drivers for your Razer Lycosa Keyboard, it was the cause of BSODs
    Reinstall the latest version
    http://www.razersupport.com/index.php?_m=downloads&_a=view&parentcategoryid=111&pcid=20&nav=0,77,20
    Remove AVG and use MSE

    Disable Driver Verifier.
    Driver Verifier - Enable and Disable

    ASACPI.sys the 2005 version is a huge cause of BSOD's
       Information
    Please visit this link: http://www.asus.com/Motherboards/Int...luxe/#download
    Scroll down to the Utilities category, then scroll down to the "ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit " (it's about the 8th item down).
    Download and install it.
    Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.sys file is date stamped from 2009 or 2010 (NOT 2005). Use the device manager to manually install the driver if needed.


    Code:
    ASACPI.sys        fffff880`04594000    23231ba3`0459c000    0x2323232300008000    0x42476c4c    28/03/2005 06:30:36
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    DRIVER_VERIFIER_IOMANAGER_VIOLATION (c9)
    The IO manager has caught a misbehaving driver.
    Arguments:
    Arg1: 0000000000000228, A driver's completion routine has not marked the IRP pending if the
        PendingReturned field was set in the IRP passed to it. This may cause the OS
        to hang, especially if an error is returned by the stack.
    Arg2: fffff880041f7b40, The address in the driver's code where the error was detected.
    Arg3: fffff980134d0a60, IRP address.
    Arg4: 0000000000000000
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0xc9_228
    
    DRIVER_VERIFIER_IO_VIOLATION_TYPE:  228
    
    FAULTING_IP: 
    Lycosa+b40
    fffff880`041f7b40 4c89442418      mov     qword ptr [rsp+18h],r8
    
    FOLLOWUP_IP: 
    Lycosa+b40
    fffff880`041f7b40 4c89442418      mov     qword ptr [rsp+18h],r8
    
    IRP_ADDRESS:  fffff980134d0a60
    
    DEVICE_OBJECT: fffff98013492dc0
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  2
    
    LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff80002c7dc40
    
    STACK_TEXT:  
    fffff880`009b09c8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx
    
    
    STACK_COMMAND:  .bugcheck ; kb
    
    SYMBOL_NAME:  Lycosa+b40
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: Lycosa
    
    IMAGE_NAME:  Lycosa.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4790689e
    
    FAILURE_BUCKET_ID:  X64_0xc9_228_VRFK_Lycosa+b40
    
    BUCKET_ID:  X64_0xc9_228_VRFK_Lycosa+b40
    
    Followup: MachineOwner
    ---------
      My Computer


  3. Posts : 12
    Windows 7 Ultimate 64 bit
    Thread Starter
       #3

    Is AVG causing the BSOD as well? I do have an agreement with them that I payed for and would rather not get rid of them unless I absolutely had to. The ASACPI.sys file is now updated as well.
      My Computer


  4. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #4

    Sieghetzt said:
    Is AVG causing the BSOD as well? I do have an agreement with them that I payed for and would rather not get rid of them unless I absolutely had to.
    AVG is notorious for causing BSODs on some systems. Keep if you need it but if it is found to be involved in the crashed you will need to remove it.
      My Computer


  5. Posts : 12
    Windows 7 Ultimate 64 bit
    Thread Starter
       #5

    I did everything you stated above, I guess I'll just wait to see if I get another crash - on a side note when ever I click on some pictures my computer restarts do you think that's a seperate problem or one that could be solved with what I just did? It didn't but its not that big of a deal I'll post again in this thread if I crash again.
    Last edited by Sieghetzt; 15 Feb 2012 at 14:32. Reason: It didn't
      My Computer


 

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