BSOD after waking up from sleep


  1. b0ricuaguerrero
    Posts : 2
    windows 7 ultimate 64 sp1
       New #1

    BSOD after waking up from sleep hp dv7 1245dx


    hello new to the site. having issues as of yesterday. here are the details produced by windows after reboot. i also zipped up the dump and xml file, if anyone can take a look before i go nuts. really don't want to wipe and reinstall os

    thanks in advance

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 7a
    BCP1: 0000000000000020
    BCP2: FFFFFFFFC000009D
    BCP3: FFFFFA8004D95078
    BCP4: 0000000000000000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\021612-21762-01.dmp
    C:\Users\Jonathan\AppData\Local\Temp\WER-31590-0.sysdata.xml
      My Computer
    Quote Quote

  3. zigzag3143
    Posts : 28,845
    Win 8 Release candidate 8400
       New #2

    Please remove any CD visualization programs such as Daemon Tools and Alcohol 120%.

    They use a driver, found in your dmp, called sptd.sys, that is notorious for causing BSODs.

    Use this SPTD uninstaller DuplexSecure - Downloads DuplexSecure - FAQ

    when you're done you can use this Freeware:

    MagicISO Virtual CD/DVD-ROM (MagicDisc) in its place

    Using MagicISO to create ISO image files
      My Computer
    Quote Quote

 

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