BSOD - Randomly over the last few days. Driver_irql_not_less_or_equal


  1. Posts : 6
    Windows 7 Professional x64
       #1

    BSOD - Randomly over the last few days. Driver_irql_not_less_or_equal


    Hello, recently I have received 2 BSOD. Yesterday when i was playing Dota 2(with Itunes in background), and today when i was just browsing the internet and listening to Youtube. I can't seem to find the issue, so hopefully someone can help.

    I am reasonably sure that this is coming from a driver issue(not video drivers, i have tested several of those and the problem persist) since i have tested my computer several times with Prime 95, memtest86 with no errors/issues.

    I also reformatted my computer less then a month ago because of this very same problem, i couldn't figure out which driver was causing my computer to crash, and was problem free for nearly 2 1/2 weeks, up in till a few days ago.

    In the days before the BSOD i installed 3 things. Daemon Tools Lite and Fraps and windows updates. I have since uninstalled both programs.

    Last thing as well is i have a separate hard drive where i keep several installed files on and store various videos/music/etc, i don't know if this is relevant or not.

    Thanks! Any help is appreciated


    System Information:
    i7-930 @ 3.6
    GTX 470
    P6x58D-E
    6GB Ram
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    Two drivers need to be removed.

    Please remove any CD visualization programs such as Daemon Tools and Alcohol 120%.

    They use a driver, found in your dmp, called sptd.sys, that is notorious for causing BSODs.

    Use this SPTD uninstaller DuplexSecure - Downloads DuplexSecure - FAQ

    when you're done you can use this Freeware:

    MagicISO Virtual CD/DVD-ROM (MagicDisc) in its place

    Using MagicISO to create ISO image files


    The other Related to RTCore64.sys MSI Afterburner from Micro-Star Int'l Co. Ltd. has known problems with win 7. Yours from 2005
      My Computer


  3. Posts : 6
    Windows 7 Professional x64
    Thread Starter
       #3

    Thanks for the response. I removed Daemon Tools after the first BSOD and i still received another 2 BSOD(one a few hours ago while using Driver Verifier, I attached that to this post under "updated BIOS information").

    I used the link to STPD uninstaller DuplexSecure and the "uninstaller" was blacked out, the only thing available was install. So i installed it, and then "uninstalled it". I checked my computer and couldn't find a trace of the SPTD.sys driver, unless i missed it somewhere.


    I also uninstalled MSI Afterburner and installed EVGA precision instead, which also the RTcore64.sys, but i think its a different version of the driver.

    I guess its a waiting game now, to see if it happens again.
    Last edited by Brando424; 19 Feb 2012 at 02:00.
      My Computer


  4. Posts : 28,845
    Win 8 Release candidate 8400
       #4

    Brando424 said:
    Thanks for the response. I removed Daemon Tools after the first BSOD and i still received another 2 BSOD(one a few hours ago while using Driver Verifier, I attached that to this post under "updated BIOS information").

    I used the link to STPD uninstaller DuplexSecure and the "uninstaller" was blacked out, the only thing available was install. So i installed it, and then "uninstalled it". I checked my computer and couldn't find a trace of the SPTD.sys driver, unless i missed it somewhere.


    I also uninstalled MSI Afterburner and installed EVGA precision instead, which also the RTcore64.sys, but i think its a different version of the driver.

    I guess its a waiting game now, to see if it happens again.
    Nope RTcore64.sys is still installed and still the same date.
      My Computer


  5. Posts : 6
    Windows 7 Professional x64
    Thread Starter
       #5

    I uninstalled MSI and installed EVGA after the latest BSOD so it wouldn't be in the latest .dmp i have provided. But so far it looks good and my computer hasn't crashed yet since i uninstalled MSI.
      My Computer


  6. Posts : 6
    Windows 7 Professional x64
    Thread Starter
       #6

    Arghh.. Received another BSOD today. Bluescreenviewer seems to say it was caused by yk62x64.sys which is odd because the last 3 bsod were by " ntoskrnl.exe". Yk62x64.sys is a Marvell Yukon Driver, which I updated after the BSOD, but id appreciate some more feedback, these BSOD's are driving my insane. It's very frustrating that it only happens once every 1-2 weeks, making it very difficult to tell whether i have fixed it or not.
      My Computer


  7. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #7

    Possible outdated drivers
    Code:
    yk62x64	fffff880`0fe00000	fffff880`0fe64000	Wed May 20 02:14:06 2009 (4a13bbce)	00063e08		yk62x64.sys

    Code:
    Loading Dump File [D:\Kingston\BSODDmpFiles\Brando424\Updated Dump file 3-2-12\030212-22932-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (8 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16841.amd64fre.win7_gdr.110622-1503
    Machine Name:
    Kernel base = 0xfffff800`03258000 PsLoadedModuleList = 0xfffff800`03495e70
    Debug session time: Fri Mar  2 23:47:20.848 2012 (UTC - 7:00)
    System Uptime: 0 days 11:06:30.879
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ............................
    Loading User Symbols
    Loading unloaded module list
    ...........
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1E, {0, 0, 0, 0}
    
    Probably caused by : hardware ( nt!KiKernelCalloutExceptionHandler+e )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    KMODE_EXCEPTION_NOT_HANDLED (1e)
    This is a very common bugcheck.  Usually the exception address pinpoints
    the driver/function that caused the problem.  Always note this address
    as well as the link date of the driver/image that contains this address.
    Arguments:
    Arg1: 0000000000000000, The exception code that was not handled
    Arg2: 0000000000000000, The address that the exception occurred at
    Arg3: 0000000000000000, Parameter 0 of the exception
    Arg4: 0000000000000000, Parameter 1 of the exception
    
    Debugging Details:
    ------------------
    
    
    EXCEPTION_CODE: (Win32) 0 (0) - The operation completed successfully.
    
    FAULTING_IP: 
    +3362383332623565
    00000000`00000000 ??              ???
    
    EXCEPTION_PARAMETER1:  0000000000000000
    
    EXCEPTION_PARAMETER2:  0000000000000000
    
    ERROR_CODE: (NTSTATUS) 0 - STATUS_WAIT_0
    
    BUGCHECK_STR:  0x1E_0
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  2
    
    EXCEPTION_RECORD:  fffff80000b9c3a8 -- (.exr 0xfffff80000b9c3a8)
    ExceptionAddress: fffff800032d3bed (nt!KiProcessExpiredTimerList+0x000000000000003d)
       ExceptionCode: c000001d (Illegal instruction)
      ExceptionFlags: 00000000
    NumberParameters: 0
    
    TRAP_FRAME:  fffff80000b9c450 -- (.trap 0xfffff80000b9c450)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=fffffa80097d98d0 rbx=0000000000000000 rcx=0000000000000000
    rdx=fffffa80097d9930 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff800032d3bed rsp=fffff80000b9c5e0 rbp=0000000000271dad
     r8=0000000003445002  r9=0000000000000003 r10=00000000000000ad
    r11=fffffa80097d98f0 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei pl nz na pe cy
    nt!KiProcessExpiredTimerList+0x3d:
    fffff800`032d3bed db              ???
    Resetting default scope
    
    MISALIGNED_IP: 
    nt!KiProcessExpiredTimerList+3d
    fffff800`032d3bed db              ???
    
    LAST_CONTROL_TRANSFER:  from fffff800032c02ee to fffff800032c8590
    
    STACK_TEXT:  
    fffff800`00b9b498 fffff800`032c02ee : fffffa80`07cc9c80 fffff880`00000610 fffff800`00b9bc10 fffff800`032f5524 : nt!KeBugCheck
    fffff800`00b9b4a0 fffff800`032ee2dd : fffff800`034d6b7c fffff800`03410e68 fffff800`03258000 fffff800`00b9c3a8 : nt!KiKernelCalloutExceptionHandler+0xe
    fffff800`00b9b4d0 fffff800`032f5950 : fffff800`03417b0c fffff800`00b9b548 fffff800`00b9c3a8 fffff800`03258000 : nt!RtlpExecuteHandlerForException+0xd
    fffff800`00b9b500 fffff800`033028cf : fffff800`00b9c3a8 fffff800`00b9bc10 fffff800`00000000 fffff800`00b9c620 : nt!RtlDispatchException+0x410
    fffff800`00b9bbe0 fffff800`032c7c02 : fffff800`00b9c3a8 fffffa80`097d9930 fffff800`00b9c450 00000000`00000002 : nt!KiDispatchException+0x16f
    fffff800`00b9c270 fffff800`032c5d5f : fffff800`00b9c450 00000000`00000002 fffffa80`06c28000 00000000`00000000 : nt!KiExceptionDispatch+0xc2
    fffff800`00b9c450 fffff800`032d3bed : fffffa80`097d9930 fffffa80`05b2ec68 00000000`00000000 00000000`00000000 : nt!KiInvalidOpcodeFault+0x11f
    fffff800`00b9c5e0 fffff800`032d434e : 0000005d`1c6beb65 fffff800`00b9cc58 00000000`00271dad fffff800`03446828 : nt!KiProcessExpiredTimerList+0x3d
    fffff800`00b9cc30 fffff800`032d3b57 : 00000021`27845fc2 00000021`00271dad 00000021`27845fb0 00000000`000000ad : nt!KiTimerExpiration+0x1be
    fffff800`00b9ccd0 fffff800`032d0d8a : fffff800`03442e80 fffff800`03450c40 00000000`00000000 fffff880`04202db0 : nt!KiRetireDpcList+0x277
    fffff800`00b9cd80 00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cd40 00000000`00000000 : nt!KiIdleLoop+0x5a
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    nt!KiKernelCalloutExceptionHandler+e
    fffff800`032c02ee 90              nop
    
    SYMBOL_STACK_INDEX:  1
    
    SYMBOL_NAME:  nt!KiKernelCalloutExceptionHandler+e
    
    FOLLOWUP_NAME:  MachineOwner
    
    IMAGE_NAME:  hardware
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    MODULE_NAME: hardware
    
    FAILURE_BUCKET_ID:  X64_IP_MISALIGNED
    
    BUCKET_ID:  X64_IP_MISALIGNED
    
    Followup: MachineOwner
    ---------
    The above debugging analysis does point to a hardware issue, and this type of crash usually does mean an underlying driver problem. See if updating the Marvell Yukon driver helps since it was probably outdated.

    Post back if you get any more crashes; best wishes it is now stable, though!
      My Computer


 

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