BSOD while playing

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  1. Posts : 9
    Windows 7 Ultimate x64
       #1

    BSOD while playing


    Hi everyone.
    I'm new here, from portugal, and i really need your help.
    Im having a hard time with my acer 6930g.
    Everytime i try to play a game like, left 4 dead, the laptop simply crashes.
    I've tried everything, like memtest+86, furmark, occt, intel burn test and everyone one of them gave me 0 errors.
    I've followed some of your tips in other therads i read, but i can't make it work properly.
    Already did a fresh install of my windows but still get the same problems. I've attached the mini dumps for you to see, if you don't matter.

    Sorry for my english if there are any errors, i'ts not my mother language

    Thanks a lot in advance
      My Computer


  2. Posts : 1,782
    Windows 7 Home Premium 64bit
       #2

    Please upload a report

    https://www.sevenforums.com/crashes-d...tructions.html

    All the crashes are STOP 0x116
    STOP 0x116: VIDEO_TDR_ERROR troubleshooting

    Code:
    sptd.sys     Tue Jan 03 19:01:58 2012 (4F0396F6)
    Please remove Daemon Tools and run the SPTD removal tool. The driver is known to cause BSOD - DuplexSecure



    BSOD BUGCHECK SUMMARY
    Code:
    
    Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
    Debug session time: Sun Feb 19 20:51:04.966 2012 (UTC - 5:00)
    System Uptime: 0 days 0:19:03.667
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
    Probably caused by : atikmpag.sys ( atikmpag+7868 )
    BUGCHECK_STR:  0x116
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys
    BiosReleaseDate = 07/28/2009
    SystemManufacturer = Acer
    SystemProductName = Aspire 6930G     
    CPUID:        "Intel(R) Core(TM)2 Duo CPU     P7450  @ 2.13GHz"
    MaxSpeed:     2130
    CurrentSpeed: 2128
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
    Debug session time: Sun Feb 19 19:58:41.465 2012 (UTC - 5:00)
    System Uptime: 0 days 0:07:38.151
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
    Probably caused by : atikmpag.sys ( atikmpag+7868 )
    BUGCHECK_STR:  0x116
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys
    BiosReleaseDate = 07/28/2009
    SystemManufacturer = Acer
    SystemProductName = Aspire 6930G     
    CPUID:        "Intel(R) Core(TM)2 Duo CPU     P7450  @ 2.13GHz"
    MaxSpeed:     2130
    CurrentSpeed: 2128
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
    Debug session time: Sun Feb 19 18:44:58.409 2012 (UTC - 5:00)
    System Uptime: 0 days 0:05:10.095
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
    Probably caused by : atikmpag.sys ( atikmpag+7868 )
    BUGCHECK_STR:  0x116
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys
    BiosReleaseDate = 07/28/2009
    SystemManufacturer = Acer
    SystemProductName = Aspire 6930G     
    CPUID:        "Intel(R) Core(TM)2 Duo CPU     P7450  @ 2.13GHz"
    MaxSpeed:     2130
    CurrentSpeed: 2128
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7600.16841.amd64fre.win7_gdr.110622-1503
    Debug session time: Sun Feb 19 17:14:04.820 2012 (UTC - 5:00)
    System Uptime: 0 days 0:33:22.709
    *** WARNING: Unable to verify timestamp for dxgkrnl.sys
    *** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
    Probably caused by : atikmpag.sys ( atikmpag+78f0 )
    BUGCHECK_STR:  0x116
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys
    BiosReleaseDate = 07/28/2009
    SystemManufacturer = Acer
    SystemProductName = Aspire 6930G     
    CPUID:        "Intel(R) Core(TM)2 Duo CPU     P7450  @ 2.13GHz"
    MaxSpeed:     2130
    CurrentSpeed: 2128
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
      
    
      My Computer


  3. Posts : 9
    Windows 7 Ultimate x64
    Thread Starter
       #3

    Hi. Thanks for your answer. Btw, i wanna tell that its not a really bsod.
    I've already tried to remove de daemon once and the problem continues.

    I uploaded a mini video on youtube to show what it really does.
    Happens with this game, with fm 2012, and some more.
    Almost never happens while browsing the web or working.
    Playing Cs 1.6 online don't cause that to.

    [YOU************//www.youtube.com/watch?v=J9inUkEZtt4&feature=youtu.be[/YOUTUBE]

    If you could take a look, i aprecciate.

    Regards, Nuno
      My Computer


  4. Posts : 9
    Windows 7 Ultimate x64
    Thread Starter
       #4

    mgorman87 said:
    Please upload a report

    https://www.sevenforums.com/crashes-d...tructions.html

    All the crashes are STOP 0x116
    STOP 0x116: VIDEO_TDR_ERROR troubleshooting

    Code:
    sptd.sys     Tue Jan 03 19:01:58 2012 (4F0396F6)
    Please remove Daemon Tools and run the SPTD removal tool. The driver is known to cause BSOD - DuplexSecure



    BSOD BUGCHECK SUMMARY
    Code:
    
    Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
    Debug session time: Sun Feb 19 20:51:04.966 2012 (UTC - 5:00)
    System Uptime: 0 days 0:19:03.667
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
    Probably caused by : atikmpag.sys ( atikmpag+7868 )
    BUGCHECK_STR:  0x116
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys
    BiosReleaseDate = 07/28/2009
    SystemManufacturer = Acer
    SystemProductName = Aspire 6930G     
    CPUID:        "Intel(R) Core(TM)2 Duo CPU     P7450  @ 2.13GHz"
    MaxSpeed:     2130
    CurrentSpeed: 2128
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
    Debug session time: Sun Feb 19 19:58:41.465 2012 (UTC - 5:00)
    System Uptime: 0 days 0:07:38.151
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
    Probably caused by : atikmpag.sys ( atikmpag+7868 )
    BUGCHECK_STR:  0x116
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys
    BiosReleaseDate = 07/28/2009
    SystemManufacturer = Acer
    SystemProductName = Aspire 6930G     
    CPUID:        "Intel(R) Core(TM)2 Duo CPU     P7450  @ 2.13GHz"
    MaxSpeed:     2130
    CurrentSpeed: 2128
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
    Debug session time: Sun Feb 19 18:44:58.409 2012 (UTC - 5:00)
    System Uptime: 0 days 0:05:10.095
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
    Probably caused by : atikmpag.sys ( atikmpag+7868 )
    BUGCHECK_STR:  0x116
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys
    BiosReleaseDate = 07/28/2009
    SystemManufacturer = Acer
    SystemProductName = Aspire 6930G     
    CPUID:        "Intel(R) Core(TM)2 Duo CPU     P7450  @ 2.13GHz"
    MaxSpeed:     2130
    CurrentSpeed: 2128
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7600.16841.amd64fre.win7_gdr.110622-1503
    Debug session time: Sun Feb 19 17:14:04.820 2012 (UTC - 5:00)
    System Uptime: 0 days 0:33:22.709
    *** WARNING: Unable to verify timestamp for dxgkrnl.sys
    *** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
    Probably caused by : atikmpag.sys ( atikmpag+78f0 )
    BUGCHECK_STR:  0x116
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys
    BiosReleaseDate = 07/28/2009
    SystemManufacturer = Acer
    SystemProductName = Aspire 6930G     
    CPUID:        "Intel(R) Core(TM)2 Duo CPU     P7450  @ 2.13GHz"
    MaxSpeed:     2130
    CurrentSpeed: 2128
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
      
    
    I'm sorry, a report?
    Like my system specs?
      My Computer


  5. Posts : 1,782
    Windows 7 Home Premium 64bit
       #5

    Follow this link - https://www.sevenforums.com/crashes-d...tructions.html


    Also, from the looks of your video, it appears you have a bad video card or over heating video card and this corresponds to the STOP 0x116 BSODs you are getting. Follow the STOP 0x116 link and do all the suggested tests in that guide
      My Computer


  6. Posts : 9
    Windows 7 Ultimate x64
    Thread Starter
       #6

    *Update*

    -Windows 7 Ultimate x64
    -Acer aspire 6930g
    -Intel core 2 duo P7450 2.13
    -Samsung 2x2Gb ddr 800
    -Ati Radeon Hd 4650 1gb
    -2 x 500 gb

    Tests done so far, from a week ago to now:
    Furmark - No problems
    Occt - No problems
    Prime95 - No problems
    Memtest+86 on boot - All tests passed with 0 errors
    Intel Burn Test - No problems
    sfc /SCANNOW - no errors
    chkdsk /r - no errors
    chkdsk /f - no errors

    Well, i don't know what i can do more..
      My Computer


  7. Posts : 1,782
    Windows 7 Home Premium 64bit
       #7

    How about your power supply? It could be going bad causing these crashes.
      My Computer


  8. Posts : 9
    Windows 7 Ultimate x64
    Thread Starter
       #8

    mgorman87 said:
    How about your power supply? It could be going bad causing these crashes.
    u mean the charger of the laptop?
    how can i test that?
      My Computer


  9. Posts : 1,782
    Windows 7 Home Premium 64bit
       #9

    I forgot you're on a laptop. Have you made sure that your system isn't overheating?
      My Computer


  10. Posts : 9
    Windows 7 Ultimate x64
    Thread Starter
       #10

    mgorman87 said:
    I forgot you're on a laptop. Have you made sure that your system isn't overheating?
    yes, it isn't overheating.. the temperature never go above 100. even with a air based cooler it does the same. you think the gpu is dying?
      My Computer


 
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