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Windows 7: BSOD Whist on Tumblr, Facebook.

20 Feb 2012   #1

Windows 7 Home Premium SP1 x64
BSOD Whist on Tumblr, Facebook.

Is Windows 7 . . .
- 64-Bit
- Original installed OS
- 6 Month old HP PC
- Never Re-Installed.

BSOD-ed on me after clicking on an embedded video.
Thanks for any help!

My System SpecsSystem Spec
21 Feb 2012   #2

Win 7 Ultimate 64-bit. SP1.

* Please advice what Anti Virus / Anti Malware programs you have installed.

I suggest you remove any CD visualization programs such as Daemon Tools and Alcohol 120%.

They use a driver, found in your dmp, called sptd.sys, that is notorious for causing BSODs.

Use this SPTD uninstaller DuplexSecure - Downloads DuplexSecure - FAQ

when you're done you can use this Freeware:

MagicISO Virtual CD/DVD-ROM (MagicDisc) in its place

Using MagicISO to create ISO image files

Re your crash which the analysis indicated a stop 0x116
Please read the below carefully.

"It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception".

Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash.

As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.

If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

If playing with video driver versions hasn't helped, make sure the box is not overheating.

Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU.

Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference.

If so, it might be as simple as dust buildup and subsequently inadequate cooling.

I would download cpu-z and gpu-z (both free) and keep an eye on the video temps
STOP 0x116: VIDEO_TDR_ERROR troubleshooting
My System SpecsSystem Spec

 BSOD Whist on Tumblr, Facebook.

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