BSOD when using utorrent windows 7 64 bit


  1. Posts : 3
    windows 7 64 bit
       #1

    BSOD when using utorrent windows 7 64 bit


    Whenever seeding or downloading from utorrrent or other programs like it my com crashes
    Windows 7 64 bit
    FULL RETAIL
    Bought in 2009
      My Computer


  2. Posts : 3
    windows 7 64 bit
    Thread Starter
       #2

    I couldn't figure out how to save the Resource and performance monitor sry
      My Computer


  3. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #3

    I note you have a USB wireless device. USB wireless is inherently unreliable because the USB ports do not supply adequate power to the device to support stable functionality. We recommend replacing such devices with a PCI wireless card instead...

    I wrote the above about the USB wireless device without looking at your .dmp files first. An analysis of the .dmp files shows that the USB wireless device is indeed the culprit of the crashes.

    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [D:\Kingston\BSODDmpFiles\nicsvogt\Windows_NT6_BSOD_jcgriff2\021912-27534-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
    Machine Name:
    Kernel base = 0xfffff800`02c59000 PsLoadedModuleList = 0xfffff800`02e9e670
    Debug session time: Sun Feb 19 20:47:58.403 2012 (GMT-7)
    System Uptime: 1 days 23:33:03.823
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    .....................
    Loading User Symbols
    Loading unloaded module list
    ..................
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1E, {ffffffffc0000005, fffff88004371231, 0, ffffffffffffffff}
    
    Unable to load image \SystemRoot\system32\DRIVERS\WPN111vx.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for WPN111vx.sys
    *** ERROR: Module load completed but symbols could not be loaded for WPN111vx.sys
    Probably caused by : WPN111vx.sys ( WPN111vx+a2231 )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    KMODE_EXCEPTION_NOT_HANDLED (1e)
    This is a very common bugcheck.  Usually the exception address pinpoints
    the driver/function that caused the problem.  Always note this address
    as well as the link date of the driver/image that contains this address.
    Arguments:
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff88004371231, The address that the exception occurred at
    Arg3: 0000000000000000, Parameter 0 of the exception
    Arg4: ffffffffffffffff, Parameter 1 of the exception
    
    Debugging Details:
    ------------------
    
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    
    FAULTING_IP: 
    WPN111vx+a2231
    fffff880`04371231 8b402c          mov     eax,dword ptr [rax+2Ch]
    
    EXCEPTION_PARAMETER1:  0000000000000000
    
    EXCEPTION_PARAMETER2:  ffffffffffffffff
    
    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002f08100
     ffffffffffffffff 
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0x1E
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  2
    
    LAST_CONTROL_TRANSFER:  from fffff80002d21588 to fffff80002cd5c40
    
    STACK_TEXT:  
    fffff800`00b9bc18 fffff800`02d21588 : 00000000`0000001e ffffffff`c0000005 fffff880`04371231 00000000`00000000 : nt!KeBugCheckEx
    fffff800`00b9bc20 fffff800`02cd52c2 : fffff800`00b9c3f8 fffffa80`06dca020 fffff800`00b9c4a0 fffffa80`06deb760 : nt! ?? ::FNODOBFM::`string'+0x4977d
    fffff800`00b9c2c0 fffff800`02cd3bca : fffffa80`00000000 fffffa80`0400e770 fffffa80`0400e770 fffff880`018ac7b0 : nt!KiExceptionDispatch+0xc2
    fffff800`00b9c4a0 fffff880`04371231 : fffff880`01739110 fffffa80`075bec40 00000000`00000286 fffff880`042e06b0 : nt!KiGeneralProtectionFault+0x10a
    fffff800`00b9c630 fffff880`01739110 : fffffa80`075bec40 00000000`00000286 fffff880`042e06b0 00000000`00000000 : WPN111vx+0xa2231
    fffff800`00b9c638 fffffa80`075bec40 : 00000000`00000286 fffff880`042e06b0 00000000`00000000 fffffa80`075bec40 : ndis!WPP_GLOBAL_Control
    fffff800`00b9c640 00000000`00000286 : fffff880`042e06b0 00000000`00000000 fffffa80`075bec40 00000000`00000000 : 0xfffffa80`075bec40
    fffff800`00b9c648 fffff880`042e06b0 : 00000000`00000000 fffffa80`075bec40 00000000`00000000 fffff880`0430bca1 : 0x286
    fffff800`00b9c650 00000000`00000000 : fffffa80`075bec40 00000000`00000000 fffff880`0430bca1 00000001`063a7810 : WPN111vx+0x116b0
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    WPN111vx+a2231
    fffff880`04371231 8b402c          mov     eax,dword ptr [rax+2Ch]
    
    SYMBOL_STACK_INDEX:  4
    
    SYMBOL_NAME:  WPN111vx+a2231
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: WPN111vx
    
    IMAGE_NAME:  WPN111vx.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  488f1151
    
    FAILURE_BUCKET_ID:  X64_0x1E_WPN111vx+a2231
    
    BUCKET_ID:  X64_0x1E_WPN111vx+a2231
    
    Followup: MachineOwner
    ---------
    WPN111v.sys caused the above crash. This is your Netgear or Atheros Wireless USB Network Adapter, and the driver for it is pre-Windows 7. Having a USB wireless device that uses Vista based drivers is a frequent cause of blue screen crashes analyzed on these forums.
      My Computer


  4. Posts : 3
    windows 7 64 bit
    Thread Starter
       #4

    Thank you


    I recently started monitoring the processes and noticed that the wireless usb was taking up a lot of memory. Thank you for the advice; I'll surely use it.
      My Computer


  5. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #5

    You're welcome. Let us know if you need anything further. Best wishes!


    Did you replace the device? How is the system responding?
    Last edited by writhziden; 14 Mar 2012 at 09:34. Reason: Update?
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 15:02.
Find Us