BSOD Netio.sys, tcpipreg.sys

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  1. Posts : 37
    Windows 7 x64
       #1

    BSOD Netio.sys, tcpipreg.sys


    Hi. I am currently getting a bsod while shutting down Windows 7. I have tried updating drivers, removing security software and I even formatted and restored back to factory settings, then reinstalled all the software I use. Trying to pinpoint whats causing my issue. My laptop is about a month old. Thanks for any help given.

    Laptop specs:
    i5 2430m
    16GB RAM
    Nvidia 525m / Intel HD Graphics
    Windows 7 Home Premium SP1

    WhoCrashed shows the following:

    Crash Dump Analysis
    Crash dump directory: C:\Windows\Minidump

    Crash dumps are enabled on your computer.


    On Tue 2/21/2012 11:00:58 PM your computer crashed
    crash dump file: C:\Windows\Minidump\022112-19141-01.dmp
    uptime: 00:24:20
    This was probably caused by the following module: tcpipreg.sys (Unloaded_tcpipreg.sys+0xB1A0)
    Bugcheck code: 0x50 (0xFFFFF8800AD8D1A0, 0x1, 0xFFFFF880014FF3DA, 0x0)
    Error: PAGE_FAULT_IN_NONPAGED_AREA
    file path: C:\Windows\system32\drivers\tcpipreg.sys
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: TCP/IP Registry Compatibility Driver
    Bug check description: This indicates that invalid system memory has been referenced.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.
    Google query: tcpipreg.sys Microsoft Corporation PAGE_FAULT_IN_NONPAGED_AREA




    On Tue 2/21/2012 11:00:58 PM your computer crashed
    crash dump file: C:\Windows\memory.dmp
    uptime: 00:24:20
    This was probably caused by the following module: netio.sys (NETIO!PtCreateTable+0x9A)
    Bugcheck code: 0x50 (0xFFFFF8800AD8D1A0, 0x1, 0xFFFFF880014FF3DA, 0x0)
    Error: PAGE_FAULT_IN_NONPAGED_AREA
    file path: C:\Windows\system32\drivers\netio.sys
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: Network I/O Subsystem
    Bug check description: This indicates that invalid system memory has been referenced.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.
      My Computer


  2. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #2

    Hi.


    Remove COMODO Internet Security from your system.



    Download and install Microsoft Security Essentials with windows firewall enable.



    You can also use this Good and Free system security combination.



    Finish
    and post back.
      My Computer


  3. Posts : 37
    Windows 7 x64
    Thread Starter
       #3

    bsod still occurs on shutdown.
    Last edited by 1chaoticadult; 22 Feb 2012 at 13:04.
      My Computer


  4. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #4

    In your crash\bsod minidump i can see this


    Code:
    cmdguard.sys        fffff880`0153c000    fffff880`015cd000    0x00091000    0x4f15d1ed    17-Jan-12 9:54:21 μμ
    This is the COMODO Firewall Pro Sandbox Driver.


    If you already uninstalled comodo then,


    Use this to clean any fragments.


    CIS Clean-up Tool.zip
      My Computer


  5. Posts : 37
    Windows 7 x64
    Thread Starter
       #5

    OK will do
      My Computer


  6. Posts : 37
    Windows 7 x64
    Thread Starter
       #6

    After running CIS Cleanup tool, same results BSOD on shutdown.
      My Computer


  7. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #7

    Upload the new crash\bsod minidumps.
      My Computer


  8. Posts : 37
    Windows 7 x64
    Thread Starter
       #8

    Ok, here is the latest minidump
      My Computer


  9. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #9

    Dell Wireless 5620 EVDO-HSPA Mobile Broadband Mini-Card would be a good start. Your current driver is outdated and pre-Windows 7.
    Code:
    qcfilterdl2k	fffff880`08a19000	fffff880`08a1a900	Tue Jul 07 17:45:31 2009 (4a53de1b)	0000a46b		qcfilterdl2k.sys
      My Computer


  10. Posts : 37
    Windows 7 x64
    Thread Starter
       #10

    Unfortunately the driver in the link you pointed to is already installed on my laptop.
      My Computer


 
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