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Windows 7: Irql_gt_zero_at_system_service

22 Feb 2012   #1

Windows 8.1 Enterprise

hello guys my computer is going nuts lately.
random restarts, bluescreens and sometime
after a bluescreen the computer stuck at POST screen or
restart and then Blank screen.

i had a lot of BSOD's but i recently ran a ccleaner scan and it deleted the minidumps.
so i have one which is the latest IRQL_GT_ZERO_AT_SYSTEM_SERVICE 4A
and also go a lot of 3B BSOD's.

i used the SF diagnostic tool V4 and here is the zip:

Seven Forums.rar - File Shared from Box - Free Online File Storage

Hope you guys can assist me. thanks.

My System SpecsSystem Spec
22 Feb 2012   #2

Win 7 Ultimate 64-bit. SP1.

Symantec is a frequent cause of BSOD's.
I would remove and replace it with Microsoft Security Essentials AT LEAST TO TEST

Microsoft Security Essentials - Free Antivirus for Windows
My System SpecsSystem Spec
22 Feb 2012   #3

Win 8 Release candidate 8400

In addtion to JMH's suggestions please update these drivers

lmimirr.sys    4/10/2007 5:32:45 PM    fffff880`0580d000    fffff880`05814000    0x00007000    0x461c108d                            
RaInfo.sys    1/4/2008 1:57:14 PM    fffff880`02bea000    fffff880`02bf1000    0x00007000    0x477e818a                            
LMIRfsDriver.sys    7/14/2008 11:26:56 AM    fffff880`02a00000    fffff880`02a13000    0x00013000    0x487b7e50                            
mcdbus.sys    2/24/2009 5:34:07 AM    fffff880`0162a000    fffff880`01666880    0x0003c880    0x49a3cd1f                            
spldr.sys    5/11/2009 11:56:27 AM    fffff880`01b2f000    fffff880`01b37000    0x00008000    0x4a0858bb                            
GEARAspiWDM.sys    5/18/2009 7:17:04 AM    fffff880`05800000    fffff880`0580d000    0x0000d000    0x4a1151c0
How To Find Drivers:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads
My System SpecsSystem Spec

22 Feb 2012   #4

Win 7 Ultimate 64-bit. SP1.

Quote   Quote: Originally Posted by Shayx View Post
i had a lot of BSOD's but i recently ran a ccleaner scan and it deleted the minidumps.
Current accepted wisdom with Win 7 is to NOT use a cleaner.

If you ever think your Registry needs to be cleaned, repaired, boosted, tuned-up, cured, tweaked, fixed, or optimized it shouldn't.

In other words, injudicious use of "Registry cleaners" CAN & DOES cause problems.
My System SpecsSystem Spec


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