Irql_gt_zero_at_system_service


  1. Posts : 238
    Windows 8.1 Enterprise
       #1

    Irql_gt_zero_at_system_service


    hello guys my computer is going nuts lately.
    random restarts, bluescreens and sometime
    after a bluescreen the computer stuck at POST screen or
    restart and then Blank screen.

    i had a lot of BSOD's but i recently ran a ccleaner scan and it deleted the minidumps.
    so i have one which is the latest IRQL_GT_ZERO_AT_SYSTEM_SERVICE 4A
    and also go a lot of 3B BSOD's.

    i used the SF diagnostic tool V4 and here is the zip:

    Seven Forums.rar - File Shared from Box - Free Online File Storage

    Hope you guys can assist me. thanks.
      My Computer


  2. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #2

    Symantec is a frequent cause of BSOD's.
    I would remove and replace it with Microsoft Security Essentials AT LEAST TO TEST

    http://us.norton.com/support/kb/web_...080710133834EN

    Microsoft Security Essentials - Free Antivirus for Windows
      My Computer


  3. Posts : 28,845
    Win 8 Release candidate 8400
       #3

    In addtion to JMH's suggestions please update these drivers

    Code:
    lmimirr.sys    4/10/2007 5:32:45 PM    fffff880`0580d000    fffff880`05814000    0x00007000    0x461c108d                            
    RaInfo.sys    1/4/2008 1:57:14 PM    fffff880`02bea000    fffff880`02bf1000    0x00007000    0x477e818a                            
    LMIRfsDriver.sys    7/14/2008 11:26:56 AM    fffff880`02a00000    fffff880`02a13000    0x00013000    0x487b7e50                            
    mcdbus.sys    2/24/2009 5:34:07 AM    fffff880`0162a000    fffff880`01666880    0x0003c880    0x49a3cd1f                            
    spldr.sys    5/11/2009 11:56:27 AM    fffff880`01b2f000    fffff880`01b37000    0x00008000    0x4a0858bb                            
    GEARAspiWDM.sys    5/18/2009 7:17:04 AM    fffff880`05800000    fffff880`0580d000    0x0000d000    0x4a1151c0
    How To Find Drivers:
    - search Google for the name of the driver
    - compare the Google results with what's installed on your system to figure out which device/program it belongs to
    - visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
    - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
    - - The most common drivers are listed on this page: Driver Reference Driver Reference
    - - Driver manufacturer links are on this page: Drivers and Downloads
      My Computer


  4. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #4

    Shayx said:
    i had a lot of BSOD's but i recently ran a ccleaner scan and it deleted the minidumps.
    FYI...
    Current accepted wisdom with Win 7 is to NOT use a cleaner.

    If you ever think your Registry needs to be cleaned, repaired, boosted, tuned-up, cured, tweaked, fixed, or optimized it shouldn't.

    In other words, injudicious use of "Registry cleaners" CAN & DOES cause problems.
      My Computer


 

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