SYSTEM_SERVICE_EXCEPTION ntoskrnl.exe(RuneScape)

ZoldyckB992 · 25 Feb 2012

Hello everyone.
I have been playing runescape for sometime now, and i bought a new computer recently which gives me a BSOD when im playing(of course i should note that it gives it after like a hour and a half of playing...)
I should also note that this happens only when i play this specific game, due to the fact that im not turning the computer off when im going to sleep so i can say if it restarts the computer after a BSOD or not.
My computer specs:
Pentium(R) Dual-Core CPU E5800 3.20GHZ
Kingston 2x2GB(4 total) 1300MHZ RAM
Windows 7 Ultimate x64
Asus P5G41T-M LX
Nvidia 430GT 1GB GDDR3
HDD 3.5 Hitachi SATA2 500GB 16MB 7200RPM
And thats it i guess.
I will leave the Minidump file in the thread.
Thanks.

ePeen · 25 Feb 2012

Hello, welcome to SevenForums!

The dump you've attached shows memory corruption, so it's most likely driver / memory related. I'd like you to run two tests.

Memtest:

Read the following to test your memory for errors.

Driver Verifier:

Read the following to enable Driver Verifier. Use Driver Second if Memtest finds nothing, as it's likely a software / driver issue, we just aren't being told what it is, and hopefully Driver Verifier will than force a crash if it finds the violating driver.

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80002f6996b, Address of the instruction which caused the bugcheck
Arg3: fffff88007375b30, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
nt!MmMapLockedPagesWithReservedMapping+1db
fffff800`02f6996b 0fb64f1a        movzx   ecx,byte ptr [rdi+1Ah]

CONTEXT:  fffff88007375b30 -- (.cxr 0xfffff88007375b30)
rax=0000058000000000 rbx=0000000000000963 rcx=0000000000000000
rdx=fffff8a004a5a000 rsi=fffffa80036eb190 rdi=fffe9880df0e0000
rip=fffff80002f6996b rsp=fffff88007376510 rbp=0000000000000000
 r8=fffffc7c3c92cb68  r9=0000000000000000 r10=0000000000000001
r11=0000000000000001 r12=000000000000096b r13=0000000000000002
r14=0000000000000000 r15=fffffa80036eb1c0
iopl=0         nv up ei ng nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010286
nt!MmMapLockedPagesWithReservedMapping+0x1db:
fffff800`02f6996b 0fb64f1a        movzx   ecx,byte ptr [rdi+1Ah] ds:002b:fffe9880`df0e001a=??
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  javaw.exe

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff80002f6996b

STACK_TEXT:  
fffff880`07376510 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!MmMapLockedPagesWithReservedMapping+0x1db


FOLLOWUP_IP: 
nt!MmMapLockedPagesWithReservedMapping+1db
fffff800`02f6996b 0fb64f1a        movzx   ecx,byte ptr [rdi+1Ah]

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  nt!MmMapLockedPagesWithReservedMapping+1db

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

DEBUG_FLR_IMAGE_TIMESTAMP:  4e02aaa3

STACK_COMMAND:  .cxr 0xfffff88007375b30 ; kb

IMAGE_NAME:  memory_corruption

FAILURE_BUCKET_ID:  X64_0x3B_nt!MmMapLockedPagesWithReservedMapping+1db

BUCKET_ID:  X64_0x3B_nt!MmMapLockedPagesWithReservedMapping+1db

Followup: MachineOwner