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Windows 7: Game crashing. Event Viewer says 'Service Control Manager'=ID7036

22 Feb 2012   #1

Game crashing. Event Viewer says 'Service Control Manager'=ID7036

It started less then a month ago and I can't figure out what is causing the issue. I've looked over Event Viewer, but can't seem to get answers on specifics over the net. I then read about the crash and debug section here and figured I might be able to get a little, or more, understanding about the issue. All help is greatly appreciated!

Event Viewer Issues;

  • 12:02:05 The PnkBstrB service entered the stopped state.
EventSourceName="Service Control Manager"
EventID Qualifiers="16384">7036</EventID
Execution ProcessID="476" ThreadID="168"/
  • 12:02:10 The Application Experience service entered the running state.
  • 12:02:15 The DNS Client service entered the running state.

My System SpecsSystem Spec
22 Feb 2012   #2

Win 7 Ultimate 64-bit. SP1.

No DMP's included.

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.
To ensure minidumps are enabled:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
My System SpecsSystem Spec

 Game crashing. Event Viewer says 'Service Control Manager'=ID7036

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