BSOD on System Rating


  1. Posts : 2
    Windows 7 Ultimate x64
       #1

    BSOD on System Rating


    i have several BSOD when i click at Rate This Computer in the System Information. And there are also random bsods after i fresh install my windows.
      My Computer


  2. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #2

    1. These crashes were caused by memory corruption/exception (probably a driver).
    Please run these two tests to verify your memory and find which driver is causing the problem.

    If you are overclocking anything reset to default before running these tests.
    In other words STOP!!!


    If you have Raid > update its Driver.


    Memtest.
    *Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

    *Boot from the CD, and leave it running for at least 5 or 6 passes.

    Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

    Test the sticks individually, and if you find a good one, test it in all slots.

    Any errors are indicative of a memory problem.

    If a known good stick fails in a motherboard slot it is probably the slot.

    RAM - Test with Memtest86+



    Driver verifier

    Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

    So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

    Then, here's the procedure:
    - Go to Start and type in "verifier" (without the quotes) and press Enter
    - Select "Create custom settings (for code developers)" and click "Next"
    - Select "Select individual settings from a full list" and click "Next"
    - Select everything EXCEPT FOR "Special Pool", "Force Pending I/O Requests" and "Low Resource Simulation" and click "Next"
    - Select "Select driver names from a list" and click "Next"
    Then select all drivers NOT provided by Microsoft and click "Next"
    - Select "Finish" on the next page.

    Reboot the system and wait for it to crash to the Blue Screen.
    Continue to use your system normally, and if you know what causes the crash, do that repeatedly.
    The objective here is to get the system to crash because Driver Verifier is stressing the drivers out.
    If it doesn't crash for you, then let it run for at least 36 hours of continuous operation.


    Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.

    If you can't get into Windows because it crashes too soon, try it in Safe Mode.
    If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
    Using Driver Verifier to identify issues with Windows drivers for advanced users


    2.Please run the update readiness tool and then update to SP-1

    Ensure you install the correct 64 or 32 bit option for your system)
    Download the System Update Readiness Tool (64bit)
    Download the System Update Readiness Tool (32bit)

    Now update to SP-1

    Learn how to install Windows 7 Service Pack 1 (SP1)
      My Computer


  3. Posts : 28,845
    Win 8 Release candidate 8400
       #3

    Avast can be a contributing cause of BSOD'S . Please remove and replace with Microsoft Security Essentials AT LEAST TO TEST


    http://files.avast.com/files/eng/aswclear5.exe

    Microsoft Security Essentials - Free Antivirus for Windows
      My Computer


  4. Posts : 2
    Windows 7 Ultimate x64
    Thread Starter
       #4

    I have ran memtest for about 4 hours, and have passed 12 tests without any errors. And also chkdsk on C without any bad sectors. The bsod still happen at random times even after I fresh installed win 7. I never overclocked my pc.

    PC Spec :

    Mobo : Asus P7h55-m
    Proc : Intel i3 540 3.06Ghz
    Ram : Kingston DDR3 2gb
    GC : Ati Radeon 4670 512Mb DDR3

    here is the latest minidump file
      My Computer


  5. Posts : 1,782
    Windows 7 Home Premium 64bit
       #5

    Please upload a full report
    https://www.sevenforums.com/crashes-d...tructions.html

    Please update to SP1 - Learn how to install Windows 7 Service Pack 1 (SP1)

    Run a hard drive scan - Hard drive scan usings SeaTools - SeaTools for Windows | Seagate - Both long and short tests


    BSOD BUGCHECK SUMMARY
    Code:
    
    Built by: 7600.16385.x86fre.win7_rtm.090713-1255
    Debug session time: Fri Feb 24 15:15:07.241 2012 (UTC - 5:00)
    System Uptime: 0 days 0:02:47.365
    PROCESS_NAME:  setup.exe
    ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    BUGCHECK_STR:  0x24
    FAILURE_BUCKET_ID:  IP_MISALIGNED_Ntfs.sys
    BiosReleaseDate = 04/25/2011
    SystemManufacturer = System manufacturer
    SystemProductName = System Product Name
    CPUID:        "Intel(R) Core(TM) i3 CPU         540  @ 3.07GHz"
    MaxSpeed:     3070
    CurrentSpeed: 3077
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
      
    
      My Computer


  6. Posts : 28,845
    Win 8 Release candidate 8400
       #6

    vanguardvampire said:
    I have ran memtest for about 4 hours, and have passed 12 tests without any errors. And also chkdsk on C without any bad sectors. The bsod still happen at random times even after I fresh installed win 7. I never overclocked my pc.

    PC Spec :

    Mobo : Asus P7h55-m
    Proc : Intel i3 540 3.06Ghz
    Ram : Kingston DDR3 2gb
    GC : Ati Radeon 4670 512Mb DDR3

    here is the latest minidump file

    As We said earlier it is a memory exception and you do need to run BOTH Memtest and verifier to find out what is what


    EXCEPTION_RECORD: 98563a24 -- (.exr 0xffffffff98563a24)
    ExceptionAddress: 8821f11b (Ntfs!NtfsInitializeIrpContext+0x00000144)
    ExceptionCode: c0000005 (Access violation)
    Last edited by zigzag3143; 24 Feb 2012 at 22:30.
      My Computer


 

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