BSOD when windows tries to update

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  1. Posts : 88
    Windows 7 Professional 64bit
       #1

    BSOD when windows tries to update


    I don’t know what to say about this BSOD. It seems to be happening lately with windows updates. Then windows doesn’t seem to want to start. After letting windows diagnose itself (with no solution) computer shuts off. Then try to restart it tries everything all over again.
    I hope that everything needed is in the zip file.
    All help/ideas is well appreciated
    Thanks in advance
      My Computer


  2. Posts : 1,782
    Windows 7 Home Premium 64bit
       #2

    Your last crash was caused by Panda Internet Security. Please uninstall

    How to uninstall Panda Antivirus Pro 2009-Technical Support-Panda Security


    The other three don't blame anything specifically

    Code:
    sptd.sys     Sat Aug 20 00:34:53 2011 (4E4F396D)
    Remove Daemon Tools. The driver associated with it, SPTD, causes BSOD. Run the SPTD removal tool - DuplexSecure

    Please run these tests and report back the results
    1. Memtest86 - Run for 7-8 passes - RAM - Test with Memtest86+

    BSOD BUGCHECK SUMMARY
    Code:
    
    Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
    Debug session time: Fri Feb 24 10:12:31.302 2012 (UTC - 5:00)
    System Uptime: 0 days 0:01:05.629
    *** WARNING: Unable to verify timestamp for n64i1644.sys
    *** ERROR: Module load completed but symbols could not be loaded for n64i1644.sys
    Probably caused by : n64i1644.sys ( n64i1644+1df55 )
    BUGCHECK_STR:  0x50
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  X64_0x50_n64i1644+1df55
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
    Debug session time: Tue Feb 21 14:51:27.027 2012 (UTC - 5:00)
    System Uptime: 0 days 0:00:35.979
    Probably caused by : memory_corruption ( nt!MiBadShareCount+4c )
    BUGCHECK_STR:  0x4E_99
    PROCESS_NAME:  WebProxy.exe
    FAILURE_BUCKET_ID:  X64_0x4E_99_nt!MiBadShareCount+4c
    BiosReleaseDate = 08/27/2010
    SystemManufacturer = System manufacturer
    SystemProductName = System Product Name
    CPUID:        "Intel(R) Core(TM) i5 CPU         760  @ 2.80GHz"
    MaxSpeed:     2800
    CurrentSpeed: 2891
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
    Debug session time: Sat Feb 18 11:51:47.640 2012 (UTC - 5:00)
    System Uptime: 0 days 0:06:50.530
    Probably caused by : csrss.exe
    PROCESS_NAME:  csrss.exe
    EXCEPTION_CODE: (NTSTATUS) 0xc0000096 - {EXCEPTION}  Privileged instruction.
    BUGCHECK_STR:  0xF4_C0000096
    FAILURE_BUCKET_ID:  X64_0xF4_C0000096_IMAGE_csrss.exe
    BiosReleaseDate = 08/27/2010
    SystemManufacturer = System manufacturer
    SystemProductName = System Product Name
    CPUID:        "Intel(R) Core(TM) i5 CPU         760  @ 2.80GHz"
    MaxSpeed:     2800
    CurrentSpeed: 2891
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
    Debug session time: Thu Jan 19 09:56:07.644 2012 (UTC - 5:00)
    System Uptime: 0 days 3:36:55.597
    *** WARNING: Unable to verify timestamp for ndiswan.sys
    *** ERROR: Module load completed but symbols could not be loaded for ndiswan.sys
    Probably caused by : ntkrnlmp
    BUGCHECK_STR:  0x9F
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  X64_0x9F_3_IMAGE_ntkrnlmp
    BiosReleaseDate = 08/27/2010
    SystemManufacturer = System manufacturer
    SystemProductName = System Product Name
    CPUID:        "Intel(R) Core(TM) i5 CPU         760  @ 2.80GHz"
    MaxSpeed:     2800
    CurrentSpeed: 2891
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
      
    
      My Computer


  3. Posts : 88
    Windows 7 Professional 64bit
    Thread Starter
       #3

    mgorman87 said:
    Your last crash was caused by Panda Internet Security. Please uninstall

    How to uninstall Panda Antivirus Pro 2009-Technical Support-Panda Security

    Done. even though its payed for. any hot fix for the panda issue, even though i use 2012 this 2009 bug is a problem?

    SPTD, causes BSOD. Run the SPTD removal tool - DuplexSecure
    Done

    Remove Daemon Tools.
    Done

    Please run these tests and report back the results
    1. Memtest86 - Run for 7-8 passes - RAM - Test with Memtest86+
    Is the above test defaulted for 7 passes or do I have to chane that somewhere during the test?

    (Test finished with no errors)

    I ask because the test completed in a really fast time in comparison to what people have been posting about.
      My Computer


  4. Posts : 1,782
    Windows 7 Home Premium 64bit
       #4

    Memtest runs until stopped. There are no settings that have to be changed. You just boot to it and it goes until you stop it.


    As for Panda, I do not know of any hot fixes. It might have been something else that caused the crash. If your system stabilizes you can re install it and see if you run into any problems
      My Computer


  5. Posts : 88
    Windows 7 Professional 64bit
    Thread Starter
       #5

    ok found option "F1" it tells me there is hardware issuse (this Time)I will have to contact computer manufacturer.
    I have upgraded my ram a month ago or so. Is this the problem.
      My Computer


  6. Posts : 1,782
    Windows 7 Home Premium 64bit
       #6

    Kodiak420 said:
    ok found option "F1" it tells me there is hardware issuse (this Time)I will have to contact computer manufacturer.
    I have upgraded my ram a month ago or so. Is this the problem.
    What is option "F1" and who told you that it is a hardware issue?
      My Computer


  7. Posts : 88
    Windows 7 Professional 64bit
    Thread Starter
       #7

    The test is currently runing on my desk top that has the issues. For the second time.
    Before windows boot I entered the "delete" screen to choose to start the os or to start tool "windows memory diagnostics tool" which I got from here https://www.sevenforums.com/crashes-d...ml#post1811602

    Then downloaded file from here Memtest86+ - Advanced Memory Diagnostic Tool
    Rebooted my computer and ran mem test

    F1 is the options in windows memory diagnostics tool
      My Computer


  8. Posts : 1,782
    Windows 7 Home Premium 64bit
       #8

    Ok. The Windows Memory tool isn't as good as memtest. Run memtest for 7-8 passes. This will most likely take hours to do so it is best to let it run over night. Memtest is not run from inside windows, you boot to it
      My Computer


  9. Posts : 88
    Windows 7 Professional 64bit
    Thread Starter
       #9

    is this the correct version Memtest86+ V4.20 (25/01/2011)
    and is the correct file Download - Auto-installer for USB Key (Win 9x/2k/xp/7) *NEW!*

    I will try tonight again. If the computer stops restarting it self.

    If i have to boot from it is this from bios? Which is F2 or somthing at start up.
      My Computer


  10. Posts : 1,782
    Windows 7 Home Premium 64bit
       #10

    That is the correct version.

    Do you want to boot from USB or CD? If you want to boot from USB that is the correct link. If you want to boot from CD you need to download the ISO and burn it to a disk
      My Computer


 
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