BSOD while ASUS P43E stays in power save mode.

Dear WIn 7 Experts,
My Win 7 ultimate x 64 encounter the BSOD with DRIVER_POWER_STATE_FAILURE.

030512-14414-01.dmp 2012/3/5 PM 04:59:54
DRIVER_POWER_STATE_FAILURE 0x0000009f 00000000`00000003 fffffa80`08add060 fffff800`05d873d8 fffffa80`084e2010 ntoskrnl.exe ntoskrnl.exe+7cc40
NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7601.17640 (win7sp1_gdr.110622-1506) x64 ntoskrnl.exe+7cc40 C:\Windows\Minidump\030512-14414-01.dmp 4 15 7601 320,841

I upload the minidump file as attachment.
Any suggestion or comments will be appreciated!!
Brs,
Eric Wang

Dear WIN7 experts,
I follow "BSOD - Posting Instructions" and upload new log.zip as attachment.

But my language is set to Traditional Chinese, I am not sure if you can read the system health report or not. Anyway, I think "BSOD Dump & System File Collection app" is OK.

Please kindly give me any suggestion will be appreciated!!!
Brs,
Eric Wang

Antivirus Software:

Code:

avastsvc.exe	c:\program files\avast software\avast\avastsvc.exe	1504	8	200	1380	2012/3/7 下午 11:02	6.0.1367.0	43.72 KB (44,768 個位元組)	2011/11/29 下午 06:14
avastui.exe	c:\program files\avast software\avast\avastui.exe	4268	8	200	1380	2012/3/7 下午 11:02	6.0.1367.0	3.57 MB (3,744,552 個位元組)	2011/11/29 下午 06:14

Code:

Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [D:\Kingston\BSODDmpFiles\Eric SH Wang\Windows_NT6_BSOD_jcgriff2\030512-14414-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Machine Name:
Kernel base = 0xfffff800`04612000 PsLoadedModuleList = 0xfffff800`04857670
Debug session time: Mon Mar  5 01:04:02.239 2012 (UTC - 7:00)
System Uptime: 0 days 6:14:04.691
Loading Kernel Symbols
...............................................................
................................................................
.....................................
Loading User Symbols
Loading unloaded module list
...........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa8008add060, fffff80005d873d8, fffffa80084e2010}

Probably caused by : usbhub.sys

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa8008add060, Physical Device Object of the stack
Arg3: fffff80005d873d8, Functional Device Object of the stack
Arg4: fffffa80084e2010, The blocked IRP

Debugging Details:
------------------


DRVPOWERSTATE_SUBCODE:  3

DRIVER_OBJECT: fffffa8006d6aaf0

IMAGE_NAME:  usbhub.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4d8c0c15

MODULE_NAME: usbhub

FAULTING_MODULE: fffff88005c55000 usbhub

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

STACK_TEXT:  
fffff800`05d87388 fffff800`046fccd2 : 00000000`0000009f 00000000`00000003 fffffa80`08add060 fffff800`05d873d8 : nt!KeBugCheckEx
fffff800`05d87390 fffff800`0469a5fc : fffff800`05d874d8 fffff800`05d874d8 00000000`00000000 00000000`00000001 : nt! ?? ::FNODOBFM::`string'+0x34a90
fffff800`05d87430 fffff800`0469a496 : fffffa80`08b4ff40 fffffa80`08b4ff40 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x6c
fffff800`05d874a0 fffff800`0469a37e : 00000034`421418f4 fffff800`05d87b18 00000000`0015f421 fffff800`048076a8 : nt!KiProcessExpiredTimerList+0xc6
fffff800`05d87af0 fffff800`0469a167 : 0000000a`b162f9c9 0000000a`0015f421 0000000a`b162f9ee 00000000`00000020 : nt!KiTimerExpiration+0x1be
fffff800`05d87b90 fffff800`0468696a : fffff800`04804e80 fffff800`04812cc0 00000000`00000001 fffff880`00000000 : nt!KiRetireDpcList+0x277
fffff800`05d87c40 00000000`00000000 : fffff800`05d88000 fffff800`05d82000 fffff800`05d87c00 00000000`00000000 : nt!KiIdleLoop+0x5a


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

FAILURE_BUCKET_ID:  X64_0x9F_3_IMAGE_usbhub.sys

BUCKET_ID:  X64_0x9F_3_IMAGE_usbhub.sys

Followup: MachineOwner
---------

USB issues can usually be resolved with USB Driver - General Fix for Problems and a hardware/software reset using Use Hard Reset to Resolve Hardware and Software Issues HP Pavilion dv5000 Notebook PC series - HP Customer Care (United States - English) as a reference.

Dear All friends,
I found a 100% reproduce procedure on ASUS P43E for DRIVER_POWER_STATE_FAILURE (9f) with MODULE_NAME: usbhub.

It is --- let computer enter sleep mode....@@

I will ask ASUS's support for it and update the status.
Thanks.
Eric Wang

What USB devices do you have plugged into the USB ports?

Only USB cable mouse...@@

Have you tried borrowing a mouse from someone and seeing if another mouse works better?

Also, did you carefully go through the steps I laid out two posts ago to fix USB problems?

Dear All,
After updating ASUS ATK driver, this issue fixed.
Below is the link:

http://support.asus.com/Download.aspx?SLanguage=zh-tw&p=3&s=111&m=ATK_package&os=30&ft=14&f_name=ATKPackage_Win7_64_Z100015.zip#ATKPackage_Win7_64_Z100 015.zip

Thank you for all kindly support.
And hope my WIN7 can work health...forever..
Brs,
Eric Wang

You're welcome. Anyone needing the English version of that link, it can be found at: ASUSTeK Computer Inc. -Support- Drivers and Download ATK_package

Thanks for posting back your solution, Eric. Much appreciated.