BSOD when my computer open followed by a shotdown.


  1. Posts : 4
    Windows 7 Home Premium 64bit.
       #1

    BSOD when my computer open followed by a shotdown.


    My PC is pretty new ( 6 month ) and I got a blue screen problem. It appear randomly and when it appear, my pc shot down after the blue screen.

    I don't know if this is the problem because I don't have the time to read the blue screen message before the shot down of my PC.

    Here my config :

    Dell System XPS L702X
    Windows 7 Home Premium 64bit
    Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz (8 CPUs), ~2.0GHz
    6144MB RAM
    Nvidia Geforce GT 550m
    Intel(R) HD Graphics Family
    Monitor plug-and-play generic 1600x900 (32bit) (60 hz)
    Realtek High Definition Audio


    Please help me with this issue !



    Facefullz
    Last edited by facefullz; 25 Feb 2012 at 13:09.
      My Computer


  2. Posts : 306
    Windows 7 Ultimate x64
       #2

    Please read the following and report back :)

    https://www.sevenforums.com/crashes-d...tructions.html
      My Computer


  3. Posts : 4
    Windows 7 Home Premium 64bit.
    Thread Starter
       #3

    Updated post*
      My Computer


  4. Posts : 306
    Windows 7 Ultimate x64
       #4

    I've taken a look at your dump files, one dump shows BitDefender as the culprit. Please uninstall BitDefender and install Microsoft Security Essentials for testing purposes.

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    This is a very common bugcheck.  Usually the exception address pinpoints
    the driver/function that caused the problem.  Always note this address
    as well as the link date of the driver/image that contains this address.
    Some common problems are exception code 0x80000003.  This means a hard
    coded breakpoint or assertion was hit, but this system was booted
    /NODEBUG.  This is not supposed to happen as developers should never have
    hardcoded breakpoints in retail code, but ...
    If this happens, make sure a debugger gets connected, and the
    system is booted /DEBUG.  This will let us see why this breakpoint is
    happening.
    Arguments:
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff880010a56c0, The address that the exception occurred at
    Arg3: fffff88003386628, Exception Record Address
    Arg4: fffff88003385e80, Context Record Address
    
    Debugging Details:
    ------------------
    
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    
    FAULTING_IP: 
    fltmgr!FltUnregisterFilter+20
    fffff880`010a56c0 4c8b7120        mov     r14,qword ptr [rcx+20h]
    
    EXCEPTION_RECORD:  fffff88003386628 -- (.exr 0xfffff88003386628)
    ExceptionAddress: fffff880010a56c0 (fltmgr!FltUnregisterFilter+0x0000000000000020)
       ExceptionCode: c0000005 (Access violation)
      ExceptionFlags: 00000000
    NumberParameters: 2
       Parameter[0]: 0000000000000000
       Parameter[1]: ffffffffffffffff
    Attempt to read from address ffffffffffffffff
    
    CONTEXT:  fffff88003385e80 -- (.cxr 0xfffff88003385e80)
    rax=fffff880033868f8 rbx=0000000000000000 rcx=41575610245c8948
    rdx=fffff88007e59e1d rsi=fffffa8009a52880 rdi=0000000000000000
    rip=fffff880010a56c0 rsp=fffff88003386860 rbp=fffff8000307d2b8
     r8=00000000000001b9  r9=fffff88007e5a090 r10=0000000000000001
    r11=fffffa8005f0a010 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000001
    iopl=0         nv up ei ng nz na po nc
    cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010286
    fltmgr!FltUnregisterFilter+0x20:
    fffff880`010a56c0 4c8b7120        mov     r14,qword ptr [rcx+20h] ds:002b:41575610`245c8968=????????????????
    Resetting default scope
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    
    EXCEPTION_PARAMETER1:  0000000000000000
    
    EXCEPTION_PARAMETER2:  ffffffffffffffff
    
    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff8000310f100
     ffffffffffffffff 
    
    FOLLOWUP_IP: 
    avckf+183d
    fffff880`07e0183d ??              ???
    
    BUGCHECK_STR:  0x7E
    
    LAST_CONTROL_TRANSFER:  from fffff88007e0183d to fffff880010a56c0
    
    STACK_TEXT:  
    fffff880`03386860 fffff880`07e0183d : 00000000`00000000 fffff800`0307d2b8 fffffa80`09a52880 00000000`00000000 : fltmgr!FltUnregisterFilter+0x20
    fffff880`03386900 00000000`00000000 : fffff800`0307d2b8 fffffa80`09a52880 00000000`00000000 00000000`00000000 : avckf+0x183d
    
    
    SYMBOL_STACK_INDEX:  1
    
    SYMBOL_NAME:  avckf+183d
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: avckf
    
    IMAGE_NAME:  avckf.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4e5ce456
    
    STACK_COMMAND:  .cxr 0xfffff88003385e80 ; kb
    
    FAILURE_BUCKET_ID:  X64_0x7E_avckf+183d
    
    BUCKET_ID:  X64_0x7E_avckf+183d
    
    Followup: MachineOwner
      My Computer


  5. Posts : 4
    Windows 7 Home Premium 64bit.
    Thread Starter
       #5

    Seems to be solved. Thanks for the help.
      My Computer


  6. Posts : 306
    Windows 7 Ultimate x64
       #6

    Glad to hear, have a great day :)
      My Computer


 

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