BSOD while copieing/pasting link or any other longer informations

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  1. Posts : 25
    win7 home premium x64
       #1

    BSOD while copieing/pasting link or any other longer informations


    First thing first that you have to know that i'v no idea about all thoes stuff so u have to explain it to me very cleary. What i wanted to say is that while im copping/pasting for e.g. link from google images my pc crahes, blue screen comes out and it says something about the memory......i did the memory diagnostic thing but it didnt see any problems...system updated.It happens only when i coppy/paste good amount of informations as i said. I would like to give u the minidump informations but i cannot open any files of them even tho im the administrator of this pc.The only think i can provide you with is:
    - System

    - Provider


    [ Name] Service Control Manager


    [ Guid] {555908d1-a6d7-4695-8e1e-26931d2012f4}


    [ EventSourceName] Service Control Manager


    - EventID 7036


    [ Qualifiers] 16384



    Version 0


    Level 4


    Task 0


    Opcode 0


    Keywords 0x8080000000000000

    - TimeCreated


    [ SystemTime] 2012-02-26T19:41:21.470229500Z



    EventRecordID 96282


    Correlation

    - Execution


    [ ProcessID] 580


    [ ThreadID] 7056



    Channel System


    Computer Damian


    Security
    - EventData

    param1 Software Protection

    param2 stopped


    7300700070007300760063002F0031000000
    Binary data:

    In Words
    0000: 00700073 00730070 00630076 0031002F
    0008: 0000

    In Bytes
    0000: 73 00 70 00 70 00 73 00 s.p.p.s.
    0008: 76 00 63 00 2F 00 31 00 v.c./.1.
    0010: 00 00 ..



    or:
    - System

    - Provider


    [ Name] Service Control Manager


    [ Guid] {555908d1-a6d7-4695-8e1e-26931d2012f4}


    [ EventSourceName] Service Control Manager


    - EventID 7036


    [ Qualifiers] 16384



    Version 0


    Level 4


    Task 0


    Opcode 0


    Keywords 0x8080000000000000

    - TimeCreated


    [ SystemTime] 2012-02-26T19:48:00.917076500Z



    EventRecordID 96288


    Correlation

    - Execution


    [ ProcessID] 580


    [ ThreadID] 4080



    Channel System


    Computer Damian


    Security
    - EventData

    param1 Windows Error Reporting Service

    param2 stopped


    5700650072005300760063002F0031000000
    Binary data:

    In Words
    0000: 00650057 00530072 00630076 0031002F
    0008: 0000

    In Bytes
    0000: 57 00 65 00 72 00 53 00 W.e.r.S.
    0008: 76 00 63 00 2F 00 31 00 v.c./.1.
    0010: 00 00 ..
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2



    We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

    If you are overclocking STOP

    You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

    To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

    The procedure:
    * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
    * Zip up the copy.
    * Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
    *If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

    To ensure minidumps are enabled:
    * Go to Start, in the Search Box type: sysdm.cpl, press Enter.
    * Under the Advanced tab, click on the Startup and Recovery Settings... button.
    * Ensure that Automatically restart is unchecked.
    * Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
    * Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
    * OK your way out.
    * Reboot if changes have been made.
      My Computer


  3. Posts : 25
    win7 home premium x64
    Thread Starter
       #3

    i was using mozilla firefox at that time or chat program. did not use any alkohole or demon tool if thats what ur looking for.
    Iv don what you asked for here are the attatchments
      My Computer


  4. Posts : 28,845
    Win 8 Release candidate 8400
       #4

    Your Avast is over 4 yours old


    Avast can be a contributing cause of BSOD'S . Please remove and replace with Microsoft Security Essentials AT LEAST TO TEST


    http://files.avast.com/files/eng/aswclear5.exe

    Microsoft Security Essentials - Free Antivirus for Windows
      My Computer


  5. Posts : 25
    win7 home premium x64
    Thread Starter
       #5

    ok ill give a shot but the thing is blue screen started to show up about a month ago? when iv avast for a good while and everything was grand. but ill do as you said
      My Computer


  6. Posts : 25
    win7 home premium x64
    Thread Starter
       #6

    it didnt help, i did as you told and checked is it gone happen again, and it did
      My Computer


  7. Posts : 25
    win7 home premium x64
    Thread Starter
       #7

    could you please check thoes blue screens has anything to do with teamspeak. its because on any other chating programs while im sending link blue screen doesnt come up
      My Computer


  8. Posts : 306
    Windows 7 Ultimate x64
       #8

    Few things:

    1. One dump points to AsDsm.sys, which is the Asus Data Security Manager Driver. Update here.

    2. After checking your drivers list, I've noticed you have dtsoftbus01.sys (Daemon Tools driver). Please fully uninstall Daemon Tools and restart. Daemon Tools is a well known causer of BSODs in W7.

    3. Your Avast drivers still date from 2008. I'm not sure if this is intended, but I don't believe it should be... uninstall Avast and reinstall the latest version.

    Code:
    Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\Icarus\Downloads\Dumps\tymczasowy\022112-26925-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7600.16841.amd64fre.win7_gdr.110622-1503
    Machine Name:
    Kernel base = 0xfffff800`02e03000 PsLoadedModuleList = 0xfffff800`03040e70
    Debug session time: Tue Feb 21 17:43:43.194 2012 (UTC - 5:00)
    System Uptime: 0 days 15:20:36.396
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ..............................................
    Loading User Symbols
    Loading unloaded module list
    .....................................
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 50, {fffff8a00db41000, 1, fffff880013233bd, 0}
    
    Unable to load image \SystemRoot\System32\Drivers\AsDsm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for AsDsm.sys
    *** ERROR: Module load completed but symbols could not be loaded for AsDsm.sys
    
    Could not read faulting driver name
    Probably caused by : AsDsm.sys ( AsDsm+23bd )
    
    Followup: MachineOwner
    ---------
    
    2: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    PAGE_FAULT_IN_NONPAGED_AREA (50)
    Invalid system memory was referenced.  This cannot be protected by try-except,
    it must be protected by a Probe.  Typically the address is just plain bad or it
    is pointing at freed memory.
    Arguments:
    Arg1: fffff8a00db41000, memory referenced.
    Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
    Arg3: fffff880013233bd, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000000, (reserved)
    
    Debugging Details:
    ------------------
    
    
    Could not read faulting driver name
    
    WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff800030ab0e0
     fffff8a00db41000 
    
    FAULTING_IP: 
    AsDsm+23bd
    fffff880`013233bd 488941e0        mov     qword ptr [rcx-20h],rax
    
    MM_INTERNAL_CODE:  0
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0x50
    
    PROCESS_NAME:  ts3client_win3
    
    CURRENT_IRQL:  0
    
    TRAP_FRAME:  fffff8800c4772a0 -- (.trap 0xfffff8800c4772a0)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=006c003700330038 rbx=0000000000000000 rcx=fffff8a00db41020
    rdx=000001dffe6aa424 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff880013233bd rsp=fffff8800c477438 rbp=fffffa800c1eb024
     r8=00000000000004ee  r9=0000000000000007 r10=0031006c00350031
    r11=fffff8a00db40c00 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei ng nz na pe nc
    AsDsm+0x23bd:
    fffff880`013233bd 488941e0        mov     qword ptr [rcx-20h],rax ds:f630:fffff8a0`0db41000=????????????????
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from fffff80002ef3df4 to fffff80002e735c0
    
    STACK_TEXT:  
    fffff880`0c477138 fffff800`02ef3df4 : 00000000`00000050 fffff8a0`0db41000 00000000`00000001 fffff880`0c4772a0 : nt!KeBugCheckEx
    fffff880`0c477140 fffff800`02e716ae : 00000000`00000001 fffff8a0`0a35e1d0 fffffa80`04b3ff00 fffffa80`0bd8e840 : nt! ?? ::FNODOBFM::`string'+0x426f7
    fffff880`0c4772a0 fffff880`013233bd : fffff880`01322724 00000000`0000074d fffff8a0`0a35e1d0 fffffa80`04b3fe00 : nt!KiPageFault+0x16e
    fffff880`0c477438 fffff880`01322724 : 00000000`0000074d fffff8a0`0a35e1d0 fffffa80`04b3fe00 00000000`000007ff : AsDsm+0x23bd
    fffff880`0c477440 00000000`0000074d : fffff8a0`0a35e1d0 fffffa80`04b3fe00 00000000`000007ff fffff880`01325140 : AsDsm+0x1724
    fffff880`0c477448 fffff8a0`0a35e1d0 : fffffa80`04b3fe00 00000000`000007ff fffff880`01325140 fffff880`0c4774a0 : 0x74d
    fffff880`0c477450 fffffa80`04b3fe00 : 00000000`000007ff fffff880`01325140 fffff880`0c4774a0 fffff880`013251c0 : 0xfffff8a0`0a35e1d0
    fffff880`0c477458 00000000`000007ff : fffff880`01325140 fffff880`0c4774a0 fffff880`013251c0 00000000`00000008 : 0xfffffa80`04b3fe00
    fffff880`0c477460 fffff880`01325140 : fffff880`0c4774a0 fffff880`013251c0 00000000`00000008 fffffa80`0bd8e840 : 0x7ff
    fffff880`0c477468 fffff880`0c4774a0 : fffff880`013251c0 00000000`00000008 fffffa80`0bd8e840 fffffa80`04b3fe00 : AsDsm+0x4140
    fffff880`0c477470 fffff880`013251c0 : 00000000`00000008 fffffa80`0bd8e840 fffffa80`04b3fe00 fffffa80`04b3ff50 : 0xfffff880`0c4774a0
    fffff880`0c477478 00000000`00000008 : fffffa80`0bd8e840 fffffa80`04b3fe00 fffffa80`04b3ff50 fffff880`013289ff : AsDsm+0x41c0
    fffff880`0c477480 fffffa80`0bd8e840 : fffffa80`04b3fe00 fffffa80`04b3ff50 fffff880`013289ff fffff8a0`0a35e101 : 0x8
    fffff880`0c477488 fffffa80`04b3fe00 : fffffa80`04b3ff50 fffff880`013289ff fffff8a0`0a35e101 fffffa80`03cc0680 : 0xfffffa80`0bd8e840
    fffff880`0c477490 fffffa80`04b3ff50 : fffff880`013289ff fffff8a0`0a35e101 fffffa80`03cc0680 fffffa80`03cc0a68 : 0xfffffa80`04b3fe00
    fffff880`0c477498 fffff880`013289ff : fffff8a0`0a35e101 fffffa80`03cc0680 fffffa80`03cc0a68 fffff8a0`0db40c00 : 0xfffffa80`04b3ff50
    fffff880`0c4774a0 fffff8a0`0a35e101 : fffffa80`03cc0680 fffffa80`03cc0a68 fffff8a0`0db40c00 fffff880`0c477500 : AsDsm+0x79ff
    fffff880`0c4774a8 fffffa80`03cc0680 : fffffa80`03cc0a68 fffff8a0`0db40c00 fffff880`0c477500 00000000`00000000 : 0xfffff8a0`0a35e101
    fffff880`0c4774b0 fffffa80`03cc0a68 : fffff8a0`0db40c00 fffff880`0c477500 00000000`00000000 fffff880`0c4775d0 : 0xfffffa80`03cc0680
    fffff880`0c4774b8 fffff8a0`0db40c00 : fffff880`0c477500 00000000`00000000 fffff880`0c4775d0 fffffa80`0c8e4de0 : 0xfffffa80`03cc0a68
    fffff880`0c4774c0 fffff880`0c477500 : 00000000`00000000 fffff880`0c4775d0 fffffa80`0c8e4de0 fffffa80`03cc0680 : 0xfffff8a0`0db40c00
    fffff880`0c4774c8 00000000`00000000 : fffff880`0c4775d0 fffffa80`0c8e4de0 fffffa80`03cc0680 00000000`00000000 : 0xfffff880`0c477500
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    AsDsm+23bd
    fffff880`013233bd 488941e0        mov     qword ptr [rcx-20h],rax
    
    SYMBOL_STACK_INDEX:  3
    
    SYMBOL_NAME:  AsDsm+23bd
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: AsDsm
    
    IMAGE_NAME:  AsDsm.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  49950fc2
    
    FAILURE_BUCKET_ID:  X64_0x50_AsDsm+23bd
    
    BUCKET_ID:  X64_0x50_AsDsm+23bd
    
    Followup: MachineOwner
      My Computer


  9. Posts : 25
    win7 home premium x64
    Thread Starter
       #9

    "One dump points to AsDsm.sys, which is the Asus Data Security Manager Driver. Update here." could you pls give me a direct link for this (dont know german:) )

    2. ok ill unistall demon tools
    3. avast has been removed and now i have
    Microsoft Security Essentials - Free Antivirus for Windows
      My Computer


  10. Posts : 306
    Windows 7 Ultimate x64
       #10

    The link I provided is not in German :P

    Visit the following, choose your country and go from there. ASUSTeK Computer Inc.

    Keep us updated :)
      My Computer


 
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